Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are looking for a Data Operations Analyst that will be responsible for debugging and improving key performance metrics within the Revenue Cycle Managment (RCM), patient verification and benefits process. The ideal candidate will have a strong background in critical thinking, data analysis, and a strong understanding of U.S healthcare revenue cycles. What You'll Do: Data Verification:Validate that revenue transaction reports are accurately ingested from EHR systems. Perform detailed data comparisons between source EHR data and ingested dataQuality Assurance Testing:Develop and execute test plans, test cases, and test scripts for data ingestion processes. Identify, document, and track data discrepancies and defects. Mathematical Analysis:Apply basic mathematical principles to assess data accuracy and financial calculations. Ensure numerical data integrity in financial reports and transactions. Process Improvement:Collaborate with the development team to improve data ingestion processes. Recommend enhancements to QA methodologies and tools. Documentation:Maintain comprehensive documentation of QA activities, test results, data mappings, and mathematical calculations. Prepare reports summarizing QA findings and present them to stakeholders. Cross-Functional Collaboration:Work closely with IT, finance, and operations teams to ensure data integrity. Participate in meetings to discuss QA results and coordinate remediation efforts. Compliance and Standards:Ensure all data handling complies with HIPAA and other regulatory requirements. Stay updated on industry best practices related to data quality and EHR systems. What You Have: Bachelor’s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Minimum of 1 year of experience in quality assurance or data analysis. Familiarity with healthcare revenue cycle and financial reporting. Understanding of healthcare compliance standards and regulations. Advanced proficiency in Microsoft Excel, including advanced functions like VLOOKUP, pivot tables, macros, and data analysis tools. Experience with complex data modeling and automation is a huge plusExperience with data visualization tools (e.g., Tableau, Power BI). Strong mathematical, statistical, and analytical skills to handle financial data. Experience with automated testing frameworks, QA tools and methodologiesEffectively communicate complex data insights to diverse stakeholders in a clear, understandable, and actionable way. Possess experience with databases, including proficiency in SQL skills, and demonstrate the ability to research and manipulate complex, large datasets. Willing to work in India Night Shifts – (US Day shift EST to PST time zones) Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are seeking an experienced and driven Senior Manager to lead a high-performing team within our RCM operations. This role combines data-driven decision-making, operational leadership, and client consulting to deliver measurable impact across our healthcare services portfolio. As a Senior Manager, you will be responsible for owning key deliverables, driving team performance, and solving complex operational problems using a combination of SQL, data analysis, and logical reasoning. Key Responsibilities Lead and manage a cross-functional team of associates and senior associates supporting operations Own delivery of projects across RCM, analytics, and tool development; ensure SLA adherence and quality metrics Use SQL and data analysis to extract insights, build reports, and support strategic initiatives Identify inefficiencies, recommend solutions, and implement process improvements Mentor and guide team members on both technical and operational aspects Coordinate with other teams and leadership to communicate performance updates and project progress Required Skills & Qualifications 3+ years in a managerial or lead role, with experience in US healthcare, would be a plus. Strong command of SQL – ability to write queries independently for data extraction and analysis Proven experience in data analysis, reporting, and dashboards Demonstrated logical problem-solving skills and business acumen Excellent communication and stakeholder management skills – both written and verbal Self-starter with the ability to take ownership, work independently, and lead initiatives Experience in RCM, provider operations, healthcare analytics, or consulting preferred Preferred Qualities Strong organisational skills with attention to detail and deadline orientation Experience in client-facing roles, preferably in a consulting or managed services environment Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! Key Responsibilities Conduct product usage trainings with clients to onboard and drive product adoption Conduct patient balance quality assurance (QA) checks and escalate inconsistencies Debug and correct patient balance and charge issues Review and close out customer support issues and error logs Communicate findings clearly and confidently with internal stakeholders and clients Collaborate with cross-functional teams to resolve client issues quickly and accurately Continuously improve workflow and suggest ways to enhance operational efficiency Qualifications & Skills Bachelor’s degree, preferably in STEM or fields such as Economics or Business 1–2 years of work experience post-college in a similar role Experience in client-facing environment Strong English communication skills—both written and verbal Comfortable speaking with English-speaking clients High attention to detail and ability to work with large data sets Proficient in Microsoft Excel, Google Sheets, and general computer usage Fast learner, adaptive to new tools, workflows, and technologies Strong problem-solving skills and the ability to work independently with minimal supervision Comfortable working in a metrics- and performance-driven environment Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are seeking a skilled Inpatient Medical Coder to join our India-based coding team.The ideal candidate will bring deep expertise in ICD-10-PCS, DRG assignment, and facility-based emergency department (ED) coding. If you’re someone who thrives in high-quality, detail-oriented environments and has the drive to consistently deliver accurate and compliant coding, we’d love to hear from you. Key Responsibilities Accurately assign ICD-10-PCS and DRG codes for inpatient and ED facility records Ensure all coding is compliant with applicable regulations and payer-specific guidelines Collaborate with the India and onshore teams to resolve coding queries and ensure timely turnaround Stay up-to-date with coding updates, regulatory changes, and payer-specific requirements Meet daily coding productivity and quality benchmarks consistently Required Qualifications CCS (Certified Coding Specialist) credential – must be the primary credential Minimum 1 year of hands-on experience in inpatient facility coding (preferably 2–3 years) Strong knowledge of: DRG assignment ICD-10-PCS coding Facility-based ED coding Experience working with US-based inpatient medical records Excellent attention to detail and documentation review skills Preferred Qualifications Dual certification with CPC (AAPC) in addition to CCS CIC (AAPC) holders must also possess a CPC, along with strong inpatient coding expertise Familiarity with coding platforms and EMR systems Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! As a Senior Analyst in the Rejection Management Team, you will be responsible for managing and resolving claim rejections, ensuring timely reimbursements, and improving the overall revenue cycle performance. You will collaborate with various stakeholders, including insurance companies, billing teams, and healthcare providers, to rectify discrepancies and achieve accurate claim submissions. Responsibilities: Analyse and review rejected claims to identify reasons for rejection and gather necessary information for resubmission. Collaborate with insurance companies to obtain additional documentation, correct errors, and resubmit claims. Maintain thorough knowledge of payer-specific guidelines, policies, and procedures to ensure accurate claim submissions. Track and document all claim rejections, resolutions, and resubmissions in the internal system. Monitor and report on claim rejection trends, and suggest process improvements to minimise future rejections. Educate and train staff on best practices for claim submissions, payer guidelines, and billing procedures to reduce the incidence of claim rejections. Participate in regular team meetings to discuss ongoing issues, share best practices, and develop strategies for improving revenue cycle performance. Requirements : A minimum of 2-3 years of experience in medical billing, coding, or revenue cycle management. Basic understanding of medical billing and coding practices, including ICD-10, CPT, and HCPCS codes. Familiarity with payer-specific guidelines, policies, and procedures. Excellent communication, interpersonal, and problem-solving skills. Detail-oriented with strong organisational and time management abilities. Proficiency in using billing software and the Microsoft Office Suite. Ability to work effectively under pressure in a fast-paced company environment. Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! Job Overview: We seek an experienced and highly motivated Senior Analyst to join our team. The Senior Analyst in Denials Management Team will be responsible for identifying denied claims, making outbound calls to insurance payers, and resubmitting corrected claims. The ideal candidate should possess excellent communication and problem-solving skills, have a strong understanding of medical billing and coding, and be well-versed in denial management and appeals processes. Role & Responsibilities Denial Identification and Analysis: Identify, categorize, and analyze denials and underpayments from Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs). Claim Resubmission: Correct and resubmit denied claims following payer guidelines and timelines. Payer Communication: Communicate with insurance companies to resolve issues leading to denials and ensure accurate reimbursement. Preventative Action: Review denial trends and work with other RCM teams to implement processes that can prevent future denials. Experience in analyzing and resubmitting Denials in multiple specialities (Denials due to Medical Coding, Authorisation, etc). Preferred Candidate Profile 1-3 years of prior experience in denials management, healthcare billing, or a related role. Strong understanding of medical billing processes payer requirements and CARC/RARC codes. Excellent problem-solving and negotiation skills. Detail-oriented with strong analytical skills. Excellent communication skills, both written and verbal. Proficiency in using healthcare billing software and Microsoft Office Suite. Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are seeking a skilled Inpatient Medical Coder to join our India-based coding team.The ideal candidate will bring deep expertise in ICD-10-PCS, DRG assignment, and facility-based emergency department (ED) coding. If you’re someone who thrives in high-quality, detail-oriented environments and has the drive to consistently deliver accurate and compliant coding, we’d love to hear from you. Key Responsibilities Accurately assign ICD-10-PCS and DRG codes for inpatient and ED facility records Ensure all coding is compliant with applicable regulations and payer-specific guidelines Collaborate with the India and onshore teams to resolve coding queries and ensure timely turnaround Stay up-to-date with coding updates, regulatory changes, and payer-specific requirements Meet daily coding productivity and quality benchmarks consistently Required Qualifications CCS (Certified Coding Specialist) credential – must be the primary credential Minimum 1 year of hands-on experience in inpatient facility coding (preferably 2–3 years) Strong knowledge of: DRG assignment ICD-10-PCS coding Facility-based ED coding Experience working with US-based inpatient medical records Excellent attention to detail and documentation review skills Preferred Qualifications Dual certification with CPC (AAPC) in addition to CCS CIC (AAPC) holders must also possess a CPC, along with strong inpatient coding expertise Familiarity with coding platforms and EMR systems Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are seeking an experienced and driven Senior Manager to lead a high-performing team within our RCM operations. This role combines data-driven decision-making, operational leadership, and client consulting to deliver measurable impact across our healthcare services portfolio. As a Senior Manager, you will be responsible for owning key deliverables, driving team performance, and solving complex operational problems using a combination of SQL, data analysis, and logical reasoning. Key Responsibilities Lead and manage a cross-functional team of associates and senior associates supporting operations Own delivery of projects across RCM, analytics, and tool development; ensure SLA adherence and quality metrics Use SQL and data analysis to extract insights, build reports, and support strategic initiatives Identify inefficiencies, recommend solutions, and implement process improvements Mentor and guide team members on both technical and operational aspects Coordinate with other teams and leadership to communicate performance updates and project progress Required Skills & Qualifications 2+ years in a managerial or lead role Strong command of SQL – ability to write queries independently for data extraction and analysis Proven experience in data analysis, reporting, and dashboards Demonstrated logical problem-solving skills and business acumen Excellent communication and stakeholder management skills – both written and verbal Self-starter with the ability to take ownership, work independently, and lead initiatives Preferred Qualities Strong organisational skills with attention to detail and deadline orientation Experience in client-facing roles, preferably in a consulting or managed services environment Experience in RCM, provider operations, healthcare analytics, or consulting preferred Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! As a Senior Analyst in the Rejection Management Team, you will be responsible for managing and resolving claim rejections, ensuring timely reimbursements, and improving the overall revenue cycle performance. You will collaborate with various stakeholders, including insurance companies, billing teams, and healthcare providers, to rectify discrepancies and achieve accurate claim submissions. Responsibilities: Analyse and review rejected claims to identify reasons for rejection and gather necessary information for resubmission. Collaborate with insurance companies to obtain additional documentation, correct errors, and resubmit claims. Maintain thorough knowledge of payer-specific guidelines, policies, and procedures to ensure accurate claim submissions. Track and document all claim rejections, resolutions, and resubmissions in the internal system. Monitor and report on claim rejection trends, and suggest process improvements to minimise future rejections. Educate and train staff on best practices for claim submissions, payer guidelines, and billing procedures to reduce the incidence of claim rejections. Participate in regular team meetings to discuss ongoing issues, share best practices, and develop strategies for improving revenue cycle performance. Requirements : A minimum of 2-3 years of experience in medical billing, coding, or revenue cycle management. Basic understanding of medical billing and coding practices, including ICD-10, CPT, and HCPCS codes. Familiarity with payer-specific guidelines, policies, and procedures. Excellent communication, interpersonal, and problem-solving skills. Detail-oriented with strong organisational and time management abilities. Proficiency in using billing software and the Microsoft Office Suite. Ability to work effectively under pressure in a fast-paced company environment. Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! Job Overview: We seek an experienced and highly motivated Senior Analyst to join our team. The Senior Analyst in Denials Management Team will be responsible for identifying denied claims, making outbound calls to insurance payers, and resubmitting corrected claims. The ideal candidate should possess excellent communication and problem-solving skills, have a strong understanding of medical billing and coding, and be well-versed in denial management and appeals processes. Role & Responsibilities Denial Identification and Analysis: Identify, categorize, and analyze denials and underpayments from Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs). Claim Resubmission: Correct and resubmit denied claims following payer guidelines and timelines. Payer Communication: Communicate with insurance companies to resolve issues leading to denials and ensure accurate reimbursement. Preventative Action: Review denial trends and work with other RCM teams to implement processes that can prevent future denials. Experience in analyzing and resubmitting Denials in multiple specialities (Denials due to Medical Coding, Authorisation, etc). Preferred Candidate Profile 1-3 years of prior experience in denials management, healthcare billing, or a related role. Strong understanding of medical billing processes payer requirements and CARC/RARC codes. Excellent problem-solving and negotiation skills. Detail-oriented with strong analytical skills. Excellent communication skills, both written and verbal. Proficiency in using healthcare billing software and Microsoft Office Suite. Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! The Appeals Submissions Team Member is responsible for managing and resolving appeals related to claims discrepancies. The ideal candidate will have a strong understanding of the healthcare billing and reimbursement process, excellent analytical skills, and a keen eye for detail. Key Responsibilities: Track Appeal Status: Monitor the progress of submitted appeals, follow up as necessary, and ensure timely resolution. Maintain Records: Accurately document all appeal activities, outcomes, and communications in the company’s system. Identify Trends: Analyse denial patterns and provide feedback to improve claim submission processes and reduce future denials. Compliance: Ensure all appeals and related activities comply with relevant regulations, policies, and guidelines. Qualifications: Education: Bachelor's degree in healthcare administration, business, or a related field. Equivalent experience may be considered. Experience: Minimum of 2 years of experience in medical billing, claims processing, or appeals management within an RCM environment. Skills: Strong understanding of healthcare billing, coding, and reimbursement processes. Excellent analytical and problem-solving skills. Ability to interpret and apply complex regulations and guidelines. Proficient in using healthcare management software and databases. Strong written and verbal communication skills. Detail-oriented with strong organisational skills. Ability to work independently and as part of a team. Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are looking for a Data Operations Analyst that will be responsible for debugging and improving key performance metrics within the Revenue Cycle Managment (RCM), patient verification and benefits process. The ideal candidate will have a strong background in critical thinking, data analysis, and a strong understanding of U.S healthcare revenue cycles. What You'll Do: Data Verification: Validate that revenue transaction reports are accurately ingested from EHR systems. Perform detailed data comparisons between source EHR data and ingested data Quality Assurance Testing: Develop and execute test plans, test cases, and test scripts for data ingestion processes. Identify, document, and track data discrepancies and defects. Mathematical Analysis: Apply basic mathematical principles to assess data accuracy and financial calculations. Ensure numerical data integrity in financial reports and transactions. Process Improvement: Collaborate with the development team to improve data ingestion processes. Recommend enhancements to QA methodologies and tools. Documentation: Maintain comprehensive documentation of QA activities, test results, data mappings, and mathematical calculations. Prepare reports summarizing QA findings and present them to stakeholders. Cross-Functional Collaboration: Work closely with IT, finance, and operations teams to ensure data integrity. Participate in meetings to discuss QA results and coordinate remediation efforts. Compliance and Standards: Ensure all data handling complies with HIPAA and other regulatory requirements. Stay updated on industry best practices related to data quality and EHR systems. What You Have: Bachelor’s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Minimum of 1 year of experience in quality assurance or data analysis. Familiarity with healthcare revenue cycle and financial reporting. Understanding of healthcare compliance standards and regulations. Advanced proficiency in Microsoft Excel, including advanced functions like VLOOKUP, pivot tables, macros, and data analysis tools. Experience with complex data modeling and automation is a huge plus Experience with data visualization tools (e.g., Tableau, Power BI). Strong mathematical, statistical, and analytical skills to handle financial data. Experience with automated testing frameworks, QA tools and methodologies Effectively communicate complex data insights to diverse stakeholders in a clear, understandable, and actionable way. Possess experience with databases, including proficiency in SQL skills, and demonstrate the ability to research and manipulate complex, large datasets. Willing to work in India Night Shifts – (US Day shift EST to PST time zones) Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.