Education Counselor

Key Responsibilities:

• Student Profiling & Consultation

Engage with prospective students to evaluate their educational background, interests, and aspirations. Use this understanding to recommend suitable undergraduate or postgraduate programs.

• Program & Course Advisory

Provide clear and accurate insights into course offerings, admission requirements, tuition structure, career opportunities, and long-term academic value.

• Lead Management & Communication

Handle student inquiries through calls, WhatsApp, emails, and live chats. Ensure prompt, professional, and personalized responses that build trust.

• End-to-End Admission Support

Assist applicants through each stage of the admission cycle — including form submission, document verification, and final enrollment procedures.

• Follow-ups & Student Engagement

Stay in touch with interested students, address their concerns, and motivate them to move forward with confidence and clarity.

• CRM & Reporting

Diligently update lead status, communication logs, and follow-up actions in the CRM system. Use data to optimize conversion efforts and student experiences.

• Achieve Conversion Goals

Work collaboratively with your team to meet individual and team targets — while always putting students’ needs first.

Qualifications:

• Bachelor’s degree in any stream (Preference: Education, Psychology, Communication)
• 0–2 years of experience in academic counseling, career guidance, telesales, or student support
• Freshers are welcome to apply
• Strong spoken and written English communication skills
• Ability to build rapport quickly and understand student needs
• Familiarity with CRM tools or lead management software (preferred)

Job Types: Full-time, Permanent, Fresher

Pay: ₹23,000.00 - ₹28,000.00 per month

Benefits:

• Cell phone reimbursement

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Location:

• Noida, Uttar Pradesh (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person