Posted:1 month ago|
Platform:
On-site
Full Time
★ Exceptional communication and persuasion skills, with a customer-centric mindset
★ Proficiency in CRM software and sales tools
★ Ability to maintain a minimum of 2.5 hours of talk time during an 8.5-hour shift as 2.5 hours
equals to 1 day attendance.
❖ Managing Leads: Convert leads into prospects by calling them and discussing the course
offerings.
❖ Pitching Courses/Combos to Customers: Introduce new courses/combo deals, offering
discounts or seasonal offers. Understand customer needs and provide tailored packages.
❖ Pre-Sales Follow-up: Send detailed course information via email and follow up diligently. Call
customers back to offer discounts and provide additional information.
❖ Post-Sales Follow-up: Follow up to address any issues they face after customer payment.
Resolve queries in coordination with the customer support team.
❖ Missed Leads Callbacks & Conversions: Make callbacks to missed leads, converting them into
prospects.
❖ Conversion Updates: Share updates about total conversions in the PP sales group on
WhatsApp.
❖ Payment Verification: Ensure completed payments by checking the payment sheet. Plan and
create batches accordingly.
Henry Harvin India Education LLP
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