EDI Consultant - Cleo & Biztalk

• Configure and onboard new trading partners (TPs) using Cleo Integration Cloud.
• Maintain and troubleshoot existing EDI integrations and workflows.
• Develop and support data mapping and transformation processes for EDI documents (e.g., 204, 210, 214, 990, 997).
• Monitor transaction flows and resolve issues related to failed transmissions.
• Collaborate with internal and external stakeholders for integration requirements.
• Document processes, partner requirements, and mapping specifications.
• Ensure compliance with industry standards (e.g., X12, EDIFACT).

Qualifications

• 6+ years of experience in EDI development and support.
• 3+ years of hands-on experience with Cleo Integration Cloud (CIC) or similar platforms.
• Proficient in EDI standards like X12, EDIFACT, and file formats like XML, CSV, JSON.
• Strong understanding of data transformation, scripting, and communication protocols (FTP, SFTP, AS2).
• Familiarity with ticketing systems and production support processes.
• Nice to have skill(s)
• Experience with APIs and Cleo s CIC Cockpit
• Cleo certifications or training
• Transportation Logistics domain knowledge

• Strong analytical and problem-solving abilities.
• Good communication skills and ability to work with cross-functional teams.
• Detail-oriented and self-motivated.

• Synoptek core DNA behaviors:

  • Clarity:

    Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses

  • OwnIT:

    Shows integrity, innovation, and accountability in completing daily assignments

  • Results:

    Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals

  • Growth:

    Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment

  • Team:

    Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
• Deep business knowledge, able to elaborate on firsthand experiences
• Ability to understand business requirements and translate those into system configuration