10 - 15 years
20 - 25 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Presales Sr. Solution Architect, a self-driven individual who would be responsible for supporting sales team with ITSM/SIAM opportunities while working on ITSM specific solutions, proposals, effort sizing, pricing, presentations etc. in-line with Hexawares ITSM offerings, capabilities, processes etc.
a. Work on pre-sales opportunities from an Employee Consulting Services offerings
i. ITSM Functional Consulting, ITSM Service Design & Transition, ITSM Automation, ITSM Operations and SIAM using frameworks like ITIL and tools like ServiceNow etc.
ii. Work on pre-sales opportunities for employee experience measurement frameworks (XMF) while providing employee journey related and employee experience SLAs.
iii. Work on pre-sales opportunities for Service Transformation and Governance (STG) while envisaging the transformation & governance support.
b. Design & build end-to-end solution, proposal, sizing, pricing, presentations etc.
c. Work on various pre-sales stages like RFI, RFP, BAFO along with helping at capability presentations, solution defense etc.
d. Understand customer requirements from pre-sales perspective thoroughly; prepare questionnaire to get more details if needed, work out detailed functional & technical response, proposal, solution; effort sizing of resources; pricing; scope of work etc. as per finalized customer requirements
e. Travel to international or domestic customer locations as per business requirements
Hexaware Technologies
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