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Exotel
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Ecosystem Orchestrator - House of AI

Ecosystem Orchestrator - House of AI

Exotel

3 - 7 years

17 - 20 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

TAM B2B SAAS Back office Deployment Management Open source

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your mission is to design, assemble, and manage this ecosystem: voice models, data pipelines, vector DBs, fine-tuning partners, compliance tools, and more. This is not a back-office role. you'll be building the infrastructure for how we go to market with AI.

Key Responsibilities

1. Ecosystem Assembly

Identify, evaluate, and onboard best-in-class vendors across the 10-component stack (voice SLMs, RAG, LLMOps, integration agents, etc)
Negotiate commercial and integration terms
Maintain a clear build vs partner vs invest map for each component

2. Stack Design & Governance

Work closely with House of AI engineers and TAMs to ensure ecosystem tools are usable, scalable, and compliant
Define APIs, SLAs, security protocols, and data sharing agreements
Ensure components integrate into a unified delivery toolchain for the TAM + agentic coder loop

3. Vendor and Infra Ops

Set up processes to monitor uptime, cost, latency, and security across ecosystem components
Own partner performance, escalation, and renewal cycles
Maintain a live dashboard of what s deployed where, with what stack

4. Internal Enablement

Create and maintain documentation, onboarding kits, and integration guides for TAM teams
Serve as the go-to person for all AI infrastructure questions across delivery teams
Run quarterly ecosystem reviews with senior leadership

Who You Are

You think like a product manager but act like an operations leader
You have deep comfort with LLMs, MLOps, APIs, cloud infra, and open-source AI tools
you've either worked in an AI-native startup or managed external platforms/integrations in a scaling B2B SaaS company
You move fast, ask sharp questions, and know when good enough is good enough
Bonus: you've built or run AI partnerships before.

What Success Looks Like (First 6 Months)

100% of our AI delivery stack is sourced, integrated, and documented
2 customers go live with House of AI use cases using fully ecosystem-delivered infrastructure
you've reduced average TAM deployment time by 40% by pre-integrating the right tools
Exotel builds no infra. All infra is partner-delivered, with

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