Ecommerce Specialist

Company Description

Flourious, founded in 2022 and based in Surat, Gujarat, is a trusted online store specializing in high-quality sarees and kurta sets. We offer a range of traditional wear, including silk sarees, ready-to-wear sarees, and everyday ethnic garments that suit modern lifestyles. Known for fast delivery, easy returns, premium fabrics, and customer satisfaction, we take pride in our curated collections for daily wear, office, and festive occasions. Leveraging our expertise as manufacturers, we deliver the best textiles at fair prices to empower customers with confidence and style.

Role Description

We are seeking a full-time E-Commerce Specialist to join our on-site team in Surat. The E-Commerce Specialist will oversee day-to-day online store operations, including product listings, pricing updates, and inventory monitoring. Additional responsibilities include analyzing sales trends, managing customer inquiries to ensure satisfaction, strategizing promotional campaigns, and collaborating with marketing teams to drive traffic and boost sales. A key focus will be on enhancing the user experience across the platform and optimizing conversion rates.

Qualifications

• Strong analytical and problem-solving skills to interpret data, track performance, and identify growth opportunities
• Exceptional customer service and communication skills to manage inquiries and ensure a positive shopping experience
• Experience in E-Commerce operations, including handling product listings, inventory, and pricing strategies
• Sales expertise, with knowledge of promotional strategies to optimize revenue and meet targets
• Proficiency in using e-commerce platforms and tools
• Bachelor’s degree in Business, Marketing, or a related field (preferred)
• Familiarity with the textile or fashion industry is a plus