Ecommerce Executive

Roles and Responsibility :
We are seeking an experienced E-commerce Executive to join our jewellery manufacturing company. The ideal candidate will manage and optimize our presence on multiple e-commerce platforms, including eBay, and Etsy, to drive sales growth and enhance brand visibility.

Platform Management:

• Manage product listings, updates, and optimization on EBay, and Etsy.
• Ensure all listings are accurate, attractive, and comply with platform guidelines.
• Monitor and manage inventory across platforms to avoid stockouts or overstock situations.

Sales Strategy and Analysis:

• Develop and implement sales strategies to increase revenue on each platform.
• Analyze sales data, customer feedback, and market trends to optimize product offerings and pricing.
• Generate regular reports on sales performance, highlighting areas for improvement.

Marketing and Promotions:

• Plan and execute promotional campaigns, discounts, and offers to boost sales.
• Coordinate with the marketing team to align e-commerce strategies with overall marketing objectives.
• Utilize platform-specific advertising tools (e.g., Amazon Ads, Flipkart Ads) to enhance product visibility.

Customer Service:

• Handle customer inquiries, complaints, and feedback efficiently to ensure high customer satisfaction.
• Manage reviews and ratings on all platforms, taking proactive steps to maintain a positive brand image.

Compliance and Documentation:

• Ensure compliance with all platform policies and regulations, including tax and legal requirements.
• Maintain accurate records of transactions, returns, and other relevant documentation.

Requirements:

• 2-4 years of experience in e-commerce management, preferably in the jewellery or fashion industry.
• Proficiency in handling Amazon, Flipkart, eBay, and Etsy platforms.
• Familiarity with e-commerce tools, SEO, and digital marketing.

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹27,000.00 per month

Work Location: In person