Posted:1 week ago| Platform: Indeed logo

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Job Type

Full Time

Job Description

Job Information

    Date Opened

    08/05/2025

    Job Type

    Full time

    Industry

    IT Services

    City

    Hyderabad

    State/Province

    Telangana

    Country

    India

    Zip/Postal Code

    500001
  • Technical platform support, access and entitlement administration, and client training for various client web platforms, desktop, and mobile applications such as:
  • Electronic Trading proprietary and consortium applications
  • Goldman 360 Portal research and analytics
  • Interact with external clients via incoming and outgoing telephone and email (and sometimes face-to-face)
  • Interact with internal clients and application development teams across Sales, Operations, Trading, and other teams
  • Coordinate seamless client coverage between Asia-Pac, EMEA, and Americans regions
  • Troubleshoot and escalate problems to stakeholders timely and as required
  • Follow-up on open issues and obtain resolutions
  • Identify enhancement and automation opportunities and facilitate inclusion in the application development
  • Project manage new business start-up initiatives
  • Adhere to firm’s compliance and risk management procedures
  • Perform statistical analysis and business reporting for marketing and sales teams
Skills
  • Broad financial industry knowledge and experience required/Electronic Financial markets and Python/VBA experience or knowledge is a significant plus
  • Basic knowledge of internet-based applications including Windows, Google, and iOS platforms
  • Basic knowledge of internet networks, firewall, security settings, and B2B connectivity
  • Ability to deliver superior professional service to internal and external clients
  • Ability to multitask in a fast paced environment and perform team responsibilities under pressure
  • Strong organizational, communication, leadership, interpersonal and time management skills
  • Candidate must be proactive, enthusiastic and team oriented within a global team
  • Demonstrated project management skills
  • Incident Management experience, strong communication and global exposure, handle multiple threads and ability to prioritize in high pressure, strong analytical skill

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