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Jobs in ahmedabad
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Honest It Group
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E-Store Manager

E-Store Manager

Honest It Group

2 - 6 years

|

1 - 5 Lacs

Posted:None| Platform:

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Skills Required

project management team management kpi customer service purchase training merchandising sales quality analysis customer satisfaction quality assurance coaching store management call monitoring inventory management customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Honest IT Group is looking for E-Store Manager to join our dynamic team and embark on a rewarding career journey

eCommerce Strategy:Develop and implement a comprehensive eCommerce strategy aligned with business goals
Stay abreast of industry trends and emerging technologies to continually enhance the online shopping experience
Website Management:Oversee the day-to-day management of the company's e-commerce platform
Collaborate with IT and web development teams to ensure website functionality, user experience, and performance are optimized
Product Merchandising:Strategically manage product listings, including pricing, descriptions, and images
Implement merchandising strategies to maximize sales and cross-selling opportunities
Digital Marketing:Plan and execute digital marketing campaigns to drive traffic, customer acquisition, and sales
Utilize SEO, SEM, email marketing, and social media channels to increase online visibility and engagement
Analytics and Reporting:Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of eCommerce initiatives
Generate regular reports on sales performance, customer behavior, and other relevant metrics
Customer Experience:Enhance the online customer journey and ensure a seamless and user-friendly experience
Address customer inquiries, issues, and feedback to maintain high levels of customer satisfaction
Partnership Management:Collaborate with external partners, vendors, and platforms to expand the reach and capabilities of the eCommerce channel
Compliance and Security:Ensure compliance with relevant regulations and implement security measures to protect customer data and transactions

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Honest It Group

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