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Nest Education
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E-Learning Support Engineer

E-Learning Support Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Nest Education

1 - 4 years

1 - 6 Lacs

Bijnor Uttar Pradesh India

Posted:20 hours ago| Platform: Foundit logo

Apply

Skills Required

E-learning support Technical Troubleshooting LMS (Learning Management Systems) E-learning tools Training

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:
Technical Support for E-Learning Platforms:
Provide
technical support
for
e-learning platforms
and tools, addressing any issues faced by users (students, instructors, and administrators).
Troubleshoot and resolve
technical issues
related to e-learning systems, ensuring minimal disruption to learning.
Collaboration with Instructional Designers:
Work closely with
instructional designers
and
educators
to enhance the overall
e-learning experience
.
Collaborate to
improve course delivery
, integrate new tools, and address technical concerns in the learning process.
System Maintenance & Updates:
Maintain and update
e-learning systems and content to ensure systems are functional and up-to-date.
Ensure that the platforms are compatible with the latest technology standards and updates, providing seamless learning experiences.
End-User Training & Support:
Provide
training
and support to
end-users
(students, teachers, and administrators) on how to use e-learning tools and technologies effectively.
Develop user guides, tutorials, and FAQs to assist end-users in navigating and utilizing e-learning platforms.
Monitoring & Reporting:
Monitor system performance and address any
technical glitches
promptly.
Track recurring technical issues and provide reports to management with suggestions for improvements.
Qualifications and Skills:
Education:
Bachelor's degree in
Computer Science
,
Information Technology
,
Education Technology
, or a related field.
Experience:
Minimum
2 years of experience
in
technical support
or a related role in
e-learning platforms
or
education technology
.
Experience in troubleshooting issues related to
learning management systems
(LMS),
virtual classrooms
, and other
e-learning tools
.

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Personal Settings

E-Learning Support Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Key Responsibilities:

Technical Support for E-Learning Platforms:

technical support

e-learning platforms

technical issues

Collaboration with Instructional Designers:

instructional designers

educators

e-learning experience

improve course delivery

System Maintenance & Updates:

Maintain and update

End-User Training & Support:

training

end-users

Monitoring & Reporting:

technical glitches

Qualifications and Skills:

Education:

Computer Science

Information Technology

Education Technology

Experience:

2 years of experience

technical support

e-learning platforms

education technology

learning management systems

virtual classrooms

e-learning tools

More Jobs at Nest Education