E-Commerce/Feed Manager

technical configurations,

The Role

You will play a vital role in launching full catalogue offerings to existing & new global marketplaces. Ensure each marketplace has the maximum number of listings possible. Mapping internal product values to external data from the marketplaces, using feeds to prepare & send product listings to the marketplaces, investigate & fix any resulting errors. Use technical problem-solving skills to pinpoint issues with external systems and managing issues in completion with internal/ external teams. Analyse product performance data to identify areas of success and potential improvement and implement these improvements.

REQUIREMENTS

• Conduit between UK & India teams (on a high-level)

  Make sure both sides are aligned, tasks are assigned, and deadlines are met. Pushes back if needed and challenges the UK team with a commercial focus.

• Is agile and moves resource where needed

  Reallocates work and team focus based on shifting priorities including at short notice when required.

• Right people, right roles

  Flags when there is a resource gap and leads on recruitment of high calibre candidates whilst ensuring the team is not carrying any B players

• Drives performance

  Sets clear goals, holds the team accountable, and pushes for high standards whilst ensuring that deadlines are achieved.

• Plans ahead

  Improves processes, solves problems early, and keeps the team running smoothly and in good spirits.

• Documentation and Training

  Ensure training documentation is up-to-date and available (they don't do it themselves but ensure it's done) and ensure the team has the correct training.

• Personnel

  x13 direct reports including supervisor

• Supervisor Cover

  Needs to cover the supervisor's role when they are on holiday or absent so need a solid technical understanding.

Desired Qualifications:

• Graduate in Computer Programming & Application, Computer Science, Information Technology or equivalent experience.
• Knowledge of Channel Advisor / Channable desirable or similar type of software.
• Knowledge of E-commerce or Marketplace desirable.
• Knowledge of Excel VBA is a plus.