Posted:6 hours ago|
Platform:
On-site
Full Time
Work Location: KINFRA, Calicut
Launch and manage our online store (Shopify, WooCommerce, or equivalent) with a seamless, high-converting customer journey.
Oversee product listings, pricing, and inventory synchronization across all platforms.
Develop and execute e-commerce sales strategies for D2C, marketplaces (Amazon, Noon), and curated platforms (Talabat Mart, gifting portals, etc.).
Plan and deliver seasonal campaign calendars (Ramadan, Eid, National Day, seasonal gifting).
Run targeted performance marketing campaigns across Meta, Google, email/SMS, and affiliate networks.
Monitor KPIs such as CAC, retention, and average order value, using analytics to optimize campaigns.
Collaborate with design/content teams to create high-impact product pages, visuals, and landing pages.
Ensure all creative assets align with brand positioning and market trends in the GCC chocolate and luxury goods sector.
Establish and manage logistics, courier tie-ups, and fulfilment processes, optimizing for speed and cost efficiency.
Oversee customer service touchpoints, returns, and post-purchase engagement.
Research and report on e-commerce, gifting, and luxury trends in the GCC.
Recommend new features, platforms, or strategies based on market developments.
MS
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