E-Commerce Specialist

You are a responsible eCommerce Specialist joining the Global Ecommerce team to provide unmatched customer service across all eCommerce platforms. Your role involves developing and implementing marketing strategies for effective eCommerce management, utilizing SEO/SEM techniques for online marketing activities. You should coordinate with the Web Design and Digital Marketing Team to meet customer expectations, suggest improvement measures for user engagement and online sales, and participate in the hiring and training of new recruits. Your responsibilities include: - Managing and supervising the eCommerce division effectively - Offering suggestions for website development and designing - Collaborating with web designers and graphic designers for marketing assets - Conducting research on new developments in the eCommerce sector - Coordinating with senior management and preparing work schedules for the web merchandising team - Ensuring completion of tasks, meeting company targets, and reviewing sales performance - Approaching Content Creators for generating online traffic, using SEO/SEM techniques for search engine traffic - Undertaking quality assurance checks and reviewing legal eCommerce marketing procedures - Creating monthly performance reports Requirements: - Bachelor's degree in Business Management, Marketing, or related field - 3+ years of work experience as an eCommerce specialist or related role - Knowledge of Shopify is an added advantage - Ability to handle stressful situations and manage flexible work timings - Complete knowledge of eCommerce procedures, SEO/SEM, and marketing tools - Strong analytical and problem-solving skills, excellent managerial qualities, and impressive communication skills - Basic understanding of eCommerce industry trends, design, marketing, and SEO software - Proficiency in Microsoft Office Tools, positive attitude, and understanding of data analysis and business principles - Efficiency in addressing clients" queries, good decision-making skills, and highly motivated with a professional approach **Job Types:** Full-time, Permanent **Schedule:** Monday to Friday, Morning shift **Ability to commute/relocate:** Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) **Education:** Bachelor's (Preferred) **Experience:** E-commerce: 3 years (Required), Digital Marketing: 1 year (Preferred) **Location:** Kochi, Kerala (Preferred) **Work Location:** In person,