E-COMMERCE OPERATIONS EXECUTIVE

Job Description

Amadora is looking for a sharp, responsive, and detail-oriented E-Commerce Operations Executive to manage our Shopify website and ensure that every online order is handled with speed and care. This role blends basic site management with daily order fulfillment coordination — perfect for someone who understands both tech and ops. Key Responsibilities: Manage and update the Amadora Shopify website (products, banners, coupons, stock status, etc.) Monitor incoming online orders in real time and coordinate with factory/store teams for dispatch Ensure every order is packed and shipped on time with complete accuracy Handle customer queries related to online orders and escalate issues when needed Track delivery timelines and resolve logistics issues with Swiggy Genie/porter/last-mile partners Share daily reports of online order volume, issues, and feedback Help run and test discount codes, website updates, and product launches Work with the marketing team for campaign rollouts and landing pages Requirements: 1–2 years of experience with Shopify or similar e-commerce platforms Comfortable using order dashboards, Excel, and basic CMS tools Experience in order processing, delivery coordination, or D2C customer service is a big plus Strong communication skills and the ability to hustle under pressure A “no order goes wrong” attitude Show more Show less