E Commerce Manager

Job Description

Role & Responsibilities: This is a full-time on-site role for the Key Accounts Manager (E-Com) profile located in Kolkata. We are currently seeking candidates with 7+ years of experience in E-Commerce profile. 1. Account Management & Relationship Building • Develop and maintain strong relationships with key e-commerce platforms • Serve as the main point of contact for partners and resolve operational or strategic issues. • Regular business reviews with account stakeholders. 2. Sales Growth & Revenue Management • Achieve monthly/quarterly/annual sales targets for e-commerce channels. • Drive sell-in and sell-through by analysing performance data and optimizing product listings. • Monitor and improve product availability and in-stock rates. 3. Promotions & Campaign Management • Plan and execute marketing and promotional activities in collaboration with platforms. • Manage visibility during sale events • Analyse ROI of campaigns and optimize spend. 4. Inventory & Supply Chain Coordination • Coordinate with internal supply chain and logistics to ensure timely fulfilment and avoid stock-outs or overstocking. • Forecast demand for key online platforms and align stock accordingly. 5. Data Analysis & Reporting • Analyse consumer trends, category performance, pricing, and competitor activity. • Provide regular reports and dashboards on key metrics • Leverage insights to make informed business decisions. 6. Product Content & Listing Optimization • Ensure all product listings are updated, optimized, and aligned with platform guidelines 7. Cross-Functional Collaboration • Liaise with marketing, finance, operations, and customer service teams to execute account plans. • Align internal teams with account-specific needs and strategies. 8. Compliance & Policy Adherence • Ensure adherence to legal, trade, and platform-specific policies. • Stay updated on platform rule changes and ensure quick compliance. Preferred Candidate Profile: Minimum 7 years experience in relevant field. • Experience in E-Commerce & Quick Commerce platforms. • MBA preferred. Interested Candidates Mail Your CV to Piyali.hr@rupa.co.in | Olimita.hr@rupa.co.in