E-Commerce Executive

Responsibility: Manage all aspects of the eCommerce business on WildlifeSOSs

own platform

Responsibilities

• Have a decent understanding of how eCommerce & online transactions work
• Manage merchandising and product changes on website
• Collate and monitor key metrics on traffic , engagement & sales
• Managing product inventory, maintaining inward & outward etc.
• Compiling daily sales data as per payment gateway and platform backend
• Identify & manage web platform related aspects with designer and developer
• Reconciliation of logistics , delivery & payments processed
• Coordinating with digital marketing and social media agencies as required
• Catalogue and listing uploading of the products on e-commerce website
• Ensure Customer Invoicing is being processed seamlessly
• Return Policy Management
• Handling all customer queries on the website
• Coordinate with logistics partner and manage delivery SLAs and returns

Qualifications & Skills Required for the role:

• Graduate or Post Graduate
• Good verbal and written communication in English
• Ability to Ideate & plan initiatives for the Wildlife SOS Ecommerce Platform
• Go-getter and a team player who is excited about the vision of Wildlife SOS
• Should be good at Excel and Power-point
• Should have basic understanding of Digital Marketing
• Should be aware of Google Analytics and how to collate data as required
• Task and time management abilities are important with ability to prioritize
• Should be a fast learner with the ability to multitask and work under pressure

Job Types: Full-time, Contractual / Temporary
Contract length: 24 months

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Life insurance

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• E-commerce: 1 year (Required)