Duty Officer

Duty Officer (Operations Department)

Ø First thing to be done in the property is to take the property round up which includes:

· Scheduling

· Showtime displays

· Poster cases

· Washroom cleanliness

· Auditorium check

· Projection, DG and electrical room check

Ø Ensure mails, registers and reports of the previous shift are checked, verified, updated and shared appropriately in the beginning of the shift.

Ø Proper briefing should be given to the staff in the presence of CM/DM in the appropriate shifts and discuss the points given:

· Oath

· Grooming

· Previous day’s and monthly performances

· Pre rush preparation(PRP)

· Duty allocation the departments(café, box office)

Ø Keep checking on cafe displays and presentation

Ø Monitoring and assessing sales of item during entry and intervals

Ø Checking availability of stocks for cafe operations

Ø Tracking operations of cafe equipment's and follow up with vendors in-case of breakdown

Ø Keeping check on quality of all items in cafe and maintaining quality and cleaning standards all the time

Ø Supervising and guiding staff about the service given to patrons and cafe operations (cafe display, snacks serving, upselling, punching etc)

Ø Train the staff to greet the customers, up selling and suggestive selling at cafe to increase SPH and proper job knowledge

Ø Track show-wise hourly SPH

Ø Helping Managers on floor by effectively handling customer complaints

Ø Proper FIFO is maintained with special care to sell perishable product

Ø To ensure smooth operations of cafe and boost revenue through cafe sales Core Functions

Ø To keep a check on pilferage or malpractices happening

Ø Control on cash and stock shortages AND Closing of the shift and hand over cash to accountants

Ø Tracking and scrutinizing cafe wastage's

Ø Mails, registers and reports should be checked, verified, updated and shared appropriately before closing the shift

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: Remote