Duty Manager

Company Description

Located in the scenic and culturally rich city of Nashik, Regenta Resort Soma Vine Village offers a blend of luxury and business amenities. The resort is popular amongst tourists for its proximity to key business areas, tourist spots, and its pet-friendly policies. It features 61 well-furnished rooms, an amphitheater, a conference hall,Banquet 7000 sqft and two restaurants including Nashik’s first exclusive wine lounge. Guests can also enjoy a range of recreational facilities including a fitness center, swimming pool, wine tours & tasting, spa, and game zones.

Role Description

This is a full-time, on-site role for a Duty Manager at Regenta Resort Soma Vine Village, located in Nashik. The Duty Manager will be responsible for overseeing daily operations, managing staff, ensuring guest satisfaction, and handling any issues that arise. This role requires coordinating with different departments to maintain the highest standards of service, managing reservations, and assisting with events hosted at the resort. Attention to detail and a proactive approach to problem-solving are crucial.

Qualifications

• Strong leadership and staff management skills
• Customer service and guest relations expertise
• Operational experience in a hospitality setting
• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution abilities
• Experience with reservation systems and event coordination
• Ability to work flexible hours, including weekends and holidays
• Bachelor's degree in Hospitality Management or related field preferred
• Previous experience in the hospitality industry is a plus