DTC Performance Head (Account Manager)

As a DTC Performance Growth Lead at our performance marketing agency, your role is crucial in helping ambitious D2C brands scale profitably through Meta and Google Ads. You will have the opportunity to lead a team of Media Buyers, collaborate with the Creative and Development teams, and directly manage client communication. By shaping strategies, owning performance, and contributing to the growth of both our clients and our agency, you will play a key role in our success. **Key Responsibilities:** - Act as the main point of contact for assigned clients, building strong and trusted relationships. - Manage our main key accounts effectively. - Design and oversee tailored Meta & Google Ads strategies for D2C brands. - Guide Media Buyers in their daily execution and mentor them to enhance their skills. - Collaborate with the Creative team to develop high-performing ad concepts. - Monitor key performance indicators (ROAS, CAC, AOV, CTR, etc.) and identify growth opportunities. - Share clear and structured reports and insights with leadership and clients. - Ensure campaigns are on track, budgets are optimized, and SOPs/Playbooks are followed. - Proactively solve client challenges and minimize escalations. - Identify upsell opportunities and contribute to client retention. **Qualifications Required:** - 4-5 years of hands-on experience running performance campaigns, with expertise in Meta & Google Ads. - Experience in managing D2C/eCommerce accounts with significant ad spend. - Strong leadership and people skills to guide and inspire a team effectively. - Excellent client communication and relationship management abilities. - Analytical mindset to delve into numbers and derive actionable insights. - Organized and proactive approach to managing multiple accounts efficiently. By joining our team, you will benefit from a friendly and collaborative environment where everyone supports each other. With significant growth opportunities as we scale rapidly, you will have a direct impact on our operations by working closely with leadership without being buried under layers.,