Driver

A Car Driver at a Renault showroom plays a vital role in ensuring the safe and timely transport of vehicles and customers. This position involves driving cars for test drives, vehicle deliveries, picking up customers or vehicles from service centers, and maintaining vehicle cleanliness. Below is a typical job description for this role: Job Title: Car Driver Job Responsibilities: Vehicle Transport: Safely transport vehicles between the showroom, service center, and customer locations. Drive vehicles to and from test drive locations, ensuring customer satisfaction during test drives. Customer Service: Provide a courteous and professional driving experience for customers, ensuring their comfort and safety. Assist customers with vehicle entry and exit and ensure the vehicle is in optimal condition before each drive. Test Drives: Accompany customers during test drives, explaining vehicle features and assisting them as needed. Ensure that the test drive experience is positive and meets the customer's expectations. Delivery and Pickup: Deliver vehicles to customers as per the sales or service schedule. Pick up vehicles from customers or service locations, ensuring timely and safe transport. Vehicle Maintenance: Ensure that vehicles are clean and well-maintained, inside and out, before driving them or delivering to customers. Perform basic vehicle checks (oil levels, tire pressure, etc.) to ensure the car is in good working condition. Report any mechanical issues or damages to the showroom or service team promptly. Documentation and Reporting: Maintain accurate records of mileage, fuel usage, vehicle condition, and any incidents during transport. Ensure that necessary documents such as insurance and registration are available for the vehicle during transport. Safety and Compliance: Ensure the safe operation of vehicles, adhering to traffic laws and showroom policies. Follow all safety protocols, including wearing seat belts, driving within speed limits, and using vehicle safety features appropriately. Coordination with Sales and Service Teams: Work closely with the sales and service teams to ensure timely vehicle deliveries and pickups. Assist with vehicle handovers to customers, ensuring all necessary paperwork is completed and the vehicle is ready for delivery. Handling Customer Inquiries: Address customer questions during test drives, such as vehicle features, performance, and specifications. Skills and Qualifications: Experience: Previous experience as a car driver, preferably in an automotive or showroom environment. Driving License: A valid and clean driving license, with experience driving different types of vehicles. Customer Service Skills: Good communication and interpersonal skills to interact with customers professionally. Vehicle Knowledge: Basic knowledge of car maintenance and vehicle systems. Physical Requirements: Ability to drive for extended hours, ensure the vehicle is kept clean, and assist with vehicle loading/unloading if needed. Work Environment: Typically works in a showroom environment, driving vehicles to various locations within a city or region. May need to work evenings or weekends depending on the showroom's schedule. This role is crucial for enhancing customer satisfaction and ensuring that vehicles are delivered safely and promptly to customers, playing a key part in both sales and service experiences at the Renault showroom.