Driver Operations Specialist

Job Description

We're hiring a Driver Operations Specialist to drive supply growth and manage on-ground operations across cities. You’ll handle fleet acquisition & retention, support cross-functional teams (GTM, marketing, legal), and lead driver engagement initiatives. Responsibilities: Build & maintain healthy supply in cities Carry out CSAT/PSAT activities, driver research & survey activities Support cross functional teams - GTM, marketing, legal, GR teams Manage large fleets for acquisitions & retentions Conduct market share analysis & create plans to improve our footprints in the market Search, hire & retain offline & online recruiters Build relationships with local authorities for effective supply management. Build GTM strategies to on-board new and active drivers Take ownership of different new projects & initiatives to drive brand name in the market Identify supply gaps within different areas and establish new channels of acquisition Extensive travel to different cities within country to manage on-ground operations Requirements: Minimum 5 years of relevant experience in a fast paced environment Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities/region Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on You are a Go-getter with the ability to solve & handle multiple projects simultaneously Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges Excellent written and verbal communication skills Strong understanding of supply ecosystem in a consumer tech environment Startup experience is a must Experience working within the mobility or ride-hailing domain Conditions: Hybrid/Onsite work schedule Unlimited opportunities for professional and career growth, regular external and internal training from our partners The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry Initial training Probation period up to 3 months We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you. If you receive no feedback, it means that currently there are no suitable vacancies for you. Show more Show less