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A reputed multinational company is hiring Technical Support Associates for its Domestic Technical Support (Semi Voice Process) team. If youre passionate about technology, troubleshooting, and customer care, this is an excellent opportunity to develop your skills and grow in a professional, growth-driven environment.
Key Responsibilities:
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Handle inbound and outbound calls related to technical issues from domestic customers
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Diagnose and troubleshoot software, hardware, and network-related problems
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Log and update customer information and issue resolutions accurately in the system
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Deliver exceptional service while achieving targets such as call quality, FCR, and CSAT
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Ensure timely and effective communication with customers
Job Requirements:
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Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO
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Excellent communication skills in English + Hindi
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Strong understanding of computer systems, networking, and troubleshooting basics
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Flexibility to work in rotational day shifts
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Positive attitude, problem-solving approach, and a customer-first mindset
Immediate Joining Contact:
Nihal: 73384 44389 Nithin: 98869 64485 Priya: 76192 18164
Join a Top MNC and Build a Rewarding Career in Technical Support!
Best Regards, Personal Network
