Documentation Specialist

About the Role Ethos is seeking a detail-oriented and highly organized Documentation Specialist to join our team. In this role, you will be responsible for creating, organizing, and maintaining clear and accessible documentation across the Org. Youll work closely with cross-functional teams to ensure that our internal knowledge base (primarily in Notion) is accurate, up-to-date, and easy to navigate. From onboarding guides to process documentation, your work will ensure that the right information is always easy to find and up to date. Roles and Responsibilities: Create and maintain high-quality documentation for internal processes, workflows, systems, and tools. Design, build, and manage Notion pages to serve as a centralized knowledge base for teams. Ensure all documentation is current, version-controlled, and aligned with company standards. Collaborate with subject matter experts to translate complex processes into clear, user-friendly materials. Audit and update existing documentation regularly to reflect process changes or new information. Implement best practices for knowledge management, including taxonomy, tagging, and accessibility. Develop templates and style guides to standardize documentation across the organization. Support onboarding by ensuring new team members have access to up-to-date and relevant documentation. Qualifications and Skills: 2+ years of experience in documentation, knowledge management, or technical writing. Proficiency with Notion or similar knowledge management tools. Excellent written communication and organizational skills. Ability to synthesize and structure information logically and clearly. Experience collaborating across teams and managing input from multiple stakeholders. Comfortable with fast-paced environments and able to manage multiple documentation projects simultaneously. Experience in a startup or fast-paced environment #LI-A1 #LI-Onsite