Documentation Specialist

Job Description

Location: Gurgaon (Work from Office) Shift Hours: 5:30 PM-2:30 AM IST This role is Producing high-quality documentation that is appropriate for its intended audience. Working with internal teams on product and documentation requirements. Writing easy-to-understand user interface text, online help and developer guides Responsibilities Develops, prepares and/or maintains documentation pertaining to business processes, systems operation and other technical processes. Researches, reviews, and collects available technical information as the basis for documentation. Follow client norms, maintain excellent quality and resolve errors while copying documents and performing other tasks. Creates new documentation or update existing documentation to accurately reflect changes in the process. Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements. Writes and maintains end user documentation or online instructional content. Analyze document to maintain continuity of style of content. Utilize software skills to write, edit, revise and compare documents per the guidelines Write detailed policy and procedure documents based on discussion with process owner and identification Work with client to understand their project requirements, translate them to technical specifications. Responsible for document security, for assigning access, and for removing and destroying obsolete documents. The Successful Candidate Will Demonstrate 3-4years of experience in technical writing of software documentation Excellent verbal, written and interpersonal skills to interact with all levels of an organization Strong problem solving and critical thinking skills. Creativity coupled with the ability to multitask, prioritize and meet deadlines High level of proficiency in Excel & Word Ability to handle multiple requests while detailing document activity