Distribution Service Manager

Job Description

Job Title Distribution Service Manager Location (Surat, India) About Us Job Summary We are seeking an experienced Service Engineer to install, commission, and maintain rotary air compressors. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-centric approach. The role involves frequent travel, overtime, and ensuring customer satisfaction while managing stakeholder requirements. Responsibilities Timely addressing of service issues of Critical customers of all distributors DSM effectiveness to maintain DSI for this region Attending issue resolution and escalation calls of CPs like WIP, RMS, Tech Direct,TAVANT and DSM coordination meetings Train develops and coach channel partners, skill mapping of all CPs Drive, track support warranty management process Monitoring and supporting QR code monitoring process and support generating revenue Iconn trigger management and issues management via same Supporting regional sales team with air-end opportunities through SPM & other more opportunities like VFD through Tech leads Basic Qualifications Qualification: 3years Diploma in Mechanical/Electrical Travel & Work Arrangements/Requirements As per the business requirement Key Competencies Compressor knowledge: In-depth understanding of rotary air compressors, including installation, commissioning, and maintenance. Strong mechanical skills, including troubleshooting and repair of compressors and related equipment. Familiarity with electrical systems, including control circuits and motor control. Understanding of pneumatic systems, including piping, valves, and controls. What we Offer We are all owners of the company! Stock options(Employee Ownership Program) that align your interests with the companys success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashment Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. Special Accommodation If you are a person with a disability and need assistance applying for a job, please submit a request . Lean on us to help you make life better We think and act like owners. We are committed to making our customers successful. We are bold in our aspirations while moving forward with humility and integrity. We foster inspired teams. Colorado Resident? Bicycle rights prism poutine austin. Drinking vinegar gluten-free iceland, typewriter farm-to-table selfies XOXO food truck four loko. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.