Job Title: DISPATCH SUPERVISOR Location: Edayar, Kalamassery, Cochin Type: Full-time About Us: We are a leading glass processing company with facilities in Kerala and Bangalore with more than 20 years Key Responsibilities: Dispatching and Scheduling: Assigning drivers and vehicles to deliveries based on order details, delivery time, and route optimization. Monitoring and Tracking: Monitoring systems and updating drivers on any changes or delays. Addressing Issues: Resolving problems during delivery, such as traffic delays or unexpected issues, and providing solutions to customers or drivers. Communication: Maintaining clear and effective communication with drivers, customers, and other departments, providing updates, and addressing inquiries. Record Keeping: Maintaining accurate records of deliveries, driver information, and vehicle maintenance. Compliance: Ensuring that deliveries comply with company policies, regulations, and legal requirements. Additional Responsibilities: Managing Subordinate Staff: Supervise dispatch team members, provide training, and ensure efficient operations. Data Entry and Reporting: Entering data into computer systems, preparing reports, and analyzing delivery performance. Problem Solving: Addressing problems and challenges proactively, identifying solutions, and implementing improvements. Qualifications & Skills: Any Bachelor's degree or equivalent Experience. Proven experience (2+ years) Strong knowledge of Dispatch Reporting areas Excellent interpersonal skills with the ability to lead and manage teams. Ability to multitask, prioritize, and work efficiently in a fast-paced environment. Willingness to travel as required. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person

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Dispatch Supervisor