Dispatch Supervisor

Job Title: DISPATCH SUPERVISOR

Location: Edayar, Kalamassery, Cochin

Type: Full-time

About Us:

We are a leading glass processing company with facilities in Kerala and Bangalore with more than 20 years

Key Responsibilities:

Dispatching and Scheduling:

• Assigning drivers and vehicles to deliveries based on order details, delivery time, and route optimization.

Monitoring and Tracking:

• Monitoring systems and updating drivers on any changes or delays.

Addressing Issues:

• Resolving problems during delivery, such as traffic delays or unexpected issues, and providing solutions to customers or drivers.

Communication:

• Maintaining clear and effective communication with drivers, customers, and other departments, providing updates, and addressing inquiries.

Record Keeping:

• Maintaining accurate records of deliveries, driver information, and vehicle maintenance.

Compliance:

• Ensuring that deliveries comply with company policies, regulations, and legal requirements.

Additional Responsibilities:

Managing Subordinate Staff:

• Supervise dispatch team members, provide training, and ensure efficient operations.

Data Entry and Reporting:

• Entering data into computer systems, preparing reports, and analyzing delivery performance.

Problem Solving:

• Addressing problems and challenges proactively, identifying solutions, and implementing improvements.

Qualifications & Skills:

• Any Bachelor's degree or equivalent Experience.
• Proven experience (2+ years)
• Strong knowledge of Dispatch Reporting areas
• Excellent interpersonal skills with the ability to lead and manage teams.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Willingness to travel as required.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person