Dispatch Supervisor

About CherishX

CherishX is India’s leading celebrations company, offering unique décor experiences, surprise setups, and personalized gifting across multiple cities. With our growing operations, we are looking for a Dispatch Supervisor in Bangalore to ensure smooth and timely execution of daily bookings and deliveries.

Key Responsibilities

Booking & Packaging Coordination

• Check all daily and upcoming bookings on the dashboard.
• Inform the packaging team in advance to prepare materials for decoration setups.

Delivery & Team Management

• Assign bookings to in-house delivery executives and decorators based on availability and efficiency.
• Monitor attendance and manage the availability schedule of delivery boys and executives.

Communication & Coordination

• Share booking updates, delivery possibilities, and timing adjustments with internal teams on Slack & WhatsApp.
• Coordinate with external partners and third-party delivery services to ensure smooth dispatch.

Dispatch & Logistics

• Ensure all bookings are dispatched with the required material as per the correct time slots, without delays.
• Optimize the use of in-house team and third-party delivery apps for efficient logistics.
• Operational Excellence
• Track delivery timelines and proactively resolve dispatch issues.
• Maintain accountability for timely and accurate deliveries, ensuring high customer satisfaction.

Requirements

• Proven experience in dispatch/logistics/warehouse/supply chain supervision (2–4 years preferred).
• Strong team management and coordination skills.
• Familiarity with delivery apps and dispatch software/tools.
• Excellent communication skills in English and Hindi (Kannada preferred).
• Ability to work in a fast-paced environment and handle time-sensitive bookings.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to grow in a fast-scaling celebrations company.
• Work in a collaborative, energetic, and creative environment.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Logistics: 2 years (Required)