Dispatch Executive

The Dispatch Executive is responsible for managing daily dispatch operations, ensuring timely and accurate shipment of goods. The role includes coordinating with warehouse teams, transporters, customers, and internal departments to maintain smooth and efficient outbound logistics.

Key Responsibilities1. Dispatch Planning & Coordination

• Plan daily dispatch schedules based on customer orders and priority.
• Coordinate with warehouse, packing, and loading teams to ensure on-time dispatch.
• Arrange transportation and confirm vehicle availability with logistics partners.

2. Documentation & System Management

• Prepare dispatch documents such as invoices, delivery challans, e-way bills, and manifests.
• Update ERP/WMS systems with dispatch details and tracking information.
• Maintain accurate dispatch records for audit and compliance.

3. Order Verification

• Cross-check order quantity, product specifications, and packing accuracy before dispatch.
• Ensure correct labeling and identification of outgoing consignments.
• Verify stock availability and report shortages to the concerned department.

4. Loading & Shipment Monitoring

• Supervise loading activities to ensure proper stacking and safe handling of goods.
• Monitor vehicle movement, follow up on dispatch status, and update customers if required.
• Ensure drivers receive proper documentation and destination instructions.

5. Coordination & Communication

• Communicate with sales, customer support, and production teams regarding dispatch timelines.
• Address customer inquiries related to dispatch, tracking, and delivery schedules.
• Coordinate with transporters for on-time pickups and deliveries.

6. Compliance & Safety

• Ensure adherence to company SOPs, safety rules, and quality standards.
• Report discrepancies, damages, or operational issues promptly.
• Maintain cleanliness and organization in dispatch areas.

Required Skills & Qualifications

• Graduate / Diploma in Logistics, Supply Chain, or related field.
• 1–4 years of experience in dispatch, warehouse, or logistics operations.
• Proficiency in MS Excel, ERP/WMS, billing or dispatch software.
• Strong communication and coordination skills.
• Basic understanding of transportation, documentation, and inventory principles.
• Ability to work under pressure and meet deadlines.

Key Competencies

• Attention to detail
• Time management
• Problem-solving
• Multi-tasking ability
• Team collaboration
• Process orientation

Work Environment

• Warehouse / logistics center / distribution hub
• Shift or weekend work may be required during peak seasons
• Fast-paced environment with physical activity

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance