Job
Description
What you will do You will be accountable for coordinating our delivery efforts across the internal and external team located in AIN and across India. In addition, the Director must manage relationships across a complex internal set of teams and functional groups This position reports to the Executive Director, Technology & Workforce Transformation and will be responsible for the following Responsibilities Key IntegratorAct as main point of contact and representative of the Tech and Workforce Transformation team in India Talent DevelopmentHire, train, develop, and manage talent to meet organizational needs Global CollaborationAct as the primary point of contact for GCC senior leadership in the US and the offshore team in India, either through our Contract teams or direct AIN FTEs OptimizationOversee analysis efforts to optimize workforce and resource allocation, driving efficiency across the business Operational Excellence and DeliveryOversee end-to-end delivery of core sales & marketing operations projects ensuring quality, scalability, and operational efficiency Offshore Vendor ManagementManage offshore teams including CWs, maintaining quality of service and timely deliverables Innovation LeadershipFoster a culture of innovation, ensuring the India team remains at the forefront of emerging technologies and trends in automation and AI Continuous ImprovementLead identifying and prioritizing areas of opportunity across the organization. Collaborate with cross-functional teams to implement organizational improvements. Automation lead the piloting, planning, and implementation of automation across the GCC portfolio of capabilities Business Impact & Collaborator ManagementEnsure capability solutions drive tangible business outcomes and collaborate with global key collaborators to refine requirements, measure impact, and report progress Financial managementOversee GCC budget associated with offshore work in India, ensuring best negotiated rates and overall value What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree and 4 years of statistics, operations research, mathematics, econometrics, business administration or a quantitative field experience OR Masters degree and 14 to 16 years of statistics, operations research, mathematics, econometrics, business administration or a quantitative field experience OR Bachelors degree and 16 to 18 years of statistics, operations research, mathematics, econometrics, business administration or a quantitative field experience Preferred Qualifications: Relevant sales, marketing, operations, and Bio/Pharmaceutical industry experience Innovative customer capability leadership experience Minimum 5 years of professional experience in operational effectiveness with consistent record of automation development and capability efficiencies Comprehensive understanding of the components of setting up data models and running scenario planning that match the business need Thorough understanding of tagging, Google Analytics, CRM, Content Management Systems, and other components of a Digital Marketing Ecosystem. Leadership experience in building and developing dedication teams, delivering results, and shaping the future Ability to foster and encourage an environment of openness and transparency in seeking diverse opinions and empower risk-taking in idea generation, idea incubation and/or experimentation The ideal candidate will lead the creation of an automation and innovation forward culture that drives top-line growth, controls costs, and takes timely corrective action to reduce risks that derail plans Ability to think strategically about issues impacting an entire portfolio of therapeutics across geographies and stages of development Experience managing multiple senior key collaborators, prioritizing across a multitude of responsibilities and allocating resources to drive maximum impact Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management Comfortable challenging the status quo and bringing forward innovative solutions Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team Comfortable working through and leading large-scale global change management Understanding of technology platforms and ability to partner with IS/IT, cross functional business leaders
