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Director, Data Informatics Management

Director, Data Informatics Management

Snow Planet

6 - 12 years

8 - 14 Lacs

Hyderabad

Posted:19 hours ago| Platform:

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Skills Required

Product management Computer science Automation metadata Data management Performance management Data modeling Enterprise applications Agile Analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

We re not yesterday s IT department, were Digital Technology. The world around us keeps changing and so do we. We re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.

Position Summary:

We are seeking a results-driven

Director of Data Informatics Management

to lead the execution and delivery of our enterprise Master Data and AI initiatives in a fast-paced, high-growth environment. This role is responsible for establishing a single, trusted source of truth across critical data domains such as Customer, Product, Vendor, and Person, leveraging the latest NOW and AI technologies and enabling business agility through clean, consistent, and governed data.

You will work closely with cross-functional business and technology leaders to accelerate data readiness for business outcomes like revenue, pipeline, operational efficiency, compliance, and AI/analytics initiatives.

Key Responsibilities

:

Own the delivery of Master Data initiatives from implementation through business adoption leveraging the NOW platform and related technologies
Lead Master Data workstreams with clear timelines, milestones, and accountability; ensure deliverables are met on time and within scope and budget
Break down complex requirements into rapid, incremental delivery sprints (Agile mindset).
Drive issue resolution and escalate roadblocks with urgency to maintain momentum.

Partner with business and DT leaders to ensure alignment between Master Data initiatives and business outcomes.
Advocate for data as a strategic asset and champion data-driven decision-making.
Establish and lead enterprise Master Data governance policies, stewardship programs, and data quality standards.
Define ownership, accountability, and controls for master data domains.
Ensure compliance with regulatory requirements and data privacy laws.
Oversee the design and implementation of Master Data solutions including data models, taxonomies, hierarchies, and reference data.
Develop and monitor KPIs for data quality and master data lifecycle management.
Drive continuous improvement in data accuracy, completeness, consistency, and usability.
Partner with Enterprise Architecture on Enterprise Standards and Reviews

Work closely with product management teams to translate stakeholder feedback into product features and improvements.

Partner with Functional and Engineering Leads across DT and business teams in the US and India to deliver high impact and high velocity programs from India

Deliver integration programs for Master Data with enterprise applications
Lead the roadmap for Master Data tool enhancements and scalability

Evaluate emerging technologies and third-party solutions to drive innovation and maintain a competitive edge.
Champion adoption of new tools, architectures (e.g., cloud, microservices), and automation practices that support scalability and agility

Build and lead a high-performing team of data professionals including data engineers, quality engineers and analysts
Foster a culture of collaboration, innovation, and accountability.
Provide mentorship, professional development, and performance management.

What will help you succeed

Understanding of the NOW Platform and implementation strategies
Curiosity about the latest AI technologies
Strong communication
The ability to work with ambiguity
The ability to provide quick solutions with little information
Proactiveness to connect the dots and tie efforts and outcomes to business priorities
Agility to switch gears and context
Strong Team Ethics

Required Qualifications:

Bachelor s degree in Information Systems, Computer Science, Business, or a related field (Master s preferred)
Over 15 years of experience in data management,

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Director, Data Informatics Management