Director & Counsel

As Director & Counsel at American Express, you will report to the Vice President and Senior Counsel and support the Global Legal Order Processing Center of Excellence in its day-to-day operations. Your main responsibility will be to provide legal and operational support for legal order processing global functions performed in India. You will lead and manage a legal operations team of 30+ colleagues, handle escalated legal orders, and manage process changes to meet internal standards and policies to mitigate risk and increase operational efficiencies. In this role, you will also: - Ensure legal order processing compliance with internal policies, procedures, and applicable laws and regulations. - Handle escalated legal orders for the India market, including witness testimony. - Escalate third-party legal orders to the Vice President & Senior Counsel as needed. - Provide coaching to colleagues for performance improvement, support colleague development and training. - Adhere to internal risk and regulatory standards, policies, and controls, and promptly escalate and manage legal or operational issues to senior management. Qualifications Required: - Bachelor of Law with admission to practice law and in good standing. - 10+ years of litigation experience in a law firm and/or in-house environment handling a broad range of litigation matters independently. - Experience in leading teams and/or working with complex and large volume discovery matters. - Proficiency in English. - Executive presence and ability to effectively interact with colleagues and others at all levels. - High ethical and professional standards. - Comfort with learning new processes and using technology tools. - Strong teamwork, collaboration, and communication skills. - Strong work ethic, can-do attitude, flexibility, and genuine enthusiasm to support colleagues and assist with special projects. - Structured, analytical, meticulous with an independent approach to work. - Interest in operational processes. American Express provides benefits to support your holistic well-being, including competitive base salaries, bonus incentives, financial well-being, retirement support, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, access to global on-site wellness centers, counseling support through the Healthy Minds program, and career development and training opportunities.,