Digital Product Information Manager

• Enhance Customer Experience

  
  Translate customer insights into actionable improvements using tools like HotJar, Tridion, Content Stack and ServiceNow.

• Collaborate Across Functions

  
  Partner with product managers, engineering, IT, and marketing to ensure product data reflects both technical precision and market relevance.

• Manage Taxonomy & Attributes

  
  Oversee taxonomy creation, attribute mapping, and schema development to support intuitive product navigation.

• Digital Asset Oversight

  
  Ensure consistency and quality of illustrations, CAD models, and technical documents across platforms like TraceParts and Kadenas.

• Monitor & Report Performance

  
  Use analytics dashboards (ElasticSearch, Power BI) to track data quality, completeness, and customer engagement metrics.

• Drive Process Improvements

  Streamline workflows for catalog publication, incident handling, and data migration with internal and external stakeholders

• Bachelor s or Master s degree in Engineering, Data Management, or related field
• 10+ years of experience in PIM, product development, or technical content management
• Proficiency in PIM systems, , and data visualization tools

• Web Content Management Systems (CMS):-

  Eg: Tridion Sites, ContentStack, and MediaHub for managing digital content

• CAD & Digital Asset Management Tools:

  Eg: Traceparts, Cadenas

• Search & Integration Tools: Eg:

  ElasticSearch, PLM Windchill

• Hands-on expertise with PIM platforms such as

  Informatica Product 360

  ,

  InRiver

  , or

  ContentStack

  , SAP MDG

Preferred Attributes

• Strategic thinker with a proactive mindset and strong ownership of outcomes.
• Comfortable navigating ambiguity and providing clarity in evolving PIM landscapes.
• Passionate about improving product data transparency and enhancing digital customer experiences.
• Excellent communication and stakeholder engagement skills, especially across global and cross-cultural teams.
• Proven ability to manage complex projects in multi-regional environments.

• Proactive and Self-Motivated: You take initiative and are driven to achieve your goals without constant supervision.
• Excellent Communicator: You have strong interpersonal skills and can effectively convey ideas and build rapport with clients.
• Adaptable and Resilient: You thrive in a fast-paced environment and can quickly adjust to changing market conditions.
• Customer-Centric: You prioritize customer satisfaction and are committed to understanding and meeting their needs.