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7.0 - 11.0 years
13 - 17 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Operations Management Designation: Brand & Comm Strategy Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe purpose of this role is to oversee the overall brand strategy and communication efforts The role involves leading the development and execution of brand positioning, messaging, and external/internal communication initiatives An area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements What are we looking for Experience in brand management, marketing, or communications roles Experience in creating, positioning, and maintaining brand identity. Experience in leading & guiding teams, working with cross-departmental stakeholders, and leading communication projects.Strong product management knowledge Ability to performance manage data and insights Ability to influence others and break down barrier to resolution Strong communication and relationship building Proactive; able to anticipate needs; forward thinking Highly collaborative; able to work well within multidisciplinary teams Minimum 15 years of experience in brand management, marketing, or communications roles Experience in creating, positioning, and maintaining brand identity. Experience in leading & guiding teams, working with cross-departmental stakeholders, and leading communication projects. Roles and Responsibilities: The Brand and Communications Lead is accountable for ensuring the companys brand is well-defined, consistently communicated, and well-received by both internal and external stakeholders. They are responsible for the strategic direction, leadership, and results of the brand and communication initiatives, driving the companys reputation, engagement, and market growth. Key accountabilities include:Developing and maintaining a strong, clear brand strategy:This includes ensuring that the brand is positioned effectively in the market to resonate with the target audience Driving brand consistency across all platforms:Ensuring that the brand identity, voice, and messaging remain cohesive across all channels and touchpoints Creating and executing communication strategies:This includes both external (media, public relations, advertising) and internal (employee engagement, internal newsletters) communication plans. Overseeing the creation of brand content:Ensuring that all contentwhether digital, print, or social mediaaccurately represents the brand and supports business objectives Managing internal communication:Ensuring employees understand and engage with the brand vision, mission, and objectives, fostering a strong internal culture. Developing and executing the digital and social media strategy:Overseeing social media campaigns, website content, and online community management to enhance brand visibility and engagement. Tracking brand health and performance:Regularly monitoring metrics such as brand awareness, sentiment, and customer perception to assess how the brand is performing in the market. Adjusting strategies based on data:Continuously improving communication strategies and brand positioning based on feedback, analytics, and market conditions Leading and mentoring the communications team:Ensuring that team members have the resources, skills, and guidance to execute their tasks effectively. Accountable for fostering cross-department collaboration:Ensuring alignment across departments (e.g., marketing, sales, HR) to ensure brand messaging is consistent and integrated. Managing the brand and communication budget:Ensuring efficient use of resources while executing brand and communication initiatives. Vendor and agency management:Overseeing relationships with external partners and agencies, ensuring they deliver quality services on time and within budget. Qualification Any Graduation
Posted 2 days ago
1.0 - 3.0 years
2 - 6 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The CRM Advisor will be responsible for managing Clients customer relationship management (CRM) systems and initiatives, ensuring the effective use of customer data to drive engagement, retention, and growth. This role will play a key part in the development and execution of CRM strategies that enhance customer experiences, foster long-term loyalty, and maximize customer value. The CRM Advisor will collaborate with multiple internal teams, leveraging data and insights to ensure that Clients CRM tools and processes deliver measurable results aligned with the companys business goals.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for CRM Systems ExpertiseGood understanding of CRM platforms such as Salesforce, Adobe Campaign, Dot Digital to manage customer relationships and deliver targeted campaigns.Data Management & AnalyticsStrong ability to manage and analyze customer data to derive insights and inform strategic decisions. Familiarity with tools like Excel, Google Analytics, or Tableau for reporting and analysis.Customer SegmentationAbility to analyze customer data and create actionable customer segments for targeted communications, leveraging analytics and insights to personalize engagement.Marketing AutomationKnowledge of marketing automation platforms to streamline customer interactions and campaigns across channels (email, SMS, etc.).Integration & Data Flow ManagementFamiliarity with integrating CRM tools with other business systems (e.g., marketing platforms, sales systems) to enable seamless data flow and customer experience.Customer-Centric ApproachStrong focus on understanding and anticipating customer needs, using CRM tools to deliver personalized, relevant customer experiences.Analytical ThinkingAbility to analyze data and identify trends, insights, and opportunities for CRM improvements and business growth.Project ManagementExcellent organizational and time management skills, with the ability to manage multiple projects simultaneously, ensuring delivery on time and within scope.Collaboration & CommunicationStrong interpersonal and communication skills, capable of working cross-functionally with diverse teams and engaging stakeholders effectively.Problem-SolvingProactive in identifying challenges in CRM processes or customer interactions, developing effective solutions to enhance performance.Attention to DetailHigh attention to detail in managing customer data and executing campaigns to ensure accuracy and quality in all CRM-related activities. Roles and Responsibilities: CRM Strategy Development and ImplementationDevelop and execute CRM strategies to enhance customer engagement, drive retention, and support business objectives. Collaborate with marketing, sales, and digital teams to align CRM efforts with overall customer experience strategies.CRM System ManagementOversee the configuration, management, and optimization of Clients CRM systems (e.g., Salesforce, Dynamics 365), ensuring the systems are fully utilized to meet customer and business needs. Troubleshoot issues and work with IT to resolve technical challenges.Customer Data ManagementEnsure data quality and integrity by implementing best practices for customer data collection, segmentation, and enrichment. Maintain a customer database that allows for targeted, personalized marketing and communication strategies.Campaign Planning and ExecutionLead the creation and execution of CRM campaigns, including email, SMS, loyalty programs, and push notifications, ensuring they are aligned with business objectives and customer preferences.Performance Monitoring and ReportingTrack the effectiveness of CRM campaigns through key performance indicators (KPIs), such as customer retention rates, engagement levels, and ROI. Provide regular reports to senior leadership on campaign results and customer insights.Collaboration Across FunctionsWork closely with marketing, digital, sales, and customer service teams to ensure CRM strategies are integrated across all touchpoints and deliver a consistent and exceptional customer experience.Continuous ImprovementStay up to date with industry best practices, CRM trends, and technological advancements. Recommend improvements to Clients CRM strategies, tools, and processes based on market research and customer feedback. Qualification Any Graduation
Posted 2 days ago
13.0 - 18.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Skill required: NA - Solution Architecture Designation: Solution Enablement Manager Qualifications: BCom/BCA/Bachelor of Arts Years of Experience: 13 to 18 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture Operations Solution Innovation is responsible for solution configuration of client requirements and integration with sales to promote growth. We ensure a simplified solutioning process to reduce solution turnaround time, industrialize our ability to respond to RFPs and support sales opportunities.As a Marketing/E-commerce Operations Solution Architect, you will play a pivotal role in designing, implementing, and optimizing digital marketing and e-commerce solutions. Your primary focus will be on integrating marketing technology, CRM systems, and e-commerce platforms to create seamless customer experiences. You will collaborate with cross-functional teams to ensure alignment between business goals, technology infrastructure, and operational efficiency.Design, implement and direct a solution architecture to address specific problems and requirements, usually through the application of technical, business process and/or industry knowledge. What are we looking for Brand MarketingDigital Marketing AnalyticsDigital Marketing CampaignsDigital MarketingWritten and verbal communicationWe are seeking a highly skilled and experienced professional with a strong background in marketing automation, CRM, e-commerce platforms, and digital transformation. The ideal candidate should have a deep understanding of marketing and e-commerce workflows, technical integrations, and data analytics. A proactive problem solver with excellent communication and leadership skills will thrive in this roleeCommerce StrategyCloud platforms such as AWS, Azure, or Google Cloud.CRM Knowledge Adobe, SFMCMarketing technology stack including CDPs (Customer Data Platforms)Market benchmarkingCosting mechanism Roles and Responsibilities: Bridge between sales, client and delivery teamsPrepare the solution end to endRun Solution reviews and approvalsCosting and market analysisWays to optimize the solution and pyramidImplementing required technology Stake holder management Qualification BCom,BCA,Bachelor of Arts
Posted 2 days ago
5.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Medical Affairs Designation: Digital Content Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designIn Medical Affairs, you will have to design, develop and deliver business solutions related to the medical affairs group of pharmaceutical companies, including thought leadership development, medical publications, education and information, medical grants, advisory boards and advocacy, regulatory review and approval of pharmaceutical drugs and perform publishing and quality control tasks on submission components. What are we looking for . Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
0.0 - 1.0 years
1 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Adobe Campaign Classic Designation: Campaign Management New Associate Qualifications: Any Graduation Years of Experience: 0 - 1 Year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will be working on Adobe Campaign Classic which is a tool where you will use customer data to create, coordinate, and deliver dynamic campaigns that customers actually want - through email, mobile, offline channels, and more. What are we looking for Salesforce Marketing CloudIn this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsSalesforce Marketing Cloud Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
5.0 - 8.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Creative Design Designation: Media & Graphics Design Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Creative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
7.0 - 11.0 years
5 - 9 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Digital Project Management Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOverseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm. What are we looking for Understanding client requirements for multichannel Campaign/content and cascading tasks to content authors/art workers etc. Execute Projects in line with project management principles of Communication, Stakeholder management, Risk & Issue Management etc. Ensure Process, Metrics & Reporting compliance for every Campaign throughout the various stages of campaign journey & deliveryEnsuring Standards and Data Privacy Compliance for every ProjectMaintain high quality standards for the campaign delivery and ensure timelines are met with Quality Roles and Responsibilities: Will be responsible for demand management and scope managementCompliance and regulatory requirements adherenceCo-ordinate with various stakeholders for multiple projects simultaneouslyTimely & appropriate communication to all stakeholders. Provide support to the onshore teamConstantly update campaign status to stakeholders and red flag if there are any issuesProactively create mitigation and action plans to resolve risks, issues and align them with stakeholders. Create, maintain and communicate project plans, revise them as appropriate to meet changing needs and requirements of the Marketing teamManage status meetings, updates. Share Minutes of Meeting promptlyLead Business discussions and manage client expectations on the project and is able to negotiate/align on plansFollow ups with Marketing Manager for the required feedback/approvalsSuggest improvement ideas to current processes based on developed expertiseParticipate in team initiatives and actively contribute to team successExcellent Communication SkillsManaging and triaging tickets to relevant teams as per agreed timelinesExperience with digital marketing background, project management skills and exposure in managing international clients preferredShould have experience on working on Work orchestration platforms like JIRA, Workfront, D365 etcUnderstands the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media platform, eCommerce, SEO, mobile marketingExperience on campaign and content management platforms will be added advantageAny certification in Project Management skills will also be an added advantageHighly organized, detail oriented, and results focused. Should be proactiveMust have an ability to effectively handle tight deadlines and multiple projectsManaging client expectations with regards to quality and timelinesWorking with different teams to get the project completed by meeting the required quality standardsExperience in handling Microsoft Office production (Excel, PowerPoint, Word, Project)Quick learner and ability to highlight risks and issuesAbility to honor commitments and deadlines on assigned tasks Ability to prioritize tasks and complete assignments Qualification Any Graduation
Posted 2 days ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Marketing Transformation | Content Management Consultant Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Content managementtools such as Adobe Experience Manager (AEM), Sitecore | Level: Consultant | Location: Mumbai, Bangalore, Gurgaon, Hyderabad, Pune | Years of Exp: 5+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build, and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within on Accentures Strategy & Consulting Global Network Song practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Gather business requirements, designing process & solution for implementation of Adobe Experience Manager (AEM), DAM and other content platform. Conduct content platform technology vendor assessment and developing use cases and develop business case. Translate business requirements into Adobe Experience Manager (AEM)/content platform functional specifications and process flows. Work as a BA, PO or functional consultant as part of the CMS/DAM implementation Collaborating with various client and Accenture business and technology stakeholders in implementing AEM/content platform solution and assisting in change management and adoption of the new tool/process. Conducting business process analysis to understand existing workflows and systems, documenting current processes and systems - use the specification to create requirements for new processes, develop use cases, and manage requirement changes. Bring your best skills forward to excel at the role: Collecting and sharing best practices on solution positioning and delivery for clients Lead content management process and technology assessment, KPI and its definition, solution and vendor assessment for different technologies including Adobe. Aside from client delivery, the selected candidate will also drive business development efforts and thought leadership in the content management and digital marketing space. Read about us. Blogs Qualification Your experience counts! 5+ years of experience gathering and documenting requirements and creating and maintaining functional specifications. 2+ year of implementing web content management and/or eCommerce applications. Proficient understanding of all AEM OOTB components and features like DAM, workflows, personalization, sites, how to overlay components for customizations, integrations with Adobe Analytics, Adobe Target, and Commerce solutions like Hybris Commerce, Magento, AEP Proficient understanding and working experience of creating and maintaining functional specifications for new AEM templates, AEM components including authoring widgets, custom widgets, and workflow customization/creation. Proficient understanding of cross-browser compatibility needs Working experience with JIRA, Confluence, or similar tools Working experience with Agile methodology and Scrum practices, writing user stories Identifying marketing process improvement opportunities. Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team.
Posted 2 days ago
5.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Marketing Operations Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIA version of end to end marketing optimization, from planning and budgeting, through marketing content management, to global marketing execution and analysis. It is the conceptual framework that defines all processes supporting marketing strategy and tactics. What are we looking for Customer Insight & Marketing Analytics Marketing Insights Adaptable and flexible Ability to work well in a team Agility for quick learning Commitment to quality Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day-to-day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Qualification Any Graduation
Posted 2 days ago
3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Creative Design Designation: Media & Graphics Design Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Create and adapt graphic elements for digital editorial content, enhancing the visual quality of publications while providing art direction to identify graphic solutions supporting digital editorial content such as long-form articles and story maps. What are we looking for Create and adapt graphic elements for digital editorial content, enhancing the visual quality of publications while providing art direction to identify graphic solutions supporting digital editorial content such as long-form articles and story maps.Designing and developing graphic layouts for articles and editorial content.Adapting images and illustrations in line with editorial and branding guidelines.Collaborating with the editorial team to ensure visual elements support key messages in articles.Managing graphic workflows and optimizing files for the web.3+ years of experience as a Graphic Designer.Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).Ability to work independently and meet tight deadlines.Awareness of design trends in the digital editorial industry. Roles and Responsibilities: Create and adapt graphic elements for digital editorial content, enhancing the visual quality of publications while providing art direction to identify graphic solutions supporting digital editorial content such as long-form articles and story maps.Designing and developing graphic layouts for articles and editorial content.Adapting images and illustrations in line with editorial and branding guidelines.Collaborating with the editorial team to ensure visual elements support key messages in articles.Managing graphic workflows and optimizing files for the web.3+ years of experience as a Graphic Designer.Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).Ability to work independently and meet tight deadlines.Awareness of design trends in the digital editorial industry. Qualification Any Graduation
Posted 2 days ago
7.0 - 11.0 years
9 - 13 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Analytics & Reporting Designation: Analytics and Modeling Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designEncompasses a set of technologies that enable the process of collecting & analyzing user behavioral activities with different marketing touch points, to reach on a web site or a mobile app with the ultimate aim of enhancing the targeted business goals. It comprises the processes and technologies that enable marketers to evaluate the success of their marketing initiatives, by measuring performance. What are we looking for Analysis and ReportingDashboard ReportingData ReportingFinancial Management ReportingMarketing Analytics and Reporting Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
0.0 - 1.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. What are we looking for Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a pluse.g., over 18 years of ageshift timings/requirements to work weekends and holidays Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Qualification Any Graduation
Posted 2 days ago
0.0 - 1.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on societyYou will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Activeparticipation in Accentures well-being support program, designed specifically for the Trust & Safetycommunity, provides valuable skills to promote individual and collective well-being What are we looking for As an Agent, you are responsible to Review content- user profiles, videos, texts, images etc Investigate and apply client policies Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety team Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Basic internet research skills Excellent comprehension, communication (verbal, written), and English skills, required to interpret content. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
5.0 - 8.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Creative Design Designation: Media & Graphics Design Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Media / Graphics Designer produces complex assets used in the development of digital interfaces based on graphics standards, user experience and best practices to generate web content (e.g. images, video, banners, animations, etc.). Level 10 is the senior level for this role. This position requires 6 years of experience in web design.Role requires Digital Marketing Ads & Promotion creation/designCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for Problem-solving skillsManaging WorkDefines clear, reasonable project goals for team members.Ensures alignment of scope and objectives to stakeholder expectations.Assists in design of surveys, preparation and conduct of interviews, and planning and facilitation of focus groupsProactively shares leading ideas and relevant research with clients in support of their business modelCommunicating EffectivelyManages the expectations of the audience by outlining the agenda and expectations clearlyCreates communication plans for the team in order to develop the desired objective in a clear and a concise messageBuilds credibility through sharing knowledge, insights and expertiseRespects and values other perspectives who have different styles and cultural backgroundsCreating Business ValueDevelops working relationships with peers, team members and other stakeholders to develop better solutionsSuggests innovative and more effective ways to address issues and challenges and accomplish team tasks to overcome obstacleApplies learnings and best practices from previous projects/processes for efficiencies in existing methods and processesApplies prior experiences to analyze an issue and applies best practices Applies prior experiences to analyze an issue and applies best practices to solve themSeeks to maximize revenues and minimize costs on projectsBuilding & Maintaining RelationSeeks opportunities to increase the flow of information between self and stakeholdersPeople ManagementMaintains positive and professional work relationships with others in the team, create a team work environment and support others on their assignmentsEnables team members to create clear goals and helps them prioritize tasksSets expectations on goals to ensure individuals target high performance outcomesUnderstands learning styles for improving knowledge and skills in self and othersRegularly monitors and tracks performance against targetsProvides support to team members in areas of expertiseIs able to control emotions in a difficult situationIs open-minded and demonstrates flexibility and optimism in adapting to change Roles and Responsibilities: Communicates and enforces best practices related to workflow and tools.Suggests improvements to digital production workflow and planning process.Produces quality art files for advertising, and communication materials, which meet the technical and conceptual needs of the client. Manages the user interface (UI) design, including the visual effort.Develops and champions the visual design philosophy.Provides creative direction, creating templates/styles for client brands that junior teammates follow.Creates accurate time estimations of design tasks.Delegates and oversees graphic development by Media/Graphics Analyst or Senior Analyst and/or contractors, as needed.Supports Creative Lead in the creation of a visual design strategy.Executes and/or supervises the design and production of graphics for information visualization, learning activities and other areas as required.Performs Quality Assurance on its own and teammates graphic deliverables.Creates original design ideas and layouts from created comps sent by the client or made for Creative Lead.Assembles static and animated banners for online advertising.Works with the Creative Leads to ensure that the design meets the visual consistency goals as defined in the requirements across campaigns.Mentors of internal and product teams on visual design approach.Interprets sponsor s graphic requirements to maximize creativity and productivity; offer graphic solutions that support the project requirements or constraints.Creates a Visual Approach document as requested by a supervisor, including graphic proposals, animations and prototypes.Oversees and assists in issue resolution by utilizing all support resources available. Qualification Any Graduation
Posted 2 days ago
3.0 - 5.0 years
5 - 9 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Account Management Designation: Digital Mktg Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designIn this role, you will be expected to implement client account plans through relationship development, paid media, programmatic and opportunity pursuits that builds deeper client relationships. This includes monitoring existing services to identify opportunities that provide additional and innovative value to the client. What are we looking for Understand business requirements and role of digital portfolio in the sameAssure the systems operate well and user experience is satisfiedEnd to end product ownership of application input & output performance Accountable for the stability of Customer and O2C transactional effectiveness Accommodate expansion of application with new customers, customer offers, and promotionsMonitor and work with key stakeholders to drive usage of the digital product as intendedProvide data analytics and insights emerging from the application to drive decision making and interventionsWork with users to develop and maintain prioritised back-log of user stories for the assigned digital productsWork with relevant stakeholders - Product Owners, I&E etc. to deploy agreed user stories in the form of product featuresEnsure optimum functioning of digital product through appropriate escalation and resolution through I&E/assigned technical resourcesConduct regular data quality to ensure accurate representation and decision makingUnderstand Client guidelines(IT&S, Digital security), financial frameworks and processes to recommend the right approach for delivering the required solution Skills: Understanding of Agile work practices, Analytics, Change implementation planning and management, Continuous ImprovementCompetencies:Digital Fluency - MasteryDelivers an effortless customer experience - MasteryAnalytical thinking - Skilful Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
7.0 - 11.0 years
13 - 17 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Account Management Designation: Brand & Comm Strategy Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The purpose of this role is to oversee the overall brand strategy and communication effortsThe role involves leading the development and execution of brand positioning, messaging, and external/internal communication initiativesmanaging a companys brand narrative and communication strategy. Their responsibilities span from brand development and strategic communication planning to media relations, content oversight, stakeholder management, and measurement. This role requires a deep understanding of brand positioning, messaging, and the ability to advise senior leadership on how best to communicate with both internal and external audiences.Role requires Brand and Comms ManagerMinimum 10 years of experience in in brand management, communications, public relations, or related fields.Experience in creating and executing communication strategies (both internal and external) that drive brand awareness, engagement, and loyalty.Familiarity with digital marketing strategies and tools including social media strategiesExperience in managing or guiding cross-functional teams (e.g., marketing, sales, HR, creative teams) to execute branding and communication campaigns.In this role, you will be expected to implement client account plans through relationship development, paid media, programmatic and opportunity pursuits that builds deeper client relationships. This includes monitoring existing services to identify opportunities that provide additional and innovative value to the client. What are we looking for Problem-solving skillsProven track record in managing brand positioning and brand identity developmentStrong product management knowledgeDemonstrated ability to provide strategic counsel to senior management or leadership teams regarding brand direction, messaging, and communication challengesProficiency in digital marketing, social media, and analytics tools.Ability to use market research and consumer insights to inform brand and communication strategies.Proactive; able to anticipate needs; forward thinkingHighly collaborative; able to work well within multidisciplinary teams Roles and Responsibilities: Assist in defining and refining brand identity, articulating the brands mission, values, and vision to ensure alignment across all communication platformsOversee the consistency of messaging, tone, and visual identity across all touchpoints (e.g., marketing materials, website, social media, and internal communications).Offer expert advice on branding and communication strategies that align with corporate goals and help navigate challenges.Provide guidance and training to internal teams on brand standards, communication practices, and messaging.Analyze and report on brand performance and positioning in the market, ensuring it meets business objectives and resonates with target audiences.Design comprehensive communication strategies that support business objectives, aligning both internal and external communications.Provide counsel on the most effective ways to communicate key messages to various stakeholders, including employees, customers, media, and investors.Track and analyze media mentions and brand sentiment to assess how the brand is being perceived.Work closely with HR and other departments to ensure that employees are informed and aligned with the brands vision, goals, and culture.Help create internal newsletters, intranet updates, and other communication materials that keep employees engaged and informed.Support executives in crafting messages that reflect the companys vision and communicate effectively with internal teams.A Brand and Communications Advisor is a key figure in shaping and managing a companys brand narrative and communication strategy. Their responsibilities span from brand development and strategic communication planning to media relations, content oversight, stakeholder management, and measurement. This role requires a deep understanding of brand positioning, messaging, and the ability to advise senior leadership on how best to communicate with both internal and external audiences.Assist in defining and refining brand identity, articulating the brands mission, values, and vision to ensure alignment across all communication platformsOversee the consistency of messaging, tone, and visual identity across all touchpoints (e.g., marketing materials, website, social media, and internal communications).Offer expert advice on branding and communication strategies that align with corporate goals and help navigate challenges.Provide guidance and training to internal teams on brand standards, communication practices, and messaging.Analyze and report on brand performance and positioning in the market, ensuring it meets business objective Qualification Any Graduation
Posted 2 days ago
3.0 - 8.0 years
3 - 7 Lacs
Mumbai
Work from Office
Job Title - Amazon Connect + Level 7 (Manager) + Entity (S&C GN) Management Level: 7-Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must-have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: Basic knowledge of SEO principles, including keyword research and optimization Knowledge of digital ad platforms like Google Ads, Meta Ads, or LinkedIn Ads Familiarity with social media analytics tools to gauge campaign performance Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. We are seeking a Content Specialist to create high-quality, engaging, and SEO-optimized content across various channels, including blogs, social media, and marketing materials. This role involves editing, research, and content optimization to ensure clarity, accuracy, and brand consistency. You will collaborate with cross-functional teams, analyze content performance, and manage multiple projects while adhering to brand and compliance standards. Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Content Creation: Develop high-quality, engaging, and SEO-optimized content for various channels, including websites, blogs, whitepapers, social media, email campaigns, and more Create thought leadership articles, case studies, and product-centric content that aligns with brand goals Create brochures and point of sales materials Editing and Proofreading: Edit and proofread content to ensure grammatical accuracy, clarity, and consistency with brand tone and style Review and refine user-facing content to meet high-quality standards and eliminate errors Research and Analysis: Perform thorough research on industry trends, topics, and competitors to deliver credible and relevant content Analyze content performance metrics to iterate and improve strategies for better engagement Collaboration: Work closely with marketing, design, and product teams to ensure alignment between content and overall campaign goals Partner with designers to create visually appealing and content-rich assets, such as infographics and presentations Content Optimization: Optimize web content for search engines (SEO) using targeted keywords, metadata, and link-building strategies Adapt and repurpose content for different formats and platforms to maximize reach and impact Project Management: Manage multiple content projects simultaneously, ensuring timely delivery while maintaining quality Stay flexible and efficient in a fast-paced, deadline-driven environment Compliance and Documentation: Ensure all content complies with legal and brand standards, including accessibility and regulatory requirements Maintain organized project files, style guides, and documentation for easy handoff and collaboration Bring your best skills forward to excel at the role: Content Writing & Editing SEO & Digital Marketing Research & Analytics Project Management & Collaboration Technical Proficiency (CMS, Analytics, Design Tools) Read about us. Blogs Your experience counts! Postgraduate or Graduate in Marketing/Advertising or BMM or Other Graduate Mass Media Degree Candidate with at least 3+ years of hands-on experience with content creation Must have skills: Content creation (including static & video assets) Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: Minimum 10 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute
Posted 2 days ago
3.0 - 5.0 years
7 - 12 Lacs
Mumbai
Work from Office
Job Title - GN -SONG - MT - Digital Marketing- SEO/CRM - Consultant Management Level :11 Management Analyst Location:Bangalore/ Gurgaon/Mumbai Must have skills:Technical & On-Page SEO Optimization, CRM Software Proficiency Good to have skills:Data & Analytics, marketing automation Job Summary : We are looking for an SEO & CRM Analyst to drive search engine optimization and customer relationship management initiatives. The ideal candidate will be responsible for keyword research, content optimization, technical SEO improvements, and performance tracking to enhance organic search visibility. Additionally, they will oversee CRM database management, customer segmentation, marketing automation, and lead nurturing strategies to improve engagement and retention. This role requires proficiency in SEO tools (Google Search Console, Ahrefs, SEMrush) and CRM platforms (HubSpot, Zoho, Salesforce), along with strong analytical skills and a strategic mindset. The consultant will work closely with marketing, content, and sales teams to align SEO and CRM strategies with business goals, ensuring a data-driven approach to customer acquisition and retention Roles & Responsibilities: SEO Strategy & Execution Develop and implement SEO best practices, including technical, on-page, and off-page optimization to enhance organic search rankings and website traffic. CRM Management & Customer Engagement Oversee lead segmentation, customer lifecycle management, and personalized marketing automation to improve customer retention and experience. Data Analytics & Performance Tracking Analyze SEO metrics (rankings, traffic, CTR) and CRM data (customer interactions, conversions, engagement) using tools like Google Analytics (GA4), Search Console, and CRM dashboards. Keyword Research & Content Optimization Conduct keyword research, metadata optimization, and content strategy development to align with search intent and improve visibility. Marketing Automation & Lead Nurturing Implement email campaigns, drip sequences, and AI-driven CRM workflows to enhance customer engagement and sales funnel effectiveness. Cross-Functional Collaboration Work closely with marketing, sales, and content teams to integrate SEO and CRM strategies for a unified customer acquisition and retention approach. Trend Monitoring & Compliance Stay updated with Google algorithm updates, evolving SEO trends, GDPR/CCPA regulations, and industry best practices to ensure continued business growth and compliance Professional & Technical Skills: - SEO & CRM Software Proficiency Hands-on experience with Google Search Console, Ahrefs, SEMrush, Moz for SEO and Salesforce, HubSpot, Zoho CRM for customer relationship management. Additional Information: - The ideal candidate is a data-driven SEO & CRM expert with 3 years of experience in technical SEO, content strategy, marketing automation, and customer relationship management, possessing strong analytical skills, hands-on expertise in SEO tools (GA4, SEMrush, Ahrefs) and CRM platforms (Salesforce, HubSpot, Zoho), and the ability to drive organic growth, lead nurturing, and customer engagement strategies. About Our Company | AccentureQualification Experience:3+ years of experience Educational Qualification: Any Degree
Posted 2 days ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Quality Management Designation: Digital Content Management Analyst Qualifications: Any Graduation/Bachelors of Information Technology Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Quality Assurance Analyst is a professional with a strong background in a technology field, such as Computer Science, Web Development or Design (for creative QA), and is responsible for certifying that all project deliverables meet quality goals. Level 11 is the intermediate level for this position. 2+ years of experience in the field are required.Quality Assurance (QA) Ensures that development processes are followed. Looks for improvement opportunities. Quality Control (QC) Creation of test plans and test cases to verify and validate project requirements. Integrated testing across browsers and environments (development, testing and production). Estimation and scheduling of testing efforts. Creation of automated reusable testing assets that meets industry standards. Act of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for At least 2 years of proven experience working with software developers and project teams.At least 2 years of proven experience writing and executing test scripts.Experience running manual and automated tests.Experience analyzing business requirements and performing different types of testing:stress, performance, functional, end-to-end testing.Experience testing in different environments including web, mobile and responsive sites.Experience writing bug reports and providing objective feedback to software developers. Experience designing tests to identify and mitigate risks.Ability to work on multiple projects at the same time.Ability to communicate findings to technical and non-technical colleagues.Provide knowledge transfer and liaising with project teams in other parts of the world.Regression TestingInternal Audit Quality AssuranceContent AuditingQuality Assurance (QA)Ability to handle disputesCommitment to qualityAbility to work well in a teamAgility for quick learningDetail orientationSix SigmaKnowledge of automation testing tools.Specialization in Quality Services (Six Sigma, IEEE, ISO, CMMI, ISTQB, CSQE).Advanced computer skills. Experience creating test plans and test cases. Experience performing different types of testing required for specific QA Rounds. Provides accurate status of assignments. Gathers team metrics. Reports issues and instructions to reproduce them accurately and on time. Knowledge of Accenture working processes and software life cycles. Certifications: ISTQB Expert Level - ISTQB; ISTQB Agile Tester Extension - ISTQB Roles and Responsibilities: Intermediate oversight of the testing standards, guidelines, and testing methodology as specified in the testing approach. Participate, document and obtain approval for Test Strategy and Approach, including objectives, overall phasing and testing methodology and standards. Ownership of overall product quality and testing resources. Ensure highest level of quality performed by test team remains strong. Set and agree test tool strategy. Establish testing tools and standards. Review the development process to ensure that defect tracking (identification, fixing, re-testing and migration of defects) is properly addressed. If not, define the defect tracking process and incorporate it into the overall development process. Meet time estimates and schedules for testing efforts. Collaborate on Test Plans creation and entry/exit criteria. Communicate effectively with customers and vendors if needed. Coordinate and execute regression testing, test automation, performance testing, functionality and usability testing Follow bug reporting and tracking process Qualification Any Graduation,Bachelors of Information Technology
Posted 2 days ago
0.0 - 1.0 years
3 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Hyper Text Markup Language (HTML) Designation: Web Developer New Associate Qualifications: Any Graduation Years of Experience: 0 - 1 Year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will be responsible for working primarily on HTML (Hypertext Markup Language) which is a set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages. What are we looking for HTML DeveloperWeb and Email Development Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
5.0 - 8.0 years
11 - 15 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Campaign Strategy Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAs an Insights analyst you will play a pivotal role in driving data-driven marketing strategies. You will be responsible for analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams and deriving key insights from data and create a coherent story to answer business questions.Process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for Experiencein CRM, Digital campaign and content analysis, insights & reportingWorking knowledge of SQL, Tableau, Power BI, Qliksense, Python or RGood knowledge of excelExperience in marketing analytics, data analysis, or a similar role.Strong problem-solving skills and attention to detail.Good communication skills with ability to manage client-facing responsibilitiesAbility to work with and lead large globally networked and virtual teamsAbility to wrangle data to generate meaningful insights to answer key business questionsAbility and experience in storytelling with data and create a coherent story to answer business questionsStrong experience on storytelling using PowerPointAn understanding of Marketing KPIsCertification in Adobe/Google Analytics or data visualization toolsUnderstanding of technologies & principles required for implementation of AB Test Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsAnalyze marketing data from various sources to identify key insights and trends. Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, customer segmentation and data-driven business decisionsCreate and maintain regular reports and dashboards to track marketing KPIs and communicate performance to stakeholders.Monitor industry trends and competitor performance to identify opportunities in existing projects to cross-sell and expand delivery scopeUse data visualization tools to present insights in a clear and concise manner to both technical and non-technical stakeholders.Liaise with onshore and in-market analytics leads for project plan executionAnalyze trends in data to arrive at conclusions and ability to perform deep-dive analyses to study root cause for such trends Qualification Any Graduation
Posted 2 days ago
8.0 - 12.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Title - Solution Architecture_Digital Commerce & Digital Marketing + Manager + Global Song Management Level :07 - Manager Location:Bangalore Must have skills: Analytics Good to have skills: Understanding of various tools/technology platforms that are used in Digital Marketing/Digital Commerce Job Summary : The Marketing & Digital Commerce Value Architect focuses on building business cases that Identify the value proposition that we as ACN can deliver to a current client/prospect using our Marketing & Dig. Comm. offering and the levers/services that we can deliver them through. Roles & Responsibilities: Responsible for building a quantified value proposition outlining the expected benefits that we can drive for a client (i.e. Revenue Increase, Cost Reductions, Brand Equity increase etc..) given the client maturity, performance of peers in the industry and industry specific trends Responsible for driving pursuit team/ deal team/client buy in into the value proposition and subsequent inclusion into the client response decks/evolution into outcome-based deals Responsible for managing a 4-member team of value architects and help them deliver innovative business cases/ensure client buy-in Responsible for working with the pursuit team to assess the marketing & dig. Commerce operations maturity of a client (w.r.t. 12-15 key marketing metrics such as Churn Rate, Sales Conversion Rate etc..) through client inputs & secondary research Responsible for upkeep & refinement of industry benchmarks against the 12-15 marketing/dig. comm. metrics to help assess the maturity of prospects & identify improvements that we can help drive Responsible for working with SMEs to refine the value proposition based on ACN experience of having driven it across clients with similar maturity within the same industry Responsible for innovating on the approach/process to build value propositions to clients Professional & Technical Skills: Total 8-12 years of experience in Digital Marketing/Digital Commerce, with understanding of typical business problems that functions like marketing or dig. commerce face within client organizations & typically resolution approaches Understanding of various tools/technology platforms that are used in Digital Marketing/Digital Commerce and prior hands-on experience in working with some of them/ability to help clients identify how to derive more benefits as opposed to their current usage Understanding of industry specific challenges and ability to customize approaches/value proposition in accordance with them Prior experience in building business value cases/proposals to highlight the Business Outcome improvements that can be driven Quantitative skillsets Working knowledge of Excel/Power Point is a must MBA or equivalent from a reputable school / program is highly desirable Proposal building experience/Sales experience in Marketing Operations/Digital Commerce Operations and/or analytics is highly desirable Additional Information: - The ideal candidate should possess a strong background on building business cases that identify value proposition to deliver to clients using Marketing & Digital Commerce - This position is based at our Bengaluru office. About Our Company | AccentureQualification Experience: Total 8-12 years of experience Educational Qualification: MBA or equivalent from a reputable school / program is highly desirable
Posted 2 days ago
1.0 - 3.0 years
2 - 6 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a meticulous and detail-oriented Ad Trafficker to join our team. In this role, you will be responsible for trafficking, monitoring, and optimizing digital ad campaigns across various platforms. You will work closely with the advertising, creative, and technical teams to ensure the seamless execution of digital ads, ensuring they are delivered on time, error-free, and meet campaign objectivesKey Responsibilities:oAd Campaign Setup:Trafficking digital ads across multiple platforms/productss (display, video, social, programmatic, etc.) by ensuring proper creative formats, sizes, and targeting are adhered to. oQuality Assurance:Review and ensure all creative assets meet technical specifications and are free from errors. Resolve any discrepancies before the ads go live. oCampaign Monitoring:Monitor ad campaigns and traffic, ensuring optimal delivery and performance. Troubleshoot any issues related to ad delivery, discrepancies, or technical difficulties. oOptimization:Analyze campaign performance and collaborate with internal teams to adjust for better targeting, delivery, and conversion ratesoReporting:Provide daily, weekly, and monthly reports on campaign performance, tracking key metrics such as impressions, clicks, and conversions etc. oClient Communication:Work with the client services team to ensure that ad requirements and campaign goals are clearly understood and met. oStay Updated:Keep up to date with industry trends, new technologies, and best practices in ad trafficking and digital advertising. What are we looking for Qualifications & Skills: oBachelors degree in marketing, Communications, Business, or a related field (or equivalent experience).oProven experience in digital advertising and ad trafficking (preferably 1-2 years). oFamiliarity with advertising platforms (GAM, Magnite, or any third-party Ad server.) and ad-serving technologies. oStrong understanding of ad formats, targeting, and tracking methodologies. oExcellent attention to detail and organizational skills. oStrong communication skills to interact with both technical and non-technical stakeholders. oAbility to troubleshoot and resolve technical issues quickly. oKnowledge of analytics tools is a plus. oAbility to work under tight deadlines and handle multiple tasks simultaneously.Preferred Skills: Experience in Video, Audio, Mobile Advertising, or Digital Advertising.Knowledge in Microsoft Excel is must.Excellent written and verbal communication skills for internal and client-facing interactions. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsWorking with dynamic team.Work from office or Hybrid depending on project requirementsThe role involves a night shift to align with US client with 5-day working schedule with 2 days off each week. Qualification Any Graduation
Posted 2 days ago
8.0 - 13.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Job Title - GN - SONG - Service - Japan Bilingual - Senior Manager Management Level :06 - Senior Manager Location:Delhi, Gurgaon, Mumbai, Bangalore Must have skills:JLPT N2 qualified or better Job Summary As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles & ResponsibilitiesManage customer journeys across the lifecycle:Leverage the comprehensive suite of analytics, consulting and technology solutions that Accenture offers to create relevant customer experiences across the customer lifecycle, drive business performance, identify cost optimization opportunities through people, process or technology interventions. Manage solution design & execution:Lead process and technology assessment, KPI and definition, solution and vendor assessment for different technologies Monitor trends and analyze data to optimize solutions:Identify continuous process improvement opportunities Develop business case for designed strategies Project Management:Mobilize and organize teams across multiple stakeholders (client and internal) and projects Professional & Technical Skills: Ability to conduct research to unearth facts and generate actionable insights/ ability to translate findings into actionable insights Bring your strong analytical skills to analyze large volumes of data and combine them with macroeconomic factors and competitive benchmarking to cull out insights relevant to stakeholder teams Gather business requirements, design process & solution implementation:Collaborate with various client and Accenture business and technology stakeholders in implementing solutions and assisting in change management and adoption of the new tool/process Communication and Presentation Skills to share the perfect pitch with key stakeholders Client handling skills to develop, manage and deepen relationships with key stakeholders Additional InformationMaster of Business Administration / Post Graduate Diploma in Management 8+ years of relevant experience in managing full spectrum of sales, marketing & service programs execution, from strategy definition to technical delivery, with deep functional, industry and client facing experience Language Requirement o JLPT N2 qualified or better o Will be able to hold business conversations with Japanese leadership and clients o Will be able to generate deliverables in Japanese Exposure to analytical and data visualization tools Hands on experience with at least one of the front-office or back-office market leading platform tools such as Salesforce, Adobe campaign, Marketo, Adobe Experience Cloud, Genesys, Amazon Connect, Microsoft Dynamics etc. Managing small / mid-sized teams and working with middle to senior management levels within existing organization / client organizations About Our Company | AccentureQualification Experience:Minimum 10 year(s) of experience is required Educational Qualification:Master of Business Administration / Post Graduate Diploma in Management
Posted 2 days ago
5.0 - 8.0 years
10 - 14 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Marketing Research Analysis Designation: Marketing Engagement Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The B2B Marketing Concepts Analyst will support Clients business-to-business marketing efforts by analyzing market trends, customer insights, and competitive landscapes to identify innovative marketing concepts. This role will focus on delivering actionable insights and strategies that drive Clients B2B growth and enhance customer relationships.Role requires Digital Marketing Ads & Promotion creation/designIn this role, you will be expected to leverage marketing research analytics to use a set of processes to link the producers, customers, and end users to the marketer through information, which will be used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing as a process. What are we looking for oProficiency in data analysis tools (e.g., Excel, Tableau, or Power BI).oExperience with CRM platforms and marketing automation tools.oStrong research and analytical capabilities.oStrategic thinker with an analytical mindset.oExcellent problem-solving skills and attention to detail.oStrong communication and presentation skills.oAbility to work independently and collaboratively across teams.oAdaptability to dynamic business environments.oExperience in the energy sector or a global organization is a plus.Education:oBachelors degree in Marketing, Business Analytics, Economics, or a related field. A masters degree is a plus. Roles and Responsibilities: Analyze market trends, customer needs, and competitor activities to identify new marketing opportunities for Clients B2B offerings.Develop data-driven recommendations for marketing strategies, product positioning, and customer engagement.Collaborate with product and sales teams to translate insights into effective marketing concepts and campaigns.Monitor the performance of B2B marketing initiatives and provide recommendations for optimization.Conduct qualitative and quantitative research to understand customer pain points and preferences.Prepare detailed reports and presentations for senior stakeholders, highlighting key findings and actionable insights.Stay updated on industry trends and best practices in B2B marketing. Qualification Any Graduation
Posted 2 days ago
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