Digital Client Servicing Executive

North Delhi (On-site)

About Interactive Bees:

Interactive Bees is a full-service creative and digital agency committed to crafting meaningful brand stories through strategy, design, content, and digital innovation. With a growing roster of reputed clients, we pride ourselves on delivering impactful and integrated marketing solutions.

Role Summary:

We are seeking a proactive and digitally-aware Client Servicing Executive with a strong grip on social media platforms, trends, and content strategy. The ideal candidate will have prior experience in a digital/creative agency, be confident in managing client relationships, and be able to drive the execution of digital campaigns – especially across social channels.

Key Responsibilities:

• Act as the day-to-day liaison between clients and internal teams (social media, design, content, strategy, Performance marketing & SEO ).
• Understand social media briefs and convert them into actionable plans and timelines.
• Manage and monitor the execution of social media calendars, campaigns, and assets.
• Ensure timely delivery of creatives, captions, reels, videos, and monthly plans to clients.
• Prepare and share performance reports, insights, and recommendations.
• Stay updated on social trends, formats (reels, carousels, stories), and platform changes (Instagram, Facebook, LinkedIn, X, YouTube).
• Lead client meetings, campaign reviews, and brainstorms with internal teams.
• Collaborate with the performance marketing team on paid social campaigns when required.
• Handle feedback and client expectations with clarity and professionalism

Requirements:

• 2–3 years of experience in client servicing at a digital or social media agency.
• Solid understanding of all major social media platforms – especially Meta (FB/Instagram), LinkedIn, X (Twitter), and YouTube.
• Familiarity with content formats, trends, influencers, hashtags, and campaign planning.
• Strong communication and presentation skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Google Docs, Sheets, Slides, and basic project tracking tools.

Bonus Points for:

• Hands-on experience with tools like Meta Business Suite, Hootsuite, Buffer, Later, or similar.
• Experience managing social campaigns for B2B and B2C clients.
• Experience with basic analytics or reporting tools (Meta Insights, LinkedIn analytics).