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6.0 - 10.0 years
0 Lacs
uttar pradesh, lakhimpur
On-site
As a Finance Compliance & Accounting professional at Jio Center in Lakhimpur, your role will involve the following responsibilities: - Responsible for overseeing finance and accounting activities at Jio Center - Managing administration and HR related aspects at Jio Center - Ensuring compliance with all statutory regulations - Handling asset management and monitoring audits at Jio Center - Resolving cash-related issues through Operation Center To excel in this role, you are required to have: - Graduation degree in any discipline, Post Graduation is preferred - 6 to 8 years of relevant experience Your skills and competencies should include: - Knowledge of core finance and accounting - Vendor management skills - Negotiation skills - Relationship management skills - Problem-solving skills - Detail orientation - Business partnering and service Please note that the location for this position is Lakhimpur.,
Posted 12 hours ago
0.0 years
0 Lacs
chennai, tamil nadu, india
On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What's in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI
Posted 3 days ago
0.0 years
0 Lacs
chennai, tamil nadu, india
On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What's in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI
Posted 3 days ago
0.0 years
0 Lacs
gurgaon, haryana, india
On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What's in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI
Posted 3 days ago
7.0 - 11.0 years
0 Lacs
maharashtra
On-site
You will be responsible for managing guest relationships in the West & South India region for A Travel Duet, India's premier luxury travel brand. Your role will involve liaising with clients and suppliers to coordinate travel requests, identifying new clients through networking, maintaining reports on market trends, building and nurturing relationships with existing clients, and representing the brand across all stakeholders. Additionally, you will be expected to ensure a zero-tolerance brand image, provide exceptional problem-solving skills, create delightful guest experiences, research new destinations and activities, manage databases, report on company performance, and lead and support your team. Qualifications required for this role include a graduate degree, preferably in a relevant field, experience in the luxury space, courses in luxury hospitality and travel (an advantage), extensive travel experience, a good understanding of geography and current world events, knowledge of finance and budgeting, proficiency in Excel and PowerPoint. If you believe you are a suitable candidate for this position, please send your CV along with the following details to careers@atravelduet.com: - Current Organization - Current CTC - Expected CTC - Serving notice period (Yes/No, mention Last Working Day if applicable) - Duration of the notice period - Willingness to commute to the office location (Yes/No),
Posted 4 days ago
0.0 - 3.0 years
0 Lacs
maharashtra
On-site
As a Media and Graphics Design New Associate at Accenture, you will be a part of the Marketing Operations team, which powers client business through the integration of insights, data, and technology. Your role will involve developing Static Banners and Interactive (Responsive/Dynamic) Banners in Adobe Suite, as well as solving technical questions for the team. Your work will contribute to activating and scaling the best brand experiences for clients, delivering breakthrough marketing-led growth across digital consumer touchpoints and channels. **Key Responsibilities:** - Develop Static Banners in Adobe Suite - Develop Interactive (Responsive/Dynamic) Banners in Adobe Suite - Solving technical questions for the team **Qualifications Required:** - Hyper Text Markup Language (HTML) - Cascading Style Sheets (CSS) - Problem-solving skills - Adaptable and flexible - Detail orientation - Agility for quick learning - Written and verbal communication In this role, you will be expected to solve routine problems with guidance from general guidelines. Your interactions will mainly be within your team and direct supervisor. You will receive detailed instructions for daily tasks and new assignments. Your decisions will impact your own work as an individual contributor within a team. Please note that this role may require you to work in rotational shifts. Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With over 699,000 employees serving clients in more than 120 countries, Accenture offers Strategy and Consulting, Technology and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. The company embraces the power of change to create value and shared success for clients, people, shareholders, partners, and communities. For more information, visit www.accenture.com.,
Posted 4 days ago
7.0 - 11.0 years
0 Lacs
maharashtra
On-site
As a Banking Operations Specialist at Accenture, your role involves transforming banking operations into an agile and resilient operating model. You will be part of the Corporate banking / Wholesale banking team, responsible for delivering superior service in processing trade finance transactions while mitigating associated risks. Your focus will be on developing and implementing core banking solutions for essential banking functions. **Key Responsibilities:** - Analyze and solve moderately complex problems - Create new solutions by adapting existing methods - Understand and align with team goals set by senior management - Interact with supervisors, peers, and clients - Provide guidance on determining methods and procedures - Manage small teams or work efforts - May require working in rotational shifts **Qualifications Required:** - BCom degree - 7 to 11 years of experience in Commercial Banking Operations - Strong skills in Delivery Management, Operations Management, Team Management, and Process Improvements - Knowledge of Banking and Financial Services - Ability to perform effectively under pressure with attention to detail Accenture is a global professional services company with expertise in digital, cloud, and security solutions. With a workforce of 699,000 professionals across 120 countries, we strive to deliver value and shared success for our clients, people, shareholders, and communities. Visit www.accenture.com for more information.,
Posted 5 days ago
9.0 - 13.0 years
0 Lacs
navi mumbai, maharashtra
On-site
Role Overview: As a Project Manager in the New Energy Stream, you will be responsible for proactively analyzing upcoming technologies, market trends, and business scenarios to develop comprehensive project plans. Your role will involve developing project scopes, objectives, and involving stakeholders to ensure technical feasibility. You will be accountable for monitoring project performance and ensuring timely delivery, tracking project performance to achieve short and long-term goals, managing changes in project scope, schedule, and cost, conducting project reviews, and providing detailed reports to top management. Additionally, you will create and maintain extensive project documentation, identify areas for process improvement, and coordinate with cross-functional teams, suppliers, partners, and vendors for project execution. Key Responsibilities: - Proactively analyze upcoming technologies, market trends, and business scenarios - Develop comprehensive project plans for the New Energy Stream - Develop project scopes, objectives, and involve stakeholders - Monitor project performance and ensure timely delivery - Track project performance to achieve short and long-term goals - Manage changes in project scope, schedule, and cost - Conduct project reviews and provide detailed reports to top management - Create and maintain extensive project documentation - Identify areas for process improvement and implement optimization in line with project requirements - Coordinate with cross-functional teams, suppliers, partners, and vendors for project execution Qualification Required: - Graduation/Post-graduation degree from a reputed university/college Additional Company Details: The company values communication and interpersonal skills, leadership skills, detail orientation, functional expertise, and people management skills, all of which are rated at the highest level of proficiency (4) for this role.,
Posted 5 days ago
0.0 years
0 Lacs
delhi, india
On-site
Company Overview Propkarmaa is a leading real estate company in India, dedicated to providing exceptional real estate solutions and services. Our mission is to revolutionize the real estate industry through innovative strategies and unparalleled customer service. We value integrity, excellence, and teamwork, fostering a collaborative culture that empowers our employees and customers alike. Role Responsibilities Develop and implement sales strategies to achieve company goals. Manage the sales team to ensure high performance and productivity. Identify new business opportunities and lead generation efforts. Build and maintain strong relationships with clients and stakeholders. Conduct market research to understand trends and customer needs. Prepare and present sales proposals to potential clients. Negotiate contracts and agreements with clients effectively. Monitor market conditions and competitor activities. Provide training and support to sales personnel. Utilize CRM tools to manage customer interactions and sales processes. Prepare regular sales reports and forecasts for management. Attend industry events to network and promote the company. Implement customer feedback systems to improve services. Maintain compliance with industry regulations and standards. Support marketing initiatives to enhance brand visibility. Qualifications Bachelor&aposs degree in Business Administration, Marketing, or a related field. Proven experience as a Sales Manager in real estate. Strong understanding of sales principles and customer service practices. Excellent leadership and team management skills. Strong analytical and problem-solving skills. Exceptional communication and negotiation abilities. Ability to build rapport with clients and colleagues. Proficient in CRM software and MS Office Suite. Strong organizational and time management skills. Ability to work under pressure and meet deadlines. In-depth knowledge of the real estate market in India. Willingness to travel as required for client meetings. Strong attention to detail and accuracy. Ability to adapt to a fast-paced and dynamic work environment. Fluency in English and local languages preferred. Availability to work onsite in India. Skills: sales reporting,communication skills,customer feedback systems,business development,customer service,sales proposals,adaptability,networking,team management,sales strategies,compliance with industry regulations,analytical skills,sales strategy development,fluency in english and local languages,crm tools,marketing initiatives,sales strategy,marketing support,real estate,data analysis,detail orientation,lead generation,crm software proficiency,negotiation,detail-oriented,communication,strategic planning,sales proposal preparation,team leadership,organizational skills,client relationship management,contract negotiation,market research,market analysis,sales forecasting,negotiation skills,crm software,time management,problem solving Show more Show less
Posted 5 days ago
0.0 years
0 Lacs
delhi, india
On-site
Company Overview Propkarmaa is a leading real estate company in India, dedicated to providing exceptional real estate solutions and services. Our mission is to revolutionize the real estate industry through innovative strategies and unparalleled customer service. We value integrity, excellence, and teamwork, fostering a collaborative culture that empowers our employees and customers alike. Role Responsibilities Develop and implement sales strategies to achieve company goals. Manage the sales team to ensure high performance and productivity. Identify new business opportunities and lead generation efforts. Build and maintain strong relationships with clients and stakeholders. Conduct market research to understand trends and customer needs. Prepare and present sales proposals to potential clients. Negotiate contracts and agreements with clients effectively. Monitor market conditions and competitor activities. Provide training and support to sales personnel. Utilize CRM tools to manage customer interactions and sales processes. Prepare regular sales reports and forecasts for management. Attend industry events to network and promote the company. Implement customer feedback systems to improve services. Maintain compliance with industry regulations and standards. Support marketing initiatives to enhance brand visibility. Qualifications Bachelor&aposs degree in Business Administration, Marketing, or a related field. Proven experience as a Sales Manager in real estate. Strong understanding of sales principles and customer service practices. Excellent leadership and team management skills. Strong analytical and problem-solving skills. Exceptional communication and negotiation abilities. Ability to build rapport with clients and colleagues. Proficient in CRM software and MS Office Suite. Strong organizational and time management skills. Ability to work under pressure and meet deadlines. In-depth knowledge of the real estate market in India. Willingness to travel as required for client meetings. Strong attention to detail and accuracy. Ability to adapt to a fast-paced and dynamic work environment. Fluency in English and local languages preferred. Availability to work onsite in India. Skills: sales reporting,communication skills,customer feedback systems,business development,customer service,sales proposals,adaptability,networking,team management,sales strategies,compliance with industry regulations,analytical skills,sales strategy development,fluency in english and local languages,crm tools,marketing initiatives,sales strategy,marketing support,real estate,data analysis,detail orientation,lead generation,crm software proficiency,negotiation,detail-oriented,communication,strategic planning,sales proposal preparation,team leadership,organizational skills,client relationship management,contract negotiation,market research,market analysis,sales forecasting,negotiation skills,crm software,time management,problem solving Show more Show less
Posted 5 days ago
0.0 years
0 Lacs
nagar, rajasthan, india
On-site
Company Overview Propkarmaa is a leading real estate company in India, dedicated to providing exceptional real estate solutions and services. Our mission is to revolutionize the real estate industry through innovative strategies and unparalleled customer service. We value integrity, excellence, and teamwork, fostering a collaborative culture that empowers our employees and customers alike. Role Responsibilities Develop and implement sales strategies to achieve company goals. Manage the sales team to ensure high performance and productivity. Identify new business opportunities and lead generation efforts. Build and maintain strong relationships with clients and stakeholders. Conduct market research to understand trends and customer needs. Prepare and present sales proposals to potential clients. Negotiate contracts and agreements with clients effectively. Monitor market conditions and competitor activities. Provide training and support to sales personnel. Utilize CRM tools to manage customer interactions and sales processes. Prepare regular sales reports and forecasts for management. Attend industry events to network and promote the company. Implement customer feedback systems to improve services. Maintain compliance with industry regulations and standards. Support marketing initiatives to enhance brand visibility. Qualifications Bachelor&aposs degree in Business Administration, Marketing, or a related field. Proven experience as a Sales Manager in real estate. Strong understanding of sales principles and customer service practices. Excellent leadership and team management skills. Strong analytical and problem-solving skills. Exceptional communication and negotiation abilities. Ability to build rapport with clients and colleagues. Proficient in CRM software and MS Office Suite. Strong organizational and time management skills. Ability to work under pressure and meet deadlines. In-depth knowledge of the real estate market in India. Willingness to travel as required for client meetings. Strong attention to detail and accuracy. Ability to adapt to a fast-paced and dynamic work environment. Fluency in English and local languages preferred. Availability to work onsite in India. Skills: sales reporting,communication skills,customer feedback systems,business development,customer service,sales proposals,adaptability,networking,team management,sales strategies,compliance with industry regulations,analytical skills,sales strategy development,fluency in english and local languages,crm tools,marketing initiatives,sales strategy,marketing support,real estate,data analysis,detail orientation,lead generation,crm software proficiency,negotiation,detail-oriented,communication,strategic planning,sales proposal preparation,team leadership,organizational skills,client relationship management,contract negotiation,market research,market analysis,sales forecasting,negotiation skills,crm software,time management,problem solving Show more Show less
Posted 5 days ago
0.0 - 3.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Order to Cash Operations New Associate at Accenture, you will be responsible for Cash Application Processing. You will be a part of a global professional services company known for its leading capabilities in digital, cloud, and security. With a focus on Strategy and Consulting, Technology, and Operations services, Accenture operates across more than 40 industries, leveraging the world's largest network of Advanced Technology and Intelligent Operations centers. With a qualification requirement of Any Graduation and 0 to 1 years of experience, you will play a crucial role in ensuring the smooth functioning of order to cash operations. Your ability to meet deadlines, work under pressure, and solve problems efficiently will be key in this role. Detail orientation, establishing strong client relationships, proficiency in Finance and Accounting, Excel skills, and excellent written and verbal communication are also essential qualities we are looking for in potential candidates. In this position, you will primarily interact with your team members and direct supervisor. Your responsibilities will involve solving routine problems based on guidelines, receiving detailed instructions for tasks, and making decisions that impact your work under close supervision. As an individual contributor within a team, you will have a defined scope of work. Please be aware that this role may require you to work in rotational shifts. If you are looking to kickstart your career in order to cash operations with a dynamic and diverse team, Accenture provides an excellent platform to grow and develop your skills. Visit www.accenture.com to learn more about our organization and the opportunities we offer.,
Posted 6 days ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As a Financial Analysis Intern at Microsoft, you will have the opportunity to be a part of the Microsoft India Finance team, specifically within the Stat & Tax Controllership function. You will play a vital role in various high-impact projects such as Tax returns and refunds, Compliance reporting, Due diligence reviews, Statutory and internal audit support, and Cross-functional coordination with the AP team and other finance stakeholders. Your internship will be focused on working with the team to automate reports, build dashboards, and develop internal tools or databases using technology to simplify, standardize, and optimize finance processes. Your manager will ensure that your projects align with your interests and development goals for a meaningful and growth-oriented internship experience. At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. As an intern, you will collaborate with a growth mindset, innovate to empower others, and work together to achieve shared goals. We value respect, integrity, and accountability to create an inclusive culture where everyone can thrive. Responsibilities include working on projects that directly impact business outcomes, serving as a point of contact for compliance, expenses, and documentation queries, supporting policy adherence and financial data sharing, collaborating with India Finance team members, learning about various aspects of the company and its operations, and presenting your work and findings to senior finance leaders. Core Knowledge Areas for this role include Financial Reporting (familiarity with GAAP and local financial regulations), Taxation (knowledge of direct and indirect tax laws), Detail Orientation (accuracy in handling data, documents, and digital tools), and Communication (strong oral and written communication skills). We are looking for candidates who are not only strong in finance fundamentals but also tech-savvy and curious, growth-minded, and collaborative and proactive. Interns will have access to dedicated coaches and mentors for support, participation in team events and networking opportunities, and exposure to real-world finance operations and decision-making. Qualifications: Intern Required Qualifications: - CA Intermediate completion - Minimum 12 months of articleship period remaining Intern Preferred Qualifications: - Proficiency in MS Office suite - Exposure to data visualization or automation tools (e.g., Power BI, Excel macros, Python, etc.),
Posted 1 week ago
7.0 - 12.0 years
0 Lacs
karnataka
On-site
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimizing the managed services process, tools, and services. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognizing when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high-performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: - Craft and convey clear, impactful, and engaging messages that tell a holistic story. - Apply systems thinking to identify underlying problems and/or opportunities. - Validate outcomes with clients, share alternative perspectives, and act on client feedback. - Direct the team through complexity, demonstrating composure through ambiguous, challenging, and uncertain situations. - Deepen and evolve your expertise with a focus on staying relevant. - Initiate open and honest coaching conversations at all levels. - Make difficult decisions and take action to resolve issues hindering team effectiveness. - Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. **Service Delivery and Quality Manager** **Job Title:** Service Delivery and Quality Manager **Line of Service:** Managed Services **Location:** [Insert Location] **Experience:** 7-12 years **Employment Type:** Full-time **Job Summary:** PwC's Managed Services division is seeking a performance-driven Service Delivery and Quality Manager to oversee operations and ensure service excellence across complex client engagements. **Key Responsibilities** **Service Delivery Management:** - Lead daily operations and meet SLAs/KPIs. - Coordinate delivery across multiple towers. - Handle escalations and ensure incident resolution. **Quality Governance & Compliance** - Implement QA frameworks and conduct audits. - Maintain process adherence and regulatory compliance. - Develop SOPs and checklists for standardization. **Performance Monitoring & Reporting** - Track metrics and generate dashboards. - Report deviations and drive improvements. - Lead root cause analysis and preventive actions. **Continuous Improvement & Transformation** - Drive Lean, Six Sigma, and automation initiatives. - Promote proactive quality enhancements. **Stakeholder Engagement** - Liaise with delivery, risk, and client quality teams. - Support transitions and scope expansions. **Preferred Qualifications** - **Education:** Bachelors/Masters in Engineering, CS, or Business. - **Certifications:** ITIL, Six Sigma, PMP, ISO, CMMI preferred. **Experience Requirements** - 7-12 years in service delivery or quality management. - Experience in managed services and multi-tower environments. - Familiarity with tools like ServiceNow, Jira, BMC. **Key Competencies** - Analytical mindset and problem-solving skills. - Communication and leadership abilities. - Detail orientation and quality-first approach. **What PwC Offers** - Role in delivering high-impact managed services. - Access to global frameworks and innovation assets. - Inclusive environment with structured career paths.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Senior Associate, Valuation Advisory - Mumbai About JLL JLL (NYSE: JLL) is a leading global professional services firm that specializes in real estate and investment management. We are also the largest real estate consulting firm in India. Our vision is to create rewarding opportunities and amazing spaces around the globe where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people, and our communities. JLL is a Fortune 500 company with annual revenue of $18 billion, operations in over 80 countries, and a global workforce of more than 93,000. What this job involves: Execution of studies including, but not limited to, feasibility, location consulting, best use, technical due diligence, and valuation Understanding and clearly outlining objectives of the client's requirement and assignments Strategize the work for quality and timely delivery Identify innovative solutions and develop report structures accordingly Undertake research into specific industry sectors, markets, and competitors Deliver good quality analysis for market data as well as financial analysis Co-ordinate with consulting team members across regions for Pan-India assignments Manage and track database and productivity metrics Act as a trainer and mentor for the subordinate team members Manage Pan-India assignments Build and manage client relationships Sound like you To apply you need to be/have: Passion for teamwork, quality of outputs Prioritization and output focus Process and detail orientation Intellectual honesty to ask for advice Client-centricity Long-term thinking Passion for learning Constant growth mindset Inclination towards technology is a plus What we can do for you: At JLL, we foster an open and collaborative working environment. This environment, combined with the best minds in the business and supported by a platform of cutting-edge research and new-gen technology, ensures that you realize your full potential. If you harbor a passion for learning and are interested in new technologies, JLL will continuously provide you with platforms to enrich your technical domains. It's no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2020 World's Most Ethical Companies for the 13th consecutive year. Apply today! If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and a comprehensive benefits package that prioritizes mental, physical, and emotional health. About JLL We're JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics, and excellence are also fundamental to everything we do, and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
The primary focus of this role is to enhance and nurture relationships with clients through effective communication on past-due accounts. You will play a crucial role in optimizing the accounts receivable process by identifying opportunities for performance enhancement. It is essential to uphold integrity and confidentiality in financial reporting while adhering to national and local financial regulations. Your responsibilities will include maintaining up-to-date accounts receivable records, ensuring accurate application of credits and collections, accounting for uncollectible amounts, and resolving any discrepancies. You will be responsible for daily cash management tasks, such as recording bank deposits, updating cash receipt logs, and posting cash transactions to the accounts receivable sub-ledger. Communication with clients via telephone, email, and mail to monitor and collect accounts receivable will be a key aspect of your role. Additionally, you will be tasked with preparing analytical and ratio analyses related to accounts receivable to provide management with insights into the progress of collection efforts. Collaborating with other members of the accounting and finance team, as well as supporting inventory management and cost accounting functions, will also be part of your responsibilities. Key skills required for this role include strong mathematical abilities, a solid understanding of finance, accounting, and bookkeeping principles, excellent time management skills, attention to detail, proficiency in Google Drive, and the ability to maintain confidentiality. The ideal candidate should hold a B. Com degree or equivalent qualification and possess proficiency in at least one commonly used accounting ERP system, such as Talley or MS Excel. Experience in driving process improvements, ownership of a two-wheeler for travel as needed, and availability for full-time, permanent employment are also necessary qualifications. This position offers benefits such as cell phone reimbursement, health insurance, and Provident Fund. The work schedule involves day shifts with weekend availability, and the job location is in person.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Senior Associate, Valuation Advisory at JLL in Mumbai, you will play a crucial role in executing studies related to feasibility, location consulting, best use, technical due diligence, and valuation. Your responsibilities will include understanding and outlining clients" objectives, strategizing work for quality and timely delivery, identifying innovative solutions, conducting research on specific industry sectors and markets, delivering high-quality analysis, coordinating with team members across regions, managing and tracking databases, and building strong client relationships. To excel in this role, you should have a passion for teamwork, prioritize quality outputs, demonstrate process and detail orientation, possess intellectual honesty to seek advice, be client-centric, think long-term, show a willingness to learn and grow, and have an inclination towards technology. Being a part of JLL, you will have access to an open and collaborative working environment, cutting-edge research, and new-gen technology that will help you realize your full potential and continuously enrich your technical domains. JLL offers personalized benefits that prioritize mental, physical, and emotional health to support your well-being and growth. If you resonate with the job description and embody the core values of teamwork, ethics, and excellence, we encourage you to apply, even if you do not meet all the requirements. JLL is committed to creating a diverse and inclusive culture where everyone feels welcomed, valued, and empowered to achieve their full potential. Join JLL, a leading global professional services firm specializing in real estate, where you can contribute to shaping the future of real estate for a better world. With operations in over 80 countries and a workforce of more than 102,000 individuals, JLL is dedicated to driving sustainability and corporate social responsibility. By leveraging advanced technology, JLL creates rewarding opportunities, amazing spaces, and sustainable real estate solutions for clients, people, and communities worldwide.,
Posted 1 week ago
3.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Netsuite Senior Accounting Specialist/ Associate at FinnAcer Technologies LLP, you will collaborate closely with onshore Finance teams to enhance the Client's finance processes. FinnAcer Technologies LLP, operating as ValueXPA, offers technology-enabled Finance-as-a-Service to Small and Mid-sized Corporates and Institutions in the US and India. Our services encompass critical management decision support, Financial/operational reporting, and insights through a unique blend of Financial Planning & Analysis (FP&A), Management consulting, Data analytics, and Finance Process Managed Services, specifically within our Finance Process Practice. Your responsibilities will include maintaining a strong knowledge of Netsuite ERP, demonstrating expertise in General ledger maintenance, and proficiency in accounting principles and GL Ownership. You will be expected to conduct reconciliations in Netsuite modules, manage core accounting operations, review ledgers, and post journals. Additionally, you will play a key role in month-end book closure activities, ensuring adherence to close practices, conducting reconciliations, and preparing reports. Implementing financial controls for daily transactions and collaborating with client teams to gather essential information for transaction processing will also be part of your responsibilities. To excel in this role, you must possess a minimum of 8 years of accounting experience, with at least 4 years dedicated to Netsuite Accounting ERP and GL maintenance. Effective communication skills, particularly in engaging with overseas clients, are essential. A high level of diligence and attention to detail is critical for success in this position. Candidates with prior experience in Offshore Finance Process teams and a strong background in Finance process/ Accounting functions are preferred. This position is offered as Full-time, Part-time, or Permanent, with benefits including Health insurance and Internet reimbursement. The work schedule may involve both Day and Evening shifts. The required experience levels include 3 years in Netsuite Accounting, 8 years in Accounting, and 5 years in General ledger accounting. The work location is in person, and the application deadline is 02/05/2022. For more information about our firm, please visit www.valuexpa.com.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The Location Host is responsible for managing the villas and ensuring a positive guest experience during their stay at properties on ECR (close to Intercontinental Hotel, Mahabalipuram and Alamparai). To excel in this role, you should have a background in hospitality, travel, or tourism sectors. Excellent English (spoken and written) and good Tamil communication skills are essential. Attention to detail, problem-solving abilities, and a two-wheeler for property visits are required. Proficiency in Word and Excel would be a bonus. As a Location Host, your responsibilities include: - Familiarizing yourself with properties in the portfolio - Building relationships with villa staff and providing guidance - Ensuring properties are well-maintained and reporting any issues to the Ops team - Coordinating with Sales and Ops teams for guest arrivals and departures - Preparing villas for guest arrival and stocking provisions as per guidelines - Collaborating with the LUX team for guest provisioning during their stay - Liaising with property staff for guest services such as meals - Managing guest experiences and coordinating activities during their stay - Conducting property audits to check for damages on guest departure - Regularly visiting properties to audit staff and maintenance levels unpredictably As a Location Host, you play a crucial role in maintaining high standards across properties and ensuring a seamless guest experience throughout their stay.,
Posted 1 week ago
2.0 - 5.0 years
3 - 7 Lacs
mumbai, maharashtra, india
On-site
Duties & Responsibilities: Creating/modifying projects, budgets, WBS, Familiarity with Excel (advanced), Power BI, proactive, Detail-oriented, process-driven, ownership mindset. Exceptional verbal/written English can present to mid-level leadership. PMO, resource planning. Create and maintain project records, WBS, cost codes, and budgets in EcoSys Perform regular budget modifications, actuals tracking, and variance monitoring Collaborate with Project Managers and finance teams to ensure accurate and timely updates Track invoice status, coordinate with accounts, and ensure alignment with approved budgets Lead or support weekly budget review and financial status calls Prepare concise financial summaries and reports for leadership Assist in developing resource planning workflows and reporting tools Support foundational PMO initiatives such as standardizing financial reporting and tracking utilization of metrics Qualifications Bachelors degree (Engineering / Commerce / IT / BBA) 2 5 years in project controls, cost control, or ERP support
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As an Analyst at Accenture, you will be part of the Record to Report team within the Finance Operations vertical. Your primary responsibility will be to assist in determining financial outcomes by collecting operational data/reports, conducting analysis, and reconciling transactions. The team's expertise lies in posting journal entries, preparing balance sheet reconciliations, reviewing entries, preparing cash forecasting statements, supporting month-end closing, preparing reports, and assisting in audits. We are looking for individuals with a BCom qualification and 3 to 5 years of experience in Account Reconciliations, Account Management, and Accounting and Financial Reporting Standard-Reboot. Your ability to establish strong client relationships, attention to detail, perform under pressure, and adaptability are essential for this role. In this position, you will analyze and solve lower-complexity problems, interact with peers within Accenture, receive moderate-level instructions on daily work tasks, and detailed instructions on new assignments. Your decisions will impact your work and possibly that of others. You will work as an individual contributor within a team, focusing on a specific scope of work. Please note that this role may require you to work in rotational shifts. Join Accenture, a global professional services company, and be part of a team that embraces change to create value and shared success for clients, employees, shareholders, partners, and communities.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Category Manager for Target Plus, your primary responsibility will be to plan and direct the company goals through merchandising and marketing strategies, aiming to achieve profit and GMV targets, increase market share, and enhance guest satisfaction within your assigned category. You will be tasked with achieving category growth and market share gains by strategically planning business tactics such as Joint Assortment Planning, Forecasting, Promotion strategies, and Partner services. This will involve implementing long-term assortment strategies to drive the success of your category. In addition, you will drive and manage relationships with vendor partners across multiple tiers, ensuring alignment with business objectives through joint business planning. It will be crucial to maintain a curated assortment mix and performance to position Target as the preferred destination for your assigned category and business. Furthermore, you will collaborate locally and globally across teams, working closely with Product, Technology, and merchandising teams to drive holistic planning and achieve desired business results. The ideal candidate for this role should possess a 6+ year degree in B.S., B.A., B. Com, or B.B.A., with an Advanced Degree or MBA preferred. You should have at least 5 years of experience in Key account management, Vendor Management, merchandising operations, or inventory management to support ecommerce business. Financial and analytical skills are highly desired for this position, as you will need to manage account profitability effectively. Strong forecasting, problem-solving, decision-making, and attention to detail are crucial skills for success in this role. Additionally, you should have a proven ability to develop collaborative relationships with management in national accounts and across internal cross-functional departments. If you are someone who excels in Business Operations, enjoys enhancing Selling and Category Development, and is looking to make a significant impact in the digital shopping experience realm, we encourage you to apply for this exciting opportunity as a Category Manager for Target Plus.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
The Reconciliation Production Analyst, NCT position based in Mumbai, India involves reporting to VP Deputy Head Securities & Custody Operations for guidance and authority. While being guided on strategic issues and compliance, the jobholder is expected to independently engage with Internal/External parties and stay informed about regulatory changes. Under our flexible scheme, you will enjoy benefits such as best in class leave policy, gender-neutral parental leaves, childcare assistance benefit, sponsorship for Industry relevant certifications, and education. Additionally, we offer Employee Assistance Program, Comprehensive Hospitalization Insurance, Accident and Term life Insurance, and Health screening for individuals aged 35 and above. Key responsibilities include day-to-day trade processing/settlements/FX/Cash processing, coordinating team activities, maintaining processing quality and quantity as per client SLA, serving as a technical operational expert, ensuring compliance with internal and external guidelines, identifying and mitigating operational risks, and collaborating with internal clients for business growth. The ideal candidate should be a Graduate with 5 to 8 years of experience in the relevant field, possess strong analytical skills, detail orientation, service commitment, organizational skills, and proficiency in written and verbal communication. Exposure to Indian capital markets, settlements, or custody background is preferred. Training and development opportunities, coaching, and support from experts, a culture of continuous learning, and a range of flexible benefits are provided to help you excel in your career. Our company culture focuses on empowerment, responsibility, commercial thinking, initiative, and collaboration. We strive for a positive, fair, and inclusive work environment, welcoming applications from all individuals. For further information about our company, please visit our website at https://www.db.com/company/company.htm. Join us at Deutsche Bank Group to excel together and celebrate successes as one team.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a SaaS Prod & Platform Ops Sr Analyst at Accenture, you will be part of the Technology for Operations team, serving as a trusted advisor and partner to Accenture Operations. Your role involves providing innovative and secure technologies to help clients establish an intelligent operating model that drives exceptional results. Collaborating closely with the sales, offering, and delivery teams, you will be responsible for identifying and developing innovative solutions such as Application Hosting Operations (AHO), Infrastructure Management (ISMT), and Intelligent Automation. Your responsibilities will include analyzing and solving increasingly complex problems, with daily interactions primarily with peers within Accenture. You may also engage with clients and/or Accenture management, receiving minimal instruction for daily tasks and moderate guidance for new assignments. Your decisions will have an impact on your own work as well as potentially influencing the work of others. To excel in this role, you should possess skills in Python, Microsoft Visual Basic, Data Visualization, and demonstrate adaptability, flexibility, problem-solving capabilities, attention to detail, agility for quick learning, and the ability to perform under pressure. As an individual contributor or overseeing a small work effort/team, you may be required to work in rotational shifts. Join Accenture, a global professional services company with leading expertise in digital, cloud, and security solutions. With a workforce of 699,000 individuals across 120 countries, we deliver innovative technology and intelligent operations to create shared success for clients, employees, shareholders, partners, and communities. Learn more about us at www.accenture.com.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The main goals of this role involve fostering and enhancing client relationships through effective communication regarding overdue accounts, as well as contributing to the enhancement of the accounts receivable process. Upholding honesty and confidentiality in financial reporting in alignment with both national and local financial regulations is crucial. Key responsibilities include maintaining accurate accounts receivable records to ensure timely updates, applying credits and collections appropriately, accounting for uncollectible amounts, and resolving any discrepancies. Additionally, handling daily cash management tasks such as recording bank deposits, updating and distributing cash receipt logs, and posting cash to the accounts receivable sub-ledger is essential. Furthermore, monitoring and collecting outstanding accounts receivable through various communication channels like telephone, email, and mail are part of the role. Generating analytical and ratio analyses related to accounts receivable aids management in assessing the progress of collection efforts. Collaborating with other members of the accounting and finance team, as well as assisting in inventory management and cost accounting, is also expected. The ideal candidate should possess strong mathematical abilities, a foundational understanding of finance, accounting, and bookkeeping principles, exceptional time management skills, keen attention to detail, and the capability to maintain confidentiality regarding company and partner information. Qualifications for this position include a Bachelor of Commerce degree or equivalent. This is a full-time job that requires on-site presence. Please note that the job type is Full-time and the work location is In person.,
Posted 2 weeks ago
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