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Summitworks Technologies
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Desktop Support Engineer

Desktop Support Engineer

Summitworks Technologies

1 - 4 years

0 - 2 Lacs

Navi Mumbai Dombivli Kalyan

Posted:3 months ago| Platform:

Apply

Skills Required

L1 Support Desktop Support L1 Laptop Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role :- Desktop Support L1

Experience :- Min 1-4 Yrs

Location :- Mumbai Airoli

Notice Period:- Immediate Joiners Only

Shift timings and working days :- General Shift

Communication:- Good comm skills

No Female

L1 Desktop Support:

Qualifications:

Education:

A Bachelor's degree in any field or stream (including Computer Science, Information Technology), or a related field is preferred, but not required.
Any IT certifications are a plus.

Experience:

Minimum of 1-2 years of experience in desktop support or a similar role.
Experience with Windows operating systems (Windows 10/11), , and common business software (Office 365, email clients, etc.).
Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices.
Experience with remote desktop support tools and IT helpdesk ticketing systems.

Skills:

Strong problem-solving and troubleshooting abilities.
Excellent communication skills and the ability to explain technical issues to non-technical users.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Basic understanding of networking principles (TCP/IP, DNS, DHCP) is a plus.

Personal Attributes:

Customer-oriented with a focus on delivering high-quality support.
Proactive, with a willingness to learn and adapt to new technologies.
Ability to handle multiple tasks simultaneously and prioritize effectively.
Interview mode:1st Telephonic 2nd F2F

Kiruthiga - Recruiter(TA)

Everest Consulting Group India Private Limited

Web: hhtp://www.Everestconsultiing.net

Email:

Address: New No.21 Old No 11, Chandrasekaran Street,

RA Puram, Mandaveli, Chennai 600028

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