Posted:4 hours ago|
Platform:
Work from Office
Full Time
The candidate should have had experience in the following activities:
Coordinate and/or perform hands-on fixes at the desktop / laptop level, including installing and upgrading software, installing hardware, implementing file backups, configuring / troubleshooting desktop / laptop systems, Mobiles, Windows 10, Mac, Outlook, Citrix, email clients and applications.
L1/L2 support for System and network troubleshooting
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Contribute to improving customer support by actively responding to queries and handling complaints
Support India as well as onsite international users
Own and execute IT asset movement and management
Ability to install and troubleshoot All in One and Laser Printers.
Escalation Management
Understanding of Microsoft Windows systems and network security concepts
Comfortable in working in rotational shifts
Good in analyzing root cause and providing the resolution
Proven work experience as an IT Analyst
Solid technical background with an ability to give instructions to a non-technical audience
Customer-service oriented with a problem-solving attitude
Teamwork skills.
eClerx
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
thane, navi mumbai, mumbai (all areas)
5.0 - 8.0 Lacs P.A.
0.5 - 3.0 Lacs P.A.
puducherry
Experience: Not specified
1.44 - 2.4 Lacs P.A.
3.36 - 3.36 Lacs P.A.
gurgaon
1.8 - 4.2 Lacs P.A.
3.6 - 6.6 Lacs P.A.
2.28 - 2.95692 Lacs P.A.
1.824 - 2.36554 Lacs P.A.
2.0 - 3.0 Lacs P.A.
nehru place, delhi, delhi
Experience: Not specified
0.3 - 0.55 Lacs P.A.
