Desktop Support Engineer

As an IT Executive with hardware and networking knowledge, you will be responsible for troubleshooting Windows PCs and laptops, as well as installing new software, hardware (such as servers, printers, computer workstations, and anti-virus protection), and providing support for desktops, laptops, printers, handheld devices, and scanners. You should have basic troubleshooting experience and knowledge of operating systems, with candidates having knowledge of Linux/Ubuntu being preferred. In this role, you will assist in all functions of IT support, resolve queries from users, and be hardware/networking certified. Additionally, you will handle tasks such as Outlook configuration and troubleshooting, laptop and desktop installation and troubleshooting, Windows 7/10 system installation and troubleshooting, printer/scanner configuration and troubleshooting, and possess hardware asset knowledge. Furthermore, you should have knowledge of MS Office applications and troubleshooting skills, with the ability to work effectively under call pressure and in a rotational shift environment. The job type is full-time, with benefits including commuter assistance. The shift is a day shift, and the work location is in Bharuch, Gujarat. The education requirement is a Higher Secondary (12th Pass), and preferred candidates should have a total of 4 years of work experience, with at least 5 years in desktop support. Please note that the ability to reliably commute or plan to relocate to Bharuch, Gujarat, before starting work is preferred for this position.,