Desktop Support Engineer || Juinagar

2 - 4 years

0 - 2 Lacs

navi mumbai mumbai (all areas)

Posted:14 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position Overview:

The IT Support / Desktop Support Engineer is responsible for maintaining, troubleshooting, and ensuring the optimal performance of computer systems and operating environments. The role involves managing system installations, diagnosing hardware/software issues, and providing technical support for Windows operating systems and Microsoft Outlook environments

Responsibilities

  • Install, configure, and update Windows 10 & 11 operating systems.
  • Manage and troubleshoot antivirus software on Windows systems.
  • Handle Outlook OST and PST files, including backup and recovery.
  • Diagnose and resolve Blue Dump (Blue Screen) errors and system crashes.
  • Create and manage System Restore Points for system recovery.
  • Perform Windows 11 installations and system upgrades.
  • Troubleshoot RAM errors and replace faulty memory modules.
  • Understand and differentiate between RAM & ROM functions.
  • Provide technical support for multiple Windows versions (7, 8, 10, 11).
  • Maintain system performance, security, and data integrity.

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