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Desktop Support Engineer

0 - 31 years

0 Lacs

Dwarka, New Delhi

Posted:16 hours ago| Platform: Apna logo

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Skills Required

support software networking troubleshooting security vpn tracking inventory diagnostics monitoring testing engineering configuration archive repairing networks

Work Mode

Remote

Job Type

Full Time

Job Description

· Providing email, remote, and in-person support to troubleshoot various technical problems · Installing and configuring computer hardware, software, peripherals, and networking equipment · Resolving issues with internet connectivity, printers, scanners, and other equipment · Performing troubleshooting to diagnose system failures and identifying root causes · Escalating to a specialized team if unable to diagnose · Configuring system settings, security tools, VPN access etc · Tracking Inventory computers, devices, peripherals, components, and software licenses · Managing Asset labelling of each and every IT equipment · Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpoint issues · Providing Support for engineering and Microsoft applications · Required working knowledge regarding Ms teams / Outlook / O365 Configuration process, Archive Process, Repairing process,

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Isourse Technologies Pvt. Ltd

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