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Desktop Support Engineer

0 - 1 years

0 Lacs

hyderābād

Posted:9 hours ago| Platform: GlassDoor logo

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Skills Required

support maintenance troubleshooting network connect documentation inventory macos linux mobile software collaboration security monitoring testing networking communication training logical

Work Mode

Remote

Job Type

Full Time

Job Description

LOCATION
Hyderabad
EMPLOYMENT TYPE
Full-time
APPLICATIONS RECEIVED
40

Job Description:
Role: Desktop Support Engineer
Qualification: Any Degree 2023 - 2025
Experience: 0-1 Year
Responsibilities:
  • Install and configure systems and software
  • Maintenance and repair
  • Troubleshooting Issues
  • Network Connection Troubleshooting
  • Remote Connect Troubleshooting
  • Emergency Support
  • Documentation and record keeping
  • Manage Inventory and purchase equipment’s
Technical Skills:
Operating Systems: Extensive knowledge of operating systems like Windows, macOS and Linux distributions
Hardware: Understanding of computer components, mobile devices, printers, networks
Software: Familiarity with productivity software, collaboration tools, security programs, etc.
Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpoint issues
Networking Concepts: LANs, WANs, Wi-Fi, VPNs etc.

Interpersonal Skills:
Communication Skills: Ability to interact with users clearly, politely and patiently
Collaboration: Work with team members to solve issues and implement improvements
Training Abilities: Skills to educate non-technical users on utilizing technology
Documentation: Note details clearly for future reference
Time Management: Prioritize and handle high volumes of support requests
Problem Solving: Apply logical thinking to tackle technical challenges

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