Keep track of IT inventory at supported locations.Maintain information like configuration details, serial number, asset code, warranty and AMC status, for all in-scope assets subject to capability of the configuration tool deployed.Conduct annual PIV Provident fund
O365 apps knowledge(Teams/OneDrive/Web outlook) outlook error/Archive/Outlook Rules/Signature setup Windows OS installation Troubleshooting Printer USB/Network installation Zscaler and Intune autopilot Lan and Wifi troubleshoot hardware troubleshoots
O365 apps knowledge(Teams/OneDrive/Web outlook) outlook error/Archive/Outlook Rules/Signature setup Windows OS installation Troubleshooting Printer USB/Network installation Zscaler and Intune autopilot Lan and Wifi troubleshoot hardware troubleshoots
Provide white-glove, on-site support to VIP / CXO / HOD users. • Troubleshoot laptops, desktops, mobiles, MS Office 365, Outlook, Teams, VPN & Wi-Fi issues • Support Marico meeting rooms: AV setups, Teams/Zoom/WebEx calls, presentations.