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Deputy Vice President- Customer Service

15 - 18 years

0 Lacs

Thane Maharashtra India

Posted:3 weeks ago| Platform: Linkedin logo

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Skills Required

service reporting finance reconciliation management calculations verification audit compliance controls automation

Work Mode

On-site

Job Type

Full Time

Job Description

This role has reporting to the Head of Operations. Functions expected to be performed would be a part of Central operations teams. This role would have 2 teams reporting in 1. Factoring & new products: Should have experience in handling factoring and other cashflow products like bill discounting, purchase invoice discounting and other trade finance products. 2. Customer Service: Cash receipt reconciliation & reporting Receivable management Work closely with CS team for quicker resolution of customer servicing topics like agreement reconciliation, LPI calculations, bounce charge verification etc. Suspense account follow up and closure Adherence to process mapped and audit compliance Process improvement initiatives Digital mindset Education & Experience: Graduate candidate with bachelor’s degree preferrable with masters/MBA or CA relevant experience Relevant experience of 15-18 years (would be relaxed for a deserving candidate) Experience in banking or NBFC sector along with receivable management experience Candidate should have process-oriented approach with focus on controls, compliance and willing to take ownership. Should have digital mindset and bring innovation and automation to the processes. Knowledge of compliance guidelines /framework defined by RBI other governing bodies. . Show more Show less

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Automation Machinery Manufacturing

Munich Brande

10001 Employees

1885 Jobs

    Key People

  • Roland Busch

    President and Chief Executive Officer

  • Ralf P. Thomas

    Chief Financial Officer

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