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Bajaj Finance
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Deputy Area Manager - Debt Management Services - SME

Deputy Area Manager - Debt Management Services - SME

Bajaj Finance

4 - 5 years

5 - 10 Lacs

nagpur

Posted:-1 days ago| Platform:

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Skills Required

finance documentation legal risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deputy Area Manager - Debt Management Services - SME
Job Purpose
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates and proper guidelines.

Review and track milestones.

Ensure legal guidelines are complied with while repossessing products.

Travel with RO's.

Timely allocation of cases to team members.

Proficient in Excel for daily tracking of team performance.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Counsel and groom direct reportees to enhance their skill sets.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Legal recovery for Urban NPL Wheels (Vehicle Finance) repo and legal management.

Litigation and case management.

Compliance and risk mitigation.

Reporting and documentation.

Required Qualifications and Experience

Experience in achieving collections target by visiting customers/agencies.

Ability to monitor performance and provide regular updates and guidelines.

Experience in milestone reviewing and tracking.

Knowledge of legal guidelines related to repossession of products.

Willingness to travel with RO's.

Ability to allocate cases to team members in a timely manner.

Proficiency in Excel for daily tracking and reporting.

Record-keeping skills for documenting customer interactions and transactions.

Strong problem-solving skills for handling escalations and resolving issues.

Experience in DRR (Daily Risk Report) management.

Ability to develop and implement strategies for improving collection rates.

Experience in team management and skill development of direct reportees.

Ability to manage and improve collection performance through report analysis.

Knowledge of legal recovery, litigation, and case management.

Understanding of compliance and risk mitigation procedures.

Experience in reporting and documentation.

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