Deputy Area Manager - Debt Management Services - Rural

4 - 5 years

4 - 8 Lacs

Posted:4 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description


 Deputy Area Manager - Debt Management Services - Rural 
 Job Purpose 
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.  Duties and Responsibilities 
  • Achieve collections targets by visiting customers/agencies.
  • Monitor performance against set parameters and provide regular updates and guidance.
  • Review and track milestones.
  • Ensure compliance with legal guidelines during repossession of products.
  • Travel with Recovery Officers (ROs) as needed.
  • Timely allocation of cases to team members.
  • Proficient in Excel for daily tracking of team performance.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Counsel and groom direct reportees to enhance and polish their skill sets.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve performance.
  • Legal recovery for Urban NPL, Wheels (Vehicle Finance) repo, and legal management.
  • Litigation and case management.
  • Compliance and risk mitigation.
  • Reporting and documentation.

  •  Required Qualifications and Experience 
  • Experience in achieving collections targets by visiting customers/agencies.
  • Ability to monitor performance and provide regular updates and guidance.
  • Experience in milestone reviewing and tracking.
  • Knowledge of legal compliance during repossession processes.
  • Willingness to travel with Recovery Officers (ROs).
  • Experience in timely allocation of cases to team members.
  • Proficiency in Excel and daily performance tracking.
  • Ability to maintain accurate records of customer interactions.
  • Skilled in handling escalations to resolve issues.
  • Experience in DRR (Daily Risk Report) management.
  • Ability to develop and implement strategies to improve collection rates.
  • Experience in counseling and grooming team members.
  • Proven management skills of collection teams to achieve targets.
  • Problem-solving skills for issues in the collection process.
  • Experience in managing collection performance reports.
  • Knowledge of legal recovery for Urban NPL, Wheels (Vehicle Finance) repo, and legal management.
  • Experience in litigation and case management.
  • Understanding of compliance and risk mitigation procedures.
  • Experience in reporting and documentation.
  • Mock Interview

    Practice Video Interview with JobPe AI

    Start Job-Specific Interview
    cta

    Start Your Job Search Today

    Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

    Job Application AI Bot

    Job Application AI Bot

    Apply to 20+ Portals in one click

    Download Now

    Download the Mobile App

    Instantly access job listings, apply easily, and track applications.

    coding practice

    Enhance Your Skills

    Practice coding challenges to boost your skills

    Start Practicing Now
    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune