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Bajaj Finance
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Deputy Area Manager - Debt Management Services - Rural

Deputy Area Manager - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

4 - 8 Lacs

mayiladuthurai

Posted:4 hours ago| Platform:

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Skills Required

finance documentation legal risk payments management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deputy Area Manager - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates and proper guidelines.

Review and track milestones.

Ensure legal guidelines are complied with during repossession of products.

Travel with Recovery Officers (ROs).

Timely allocation of cases to team members.

Proficient in Excel for daily tracking of team performance.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Counsel and groom direct reportees to enhance and polish their skill sets.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Legal recovery for Urban NPL Wheels (Vehicle Finance) repo and legal management.

Litigation and case management.

Compliance and risk mitigation.

Reporting and documentation.

Required Qualifications and Experience

Proven experience in debt recovery and collections, preferably in rural or vehicle finance sectors.

Strong understanding of legal guidelines related to collections and repossession.

Proficient in Excel and daily tracking tools.

Experience in managing and mentoring a team.

Ability to develop and implement effective collection strategies.

Excellent communication, negotiation, and problem-solving skills.

Willingness to travel as required.

Knowledge of legal recovery, litigation, compliance, and risk mitigation related to debt management.

Strong reporting and documentation abilities.

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Deputy Area Manager - Debt Management Services - Rural