1090 Delivery Operations Jobs - Page 13

Notice Period: Immediate iSource Services is hiring for one of their client for the position of Delivery Executive / Delivery Boy. Key Responsibilities: Safely pick up and deliver orders (healthcare and wellness products) to customers on time. Verify customer details and ensure correct order delivery. Collect payments when required (Cash on Delivery). Handle products carefully and ensure proper documentation of delivery. Provide excellent customer service and maintain professionalism. Follow traffic rules and company policies during delivery. Requirements: Minimum Qualification: 10th Pass (12th Pass preferred). Must own a two-wheeler with valid Driving License and RC. Valid insurance and PUC certificate. Basic knowledge of smartphone usage & Google Maps. Good communication skills (Marathi/Hindi, basic English preferred). Punctual, responsible, and customer-friendly.

Strong understanding of project/program management methodologies (PMP, PRINCE2, Agile frameworks). Ability to identify risks, dependencies, and process non-compliance early and act on them. Strong communication and facilitation abilities across senior and operational levels. Detail-oriented with a structured, process-driven approach. Managing large and critical engagements across the organisation including recovery management Supervisory skills and people management skills Qualifications Bachelors degree in IT, Business Management, or related field. 4+ years of experience in PMO, project governance, or delivery operations Certification in PMP, PRINCE2, or Agile delivery is desirable.

Skill required: Record to Report- Tax - Tax Process Design Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. Posting direct tax and indirect tax and GST s and returnsDesign and implement processes for direct Tax/income tax. Includes direct tax/income tax planning, income tax accounting, income tax compliance and income tax audit." What are we looking for? "Key Responsibilities:Audit support Supporting the existing audit team during peak period Jan to JunEnsuring audit queries are responded co-ordinated in a timely mannerCollaborate with different levels of management and business process owners to ensure key controls are identified, embedded, tested, and operating effectively.Participate in system and project implementations with Internal Control implications.Monitor and advise process owners on action plans for remediation of deficient controls in a timely manner.Monitor the effectiveness of control execution on a regular basis in the internal control tool and takes corrective actions when applicable.Perform root cause analysis and design efficient and effective remediation plans.Ensure timely resolution of audit findings by working closely with process/control owners.Contribute to the preparation of periodic reporting to key stakeholders, including senior management.Identify opportunities to increase efficiency and continuously improve the existing internal control framework.Develop and maintain strong relationships with the Head of Finance, Business Process, Control Owners, and Head of Group Accounting to determine key risk areas needing proceBachelors degree in finance, Accounting, or a related field.Proven experience in internal controls, audit, or a related role.Excellent analytical and problem-solving skills.Strong communication and interpersonal skills.Ability to work collaboratively with various stakeholders.Proficiency in Microsoft Office Suite & power BI." Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

About The Role Skill required: Procure to Pay - Master Data Management (MDM) Designation: Delivery Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. What are we looking for? Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

Senior Manager - .Net Full stack : Elevate Your Impact Through Innovation & Learning Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making. Our team of over 4, 500 talented professionals operates in countries such as India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets like Colombia, the Middle East, and the rest of Asia-Pacific. Recognized by Great Place to Work in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and meritocracy-based culture that prioritizes continuous learning and skill development and work-life balance. About Innovation and Technology Center (ITC) Our Innovation and Technology Centre specialize in creating modular solutions to meet clients' specific needs. As a member of the team, you will have the opportunity to develop and implement digital products, platforms, and tools specifically designed for research, analytics, and data management domains. We are at the forefront of technological advancements, and our AI efforts rely on our larger platform called AI for Research and Analytics (AIRA). What you will be doing at Evalueserve Work with the product development team and conduct third-party integrations for at least 12 products of mid to large size (preferably SAAS Work closely with product management teams on product capabilities, business problems, and workflows / processes Manage and provide technology-related guidance to the product team Drive planning processes and prioritize strategic and tactical work items Understanding of Cloud Based Application deployment, especially in the Microsoft Azure space Comprehensive understanding of ITSM and Agile Framework Strong hands-on experience in application deployment architecture and execution At least 2-3 years of experience in handling RFP/RFI etc Strong Understanding of the technical documentation and delivery processes Provide managerial and tech leadership to professional services engagement Understand and validate business requirements from the technical standpoint Foster open communication across teams and with businesses / clients Assess plans and resource allocations to support product development and initiatives Delegate projects to the team members Coach / mentor team to deliver high-quality solutions Deliver projects with quality on time and within budgets Use problem-solving skills to provide insights to resolve issues and escalations What were looking for Evalueserve A bachelor's / masters degree in computer science, business, or engineering with over 14 years of experience as Engineering Manager/ Senior Engineering Manager Understanding of full lifecycle product development and object-oriented programming principles Experience in data management, programming, systems analysis, and technology architectures Experience in front-end frameworks, such as Angular 2+ and higher / Bootstrap, and back-end frameworks, such as ASP.NET Core, JSON, XML, HTML5, JavaScript, AJAX, SQL Server, and SOAP / REST APIs Knowledge of microservice architectures and MS Azure. Experience in agile frameworks such as Scrum, Kanban, and Scaled Agile. Experience in conducting daily standup, planning, monitoring, and control Ability to risks / issues planning, identification, and resolution. Experience in project governance and status reviews Strong written and oral communication skills Follow us on https://www.linkedin.com/compan y/evalueserve/ Click here to learn more about what our Leaders talking on achievements AI-powered supply chain optimization solution built on Google Cloud. How Evalueserve is now Leveraging NVIDIA NIM to enhance our AI and digital transformation solutions and to accelerate AI Capabilities . Know more about how Evalueserve has climbed 16 places on the 50 Best Firms for Data Scientists in 2024! Want to learn more about our culture and what its like to work with us? Write to us at: careers@evalueserve.com Disclaimer: The following job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances. Please Note : We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy. As part of the Background Verification Process, we verify your employment, education, and personal details. Please ensure all information is factual and submitted on time. For any assistance, your TA SPOC is available to support you .

About The Role Skill required: Trust & Safety - Content management Designation: Instructor Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. ? What are we looking for? "As a Trainer, you will Facilitate new hire training with a high level of engagement with the Operations Team Follow objectives and client standards for job readiness goals. Facilitate on-floor training to bridge product knowledge and skill gaps. Undertake projects to improve our training processes. Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction. Own training processes with a high level of accountability keeping in mind the internal as well as external stakeholders. Participate in Process Calibration sessions with Clients and Cross Vendor. Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on-the-job and classroom training. Stay up to date with product and process updates. Have a data-centric approach to problem-solving. Note- The training content could be sensitive or of a graphic nature. ""Your role requires the following responsibilities Manage Training batches of 5 to 25 HC per Training schedule. Lead training projects. Deliver process/product/policy training in classroom/online environment. Develop and deliver training courses for different trainees/markets/products. Identify and assess training needs of the team to bridge any process/policy gaps for better performance and understanding about the policy. Lead all Process RCA and build training plan to deliver. Track and Report all Training activities of New Batches Participate/lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions. Work with business team to achieve top performance, including group coaching, bottom performers identification and training. " Roles and Responsibilities: "Organize & Lead New Joiner Trainer Training Onboard New Joiners, and provision LDAP and Accenture IDs and accesses. Administer Training Exams and apply remediation training where necessary. Conduct New Joiner standard Training including overseeing Nesting Conduct coworking sessions with new admins during their nesting period Develop & conduct Refreshers, Knowledge Quizzes & Forums as required for all Tiers Apply Training Evaluations immediately, 30, 60, 90 days after training sessions and take actions as a consequence Maintain a training/skills log for all admins Create training decks to help admins with areas they are struggling in Demonstrate deep knowledge of Copyright policies, and provide guidance/support to agents Conducting 1:1s with agents on a continuous basis maintaining the feedback loop to direct line managers and QAs. Liaise with QAs and Team Leads in regard to policy matters Track and provide feedback and suggestions on review process and workflows Attend QC calibration meetings Maintain own knowledge at the level of T3 Update knowledge base with current Knowledge, best practices, hints & tips Be a member of the Accenture Global Copyright Trainers - knowledge, best practice sharing and calibrations. " Qualification Any Graduation

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsImprove workforce performance and productivity, boosts business agility, increases revenue and reduces costs Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsImprove workforce performance and productivity, boosts business agility, increases revenue and reduces costs Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Key job responsibilities Lead sort centre activities across a shift and support coordination of staff plans and operating schedules. Develop a strong performing team fostering a culture of safety, customer obsession and engagement. Support developing and implementing process quality and continuous improvement initiatives. Encourage and strengthen our strong culture of health and safety best practices. Contribute to cross-functional projects as needed. Linehaul and Vehicle planning understanding is must. BASIC QUALIFICATIONS Basic graduation is Must. Proficiency in advanced MS Excel (macros, pivot tables, etc.) Ability to prepare, report and interpret large sets of data. Excellent communication skills, both verbal and written. Excellent inter-personal and relationship-building skills.

About The Role Skill required: Global Mobility - Global Mobility Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? A Senior Analyst will be responsible for management of a team and continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service. The Senior Analyst will work as part of the management team striving to meet all SLAs, targets and objectives through effective staff management. Has hands on experience in Global Mobility coordinators are the primary point of contact for Mobility request related to business travels, assignments, domestic relocations and international transfers. Their role includes assessing the travel requirements, cost estimation and process visa applications, relocation support, tax support, benefits via applicable vendors. They coordinate with the assignees and the vendors to ensure that the process is moving ahead and provide required support where needed. Nature of Work:Immigration:Process or coordinate the preparation and submission of firm-sponsored visa applications based on local country requirements and procedures. Maintain required visa/employment authorization documentation. Document expiration dates in our database and monitor for expiration and coordinate extensions. Interface with firm-sponsored visa applicants and permanent residency applicants and the Department of Immigration. Interface with inbound/outbound assignees and HR as needed to assist with immigration process. Process and allocate service provider invoices.Policy Administration:Provide assistance to assignees, Payroll and Expense Team, Tax, Project Managers and HR with cross-border policy queries Distribute informational arrival/departure packs to inbound and outbound assignees.Provide advice and support to local HR and GU leads on permanent transfer options, in conjunction with Global Mobility Specialist, or Country Lead. Provide inputs to prepare costing for the appropriate option. Maintain regular communications with team on departmental and individual level performance expectations Manage Operations from process & measurement standpoint Work with client/Account Executive/Onshore team to define process and procedures Set and assess representative s performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basis Conduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc. Ensure performance and attendance issues and addressed promptly and consistently. What are we looking for? Provide advice and support to local HR and GU leads on permanent transfer options, in conjunction with Global Mobility Specialist, or Country Lead. Provide inputs to prepare costing for the appropriate option. Maintain regular communications with team on departmental and individual level performance expectations Manage Operations from process & measurement standpoint Work with client/Account Executive/Onshore team to define process and procedures Set and assess representative s performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basis Conduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc. Ensure performance and attendance issues and addressed promptly and consistently. Assist with scheduling and forecasting of staff to maintain optimal service provided Manage escalated customer enquiries / complaints Strong analytical and data management skills Analyse and propose process improvements consistently Strong focus on people Share best practices across the process & facilitate process improvements/cost reduction initiativesInteract and build a rapport with the respective onshore people and other stake holders to effectively manage process changes / metrics Drive Business ExcellenceProcess support:1. Read, understand and analyze client process as per the business rules as a subject matter expert. 2. Execute the process accurately and timely as a hands on processor. 3. Master the given process and help the team members to overcome process related queries 4. Escalate issues and seek advice when faced with complex issues/problems. 5. Pay close attention to quality of written and verbal English skills within Team. 6. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 7. Ensure LWIs are followed and updated regularly and train the team members on process updates. 8. Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. 9. Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. 10. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls. Roles and Responsibilities: 11. Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an team lead. 12. Participates in various internal or client initiatives related to Process. 13. Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Team support:1. Plan proper allocation of work. 2. Support Manager with Daily stats / reporting and MOS. 3. Enrich team members with a clear sense of direction and understanding of each others responsibilities. 4. To be available on the floor through the day to resolve process related issues. 5. Participate in Team building activities. 6. Create effective QC and Audit mechanism within process to ensure delivery on SLAs. 7. Assist in training/educating HRO personnel on learning and acquired skills in process. Qualification Any Graduation

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: Delivery Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You ll be responsible to sort out HR Related Queries from Employees, provide expert advice.You ll be responsible to manage the team and guide them in HR related queries during escalations.Employee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? NANA Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Talent & HR - SAP Talent & HR Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems pertaining to payroll. The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, motivating team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members.Delivery & Client Management:Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms, ensure service measures and outcomes are met, demonstrate strong customer service, manage service issues and escalations, create logical plans with realistic estimates, develop and maintain excellent relationships with internal and external clients, and ensure Business Continuity and Disaster Recovery Plans are up to date.Subject Matter Expertise / Training / Updates / Quality / Documentation:In-depth understanding of Payroll Processes, support in Knowledge Transfer, communicate and implement relevant process knowledge changes, ensure all process documentation is maintained, work on robust internal quality controls, escalate issues when necessary, and actively participate in process-related business meetings. What are we looking for? OE OPEX & Continuous Improvement:Liaise with the Business Excellence team, identify and implement improvement ideas, ensure process dashboards are reviewed, and ensure process controls are followed.Collaboration:Participate in various internal or client initiatives, liaise with Accenture Local IT, and work collaboratively with all internal and third-party stakeholders. Team Management & Team DevelopmentSAP knowledgeSAP experience Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Global Mobility - Global Mobility Designation: Delivery Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Nature of work:Program, Project & Service Management professionals use standard delivery tools and methods from the Accenture Delivery Suite to plan, monitor and control delivery for high-quality and predictable outcomes for programs, projects and/or managed services. An Immigration Specialist (IS) within Global Mobility (GM) is responsible for assisting in the delivery mobility services in connection with all Accenture cross border policies and for understanding and escalating risk areas and compliance issues for the country(ies) of responsibility within their region under the supervision of the Manager (M). In addition, the IS is responsible for providing assistance and support related to the control points agreed with the Delivery onshore team to ensure smooth delivery of mobility operations under the supervision of the M.Key Responsibilities:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:1. Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly. 2. Monitors delivery performance and quality using metrics and status reporting and implement continuous improvements. 3. Apply understanding of assigned business process to identify gaps and propose continuous improvement measures. 4. Run regular quality checks to ensure that system/related parties provide accurate service concerning immigration. 5. Provide continuous improvement to processes, tools, metrics and training, based on ongoing experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization.Take full responsibility of all issues and drive successful resolutions. 7. Remain up to date with any changes to legislations. 8. May be required train some HR/Project staff to enhance their understanding of immigration rules to help them to fulfil their roles to a high level. 9. Manage Risk and compliance with regards to immigration requirements. 10. Highlight and train any change in process to Delivery teams (onshore/offshore) where they are managing the entire or parts of the immigration process. 11. Perform customer request/problem identification and follow defined incident notification and escalation procedures to ensure they are communicated effectively and receive proper management attention to be resolved correctly.12. Establish relationships with local key Mobility stakeholders such as HR, Recruitment, Business Project Contacts, and external vendors. What are we looking for? Assist with ad-hoc advisory tasks or projects where required. 14. Assist for successfully transitioning work into the shared service centers on time and within budget. Represent the onshore team, support and manage change through the transition. 15. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 16. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 17. Escalate issues and seek advice when faced with complex issues/problems. 18. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. 19. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 20. Participates in various Internal or Client initiatives related to Process. Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with OADM, Accenture Leadership, Recruitment and IJP Teams on staffing requirements. 2. Provide team members with a clear sense of direction and understanding of each others responsibilities including career planning and succession planning. 3. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments. 4. Conduct/Support Training for team members and on-board new team members. 5. Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPAs and Human Resources Team on driving key People initiatives. 6. Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. 7. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. 8. Communicates clearly and concisely, using appropriate level of detail, terminology and style. 9. Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. What are we looking for? Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination processIndividual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocolsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practices Roles and Responsibilities: Leadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly. Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. What are we looking for? Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination processIndividual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocolsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practices Roles and Responsibilities: Leadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly. Qualification Any Graduation

About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the successful delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to align project goals with organizational objectives. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between stakeholders to ensure project alignment and clarity.- Monitor project progress and report on key performance indicators to ensure objectives are met. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical skills to assess business needs and translate them into actionable requirements.- Experience in project management methodologies and frameworks.- Ability to create detailed documentation and reports to support project objectives.- Familiarity with tools for tracking project progress and managing resources. Additional Information:- The candidate should have minimum 3 years of experience in Business Requirements Analysis.- This position is based at our Jaipur office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-beingThe purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. What are we looking for? Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination processIndividual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocolsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practices Roles and Responsibilities: Leadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and conciselyoActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for? Ability to manage multiple stakeholdersAbility to establish strong client relationshipResults orientationCorporate planning & strategic planningThought leadership Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Fulfill - Service Fulfillment Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Replenishment Support Manager is responsible for leading and driving the strategic direction of the Replenishment function at an organizational level. This role focuses on overseeing the performance and development of Replenishment Support Leads, ensuring alignment with overall business objectives and fostering a high-performance culture. The Replenishment Support Manager collaborates with senior US Foods leadership to define key initiatives, set goals, and implement long-term strategies to optimize the efficiency of the Replenishment process. This position is key to driving continuous improvement and innovation within the team, identifying opportunities to streamline operations, enhance vendor relationships, and improve processes. Replenishment Support Manager also play a critical role in managing complex issues that require cross-functional collaboration, offering guidance and support to resolve escalations. By analyzing key performance indicators and leveraging data insights, the Replenishment Support Manager ensures that operations meet or exceed service level expectations. Additionally, this role is responsible for ensuring that the team is equipped with the necessary resources, training, and support to achieve operational goals and foster career growth within the department. Strong leadership, strategic vision, and the ability to influence across departments are essential to ensuring the success of the Replenishment function and its alignment with broader business objectives.A solution that automates and integrates key service fulfillment processes, including back-office order orchestration, network and service inventory management, service activation and configuration management. What are we looking for? Qualification:Three-year degree (Bachelors Degree) is required, MBA or Masters Degree preferred. Equivalent work experience and applicable certifications may be considered as wellExperience:Minimum 10 years supply chain industry experience, with food service experience a plus. Minimum of 5 years of people management/supervisory experience. Accumulated knowledge or expertise across multiple industries is a plusProvide leadership and strategic direction to the Managed Services team, ensuring alignment with business goals and driving continuous team developmentPartner with senior leaders across departments to align Replenishment objectives with company-wide initiatives, ensuring operational efficiency and cost managementAct as a liaison between leadership and the Replenishment team, communicating key initiatives, challenges, and progress updates to stakeholdersTroubleshoot and resolve high-level operational issues, guiding the team through complex challenges that require cross-departmental collaborationEvaluate performance metrics and operational data to identify opportunities for process enhancements and optimization of workflowsEstablish and maintain clear performance expectations, while fostering a culture of accountability and empowering team members to meet key targetsLead initiatives that refine and improve Replenishment practices, focusing on automation, system upgrades, and process optimization to streamline operationsOversee the development and implementation of training programs to ensure the team has the necessary skills and knowledge to support Replenishment goals effectively Roles and Responsibilities: Ability to lead, motivate, and develop high-performing teams, fostering a culture of accountability and continuous improvementSkilled at addressing complex issues, analyzing root causes, and implementing effective solutions that drive business outcomesExcellent verbal and written communication skills, with the ability to influence stakeholders at all levels of the organizationStrong organizational skills, capable of overseeing multiple initiatives and ensuring timely execution of key projectsFamiliarity with supply chain and Replenishment software (e.g., Blue Yonder-JDA / Procurement Application(Prism) / Arrowstream ) and other systems that drive operational efficiency Qualification Any Graduation

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. What are we looking for? Adaptable and flexibleAbility to establish strong client relationshipThought leadershipCorporate planning & strategic planningCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Payroll - Payroll Process Design Designation: Service Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? 1.End to End understanding of activities performed for assigned Client 2.Is responsible and owns the review and sign off for payroll being delivered3.In-depth understanding of Payroll processes supported by Accenture for different geographies4.Escalation and resolution point for team members with regards to process related queries5.Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI 6.Understand the Risk associated with the process and the respective mitigation plan for each risk identified; Foresees and identify risks in advance using prior payroll experience to mitigate risk before failure; highlight risks to supervisors that cannot be mitigatedMust have payroll experience - US payroll15.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 16.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.17.Participates in various internal or client initiatives related to Process.18.Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date19.Actively participate in all process related business meeting in-person or virtually through conference calls20.Participate and ensure that aud. What are we looking for? 1.Maintains positive and effective work relationships with clients/ customers/on shore2.Remains calm and focused when under pressure, thinks through and recommends practical solutions for issues in hand.3.Reorganizes own and/or team s activities to respond effectively to changing needs of customer4.Inform leadership, client and on shore about possible risk using the incidental knowledge to mitigate issues before they happen5.Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.6.Collaborate with client and other accenture stakeholders to ensure client receives improvised standard of services through continuous improvement7.Drive Organizational initiatives like We@accenture to maximize client profit Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Assist the Lady CEO who is an MBA from IIM Indore. Manage All Customer Relations and take Ownership of the Customer Manage Customer Interactions - On WhatsApp, Phone or Email Also Manage Delivery Operations - Scheduling and Coordination Required Candidate profile Good Written & Spoken English - Fluent & Fast Typing into a Desktop/Laptop. Ability to write / talk in nice pleasant english with customers. Fluent in Telugu Living Within 10km of Banjara Hills

This Position reports to: Production Manager Your role and responsibilities (Mandatory) In this role We are seeking an experienced Dispatch, Logistics, and Packing Materials In-Charge to oversee and manage the dispatch and logistics operations, as well as the management of packing materials for our heavy industrial packing division. The ideal candidate will have a minimum of 6 to 8 years of experience in logistics, with a strong background in managing dispatch operations, coordinating shipments, and ensuring the availability and quality of packing materials The work model for the role is: #LI-onsite This role is contributing to the Motion Business for System Drive Division in Nelamangala- Bangalore, India Department: Logistics and Dispatch Team Lead(Motion High power MOHP) Reports To: Factory Manager Key Responsibilities: Dispatch Management: Oversee the dispatch of goods, ensuring accurate and timely delivery to clients. Logistics Coordination: Coordinate with suppliers, transporters, and clients to ensure smooth logistics operations. Inventory Control: Monitor and manage inventory levels to ensure adequate stock for dispatch and packing materials. Packing Materials Management: Ensure the availability and quality of packing materials, coordinating with suppliers and managing inventory. Team Leadership: Lead and manage a team of logistics, dispatch, and packing staff, providing guidance and support. Compliance: Ensure compliance with all relevant regulations and standards related to logistics, transportation, and packing materials. Documentation: Maintain accurate records of dispatch, logistics, and packing materials activities, including shipment tracking and delivery confirmations. Problem Solving: Address and resolve any issues or delays in the dispatch, logistics, and packing materials process. Cost Management: Monitor and control logistics and packing materials costs to ensure budget adherence. Sustainable Packing Initiatives: Implement and promote sustainable packing practices, including reducing material waste, optimizing designs for recyclability, and exploring biodegradable or compostable alternatives. You will be mainly accountable for: Maintaining complete and accurate data in the ERP system. Checking the quality of incoming goods for storage. Ensuring daily contact with suppliers. Participating in regular inventory control processes. Qualifications for the role (Mandatory) Experience: Minimum of 6 to 8 years of experience in dispatch, logistics, and packing materials management, preferably in heavy industrial packing. Education: Diploma in electrical/EEE or similar discipline engineering . Skills: Strong organizational, communication, and leadership skills. Proficiency in logistics and inventory management software and tools. Knowledge: In-depth knowledge of logistics processes, transportation regulations, and packing materials management. Attributes: Detail-oriented, proactive, and able to work under pressure. Language proficiency: Kannada, English, Hindi. Safety: Adequate Knowledge on safety for Packing and Dispatch Activities Additional Skill : SAP knowledge will be an ADDED Advantage

Interested Candidate apply with your updated resume Role & responsibilities Designation: Executive- LM Operations Department: B2C Xpress Operations Location: PAN India Experience: 3-5 Role Description : The Operations Executive role includes the following tasks: Communicating with upper management to develop strategic operations goals. Developing strategic long-range plans to achieve strategic objectives. Creating and managing the organization's fiscal operating and capital budget and expenses. Duties/Responsibilities: Responsible for last mile operations of the DC/branch. Take care of stock received and stock outward. Tracking & maintaining data for daily shipments. Responsible for arranging maximum deliveries within TAT. Also, decreasing aging of the shipments. Need to minimize the TAT failure and ensure processes are followed to minimize loses at the Service center. Ensures quality check of all shipments/bags and ensures zero missing shipments with value and count. Preparation of various MIS reports like Inbound, outbound, RTO and aging reports. Monitor the NDR/RTO and find solutions for reducing monthly NDR & RTO %. Maintaining the service center workplace with dignity and ensuring clean workplace policies. Required Skills/Abilities: 1. Good Excel knowledge & Data management. 2. English and Regional Language fluency is Must. 3. 3+ Years Experience. 4. Team Handling. 5. Geographical Knowledge. Education Qualifications: - Graduate / Post-Graduate Preferred candidate profile

Skill required: Marketing Operations - Creative Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Roles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social mediaRoles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social mediaRoles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media What are we looking for Roles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social mediaRoles and Responsibilities:At least 9-10 years experience in the following field (level of experience requirements will vary by brand they interface with) Graphic Project Management experience will be an added advantage.Project managementWorked in international projects in the capacity of PMDrive execution of deliverables:planning and estimates, scope and requirements from implementation to deployment.Knowledge on Internet / Information technology:B2C & B2B portal environment experience should have been around 5 or more of the following:a.Reporting and Tracking Exposure to analyzing web traffic reports using different tracking toolsb. Understand the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation