1090 Delivery Operations Jobs - Page 17

Skill required: Sourcing & Procurement - Sourcing Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. Collect and analyze quantitative and qualitative information to assess, screen and select suppliers. What are we looking for In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsIn this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Looking for Young Graduates with 3-4 yrs exp into logistics/courier for Branch Manager role in the Raipur (Chhatisgarh),Nagpur (Maharashtra) & Indore (MP) City CTC Offered- up to 5 lacs Interested candidates can share there CV at dipak.pradhan@dtdc.com Role & responsibilities Responsible for branch in bound & out bound operations within prescribed time. Monitoring & ensuring timely arrival and departure of vehicles from the branch. Responsible for all pickup and delivery activities of the branch. Maintaining prescribed service level of all DTDC products including PTP & E-Commerce shipments. Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team. Ensuring branch adherence to standard operating procedure for all Operational processes. Managing the cost budget of the branch and upkeep of branch infrastructure. Play the role of administrative supervisor to all branch personnel KPI will be along 2 primary categories Service Quality Managing the Cost Budget of the Branch Preferred candidate profile Graduate with 4-6 yrs of exp into First Mile & Last Mile Operations Should have team handling and excellent communication skills. Good In MS-Office & Data Preparation Perks and benefits Perks and benefits Performance Link Incentive

1. Job Title: Operations Executive Last Mile (15 Vacancies) Location : Across West Bengal & Tripura Experience : 23 years in last-mile e-commerce (XpressBees, Delhivery, Ecom Express, etc.) Qualification : Graduate | Age: 2428 | Male/Female Relocation : Open to relocation within West Bengal/Tripura Responsibilities : Manage daily last-mile delivery operations Lead & coordinate 4050 field staff Ensure on-time delivery and resolve delivery issues Conduct morning briefings & compliance checks Salary : 16,00018,000 + PF + ESI + Allowances + 6L Insurance 2. Job Title: Senior Operations Executive – Last Mile (6 Vacancies) Location : Across West Bengal & Tripura Experience : 3–5 years in last-mile delivery/logistics Qualification : Graduate | Age: 26–30 | Male/Female Responsibilities : Oversee daily delivery ops & performance tracking Handle delivery associate scheduling, route optimization Ensure SLA adherence, SOP compliance, and customer satisfaction Proficient in Advanced Excel & reporting Salary : 18,000–20,000 + PF + ESI + Allowances + 6L Insurance Apply Now: Sharbani Biswas [Executive – Recruitment] 9831067997 sharbani.b@ipsgroup.co.in

Skill required: Procure to Pay - Accounts Payable Processing Designation: Service Delivery Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. What are we looking for Vendor Master Team leadSAP, S4 HANA Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5-8 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Control Testing - Agile Testing Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5-8 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentLooking for someone with SOX testing experience.A SOX compliance audit is intended to verify the financial statements of the company, and the processes involved in creating them. During the audit, the financial statements and management of internal controls are analyzed and assessed by an external auditor. The audit report must be made available to relevant parties. What are we looking for A SOX compliance audit is intended to verify the financial statements of the company, and the processes involved in creating them. During the audit, the financial statements and management of internal controls are analyzed and assessed by an external auditor. The audit report must be made available to relevant parties.A SOX compliance audit is intended to verify the financial statements of the company, and the processes involved in creating them. During the audit, the financial Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Program/Project Management Lead Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Japanese Language Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years of fulltime education Summary :As a Program/Project Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to ensure the successful delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to achieve project goals and objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate team meetings to ensure alignment and progress towards project milestones.- Mentor junior team members to enhance their skills and professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Japanese Language.- Strong communication skills to effectively engage with diverse teams and stakeholders.- Experience in project management methodologies such as Agile or Waterfall.- Ability to analyze project risks and develop mitigation strategies.- Proficient in using project management software and tools for tracking progress and reporting. Additional Information:- The candidate should have minimum 7.5 years of experience in Japanese Language.- This position is based at our Chennai office.- A 15 years of fulltime education is required. Qualification 15 years of fulltime education

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Incident Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the effective delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to achieve project goals and objectives. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between project teams and stakeholders to ensure alignment on project objectives.- Monitor project progress and provide regular updates to stakeholders, ensuring transparency and accountability. Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management.- Strong understanding of service level agreements and performance metrics.- Experience with project management tools and methodologies.- Ability to analyze and resolve incidents effectively and efficiently.- Familiarity with risk management practices and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Incident Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Role & Responsibilities: Ensures end to end smooth running of logistics operations for the zone/area Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted. Responsible for all the SLAs & TAT are maintained. Responsible for reduction in cost and increase in productivity for the region. Finalization of LM sites, manpower, fleet, training, resource planning specifically for big sale events like Big Billion Day Sales, Diwali Festival sale etc. Handles the continuous improvement projects w.r.t., cost service and employee productivity • Maintenance of all the operational budgets Supervises activities pertaining to vendor for the upcoming new projects during new pin code expansion. • Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Heading the new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages Impart behavioral & soft skills training to the team as and when required. Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices Monitoring security parameters across region and ensures no unlawful activity occurs Person Specifications- Skillsets/Education: Functional Skills Operations Management, Data Analysis, Stakeholder Management Experience - Relevant experience in Logistics/ Manufacturing industry. Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior management. *Should be open for extensive travel

Job description JOB ROLE & RESPONSIBILITIES: 1. Identify suitable MSPs for Last Mile and First Mile operations across the country. 2. Monitors Existing Movin Service Providers (MSP) Maintains customer relationships to improve service and identify growth opportunities. 3. Coordinates with departments to setup MSPs to monitor services on a daily basis. 4. Audits MSP processes to ensure compliance and identify possible optimization. 5. Implements safety procedures and policies with MSPs to provide a safe, proficient work environment. 6. Implements New MSPs Initiates and performs training for MSP representatives to ensure UPS policies and procedures are communicated to the MSP. 7. Works with the region functions to develop new MSP contracts, reporting templates, tools and service agreements. 8. Coordinates day to day business, reports, BSC, Volume growth, Vehicle appearance. 9. Creates strong contact with relevant MSPs to identify potential strategic MSPs. 10. Negotiates with MSPs to represent the MOVIN position to get best service for best rates. 11. Sets up Business Plan for relevant MSP businesses to support the MOVIN Business Planning process. 12. Trains the MSP in using MOVIN Operations process to ensure consistency to MOVIN and customer systems. 13. Trains the MSPs on MOVIN services and shares MOVIN methodology and best practices to lead the MSP to become an efficient strategic MOVIN partner who provides best service for best rates. 14. Maintains quality control documents to maintain standards. 15. Creates standard operating procedures for the training group to promote consistency and improve performance. 16. Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance. 17. Assists in monthly business plan reviews with MSPs to identify and address performance issues. Implements solution support of effective, practical plans to minimize cost/mile and maximize performance by meeting service commitments. 18. Supervises and Develops Others Determines employees training needs to produce continuous development plans. 19. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement. 20. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company's policies and procedures in a timely manner to motivate and foster teamwork. Educational Qualifications: Bachelors Degree or equivalent Role & responsibilities Preferred candidate profile

Responsibilities: * Maintain vehicle cleanliness & safety standards * Ensure timely delivery within city limits * Follow designated routes & deliver on time * Collect orders from hubs & deliver to customers Accidental insurance Travel allowance

Role & Responsibilities: Ensures end to end smooth running of logistics operations for the zone/area Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted. Responsible for all the SLAs & TAT are maintained. Responsible for reduction in cost and increase in productivity for the region. Finalization of LM sites, manpower, fleet, training, resource planning specifically for big sale events like Big Billion Day Sales, Diwali Festival sale etc. Handles the continuous improvement projects w.r.t., cost service and employee productivity • Maintenance of all the operational budgets Supervises activities pertaining to vendor for the upcoming new projects during new pin code expansion. • Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Heading the new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages Impart behavioral & soft skills training to the team as and when required. Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices Monitoring security parameters across region and ensures no unlawful activity occurs Person Specifications- Skillsets/Education: Functional Skills Operations Management, Data Analysis, Stakeholder Management Experience - Relevant experience in Logistics/ Manufacturing industry. Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior management. *Should be open for extensive travel

Role & responsibilities OPERATIONS STAFF (Van pickup and delivery) Delivery Route wise loading of shipments with proper tally Delivering shipments to the right customers POD/FOD/DOD/COD process. Delivery run sheet Proper status code for the undelivered shipments To meet the EDD & to achieve the SQ targets Handing over of cod/dod/fod on the same day Undelivered shipments needs to be handed over to the supervisor Appointment delivery process Proper dress code with customer centric approach Pickup Pickup as per SOP Timely pickup at customer place as per cut off timing Airwaybill execution Tally of shipments at the customer place as per invoice Ensuring relevant regulatory paperwork is collected Pickup sheet Checking the condition of the packages at the time of pickup Reaching location for timely connection

Role & responsibilities TERRITORY SERVICE REPRESENTATIVE (BIKERS) Delivery 1. Unloading the bags from vehicle 2. Scan the shipments 3. Primary Sorting and Secondary sorting 4. Outscan the shipments as per delivery route 5. Delivering the shipment as per package address only 6 Take an acknowledge form customers through device ( BYOD) 7. Update correct status code for undelivered shipments at customer address 8. Delivery process will be briefed through a training 9. Handing over of cod amount on the same day to the supervisor 10. Undelivered shipments needs to be handed over to the supervisor 11. Proper dress code and carry field bags all the delivery points Pickup 1. Pickup as per SOP 2. Timely pickup at customer place as per cut off timing 3.Check if serviceable location 4. Count number of shipments at the customer and take acknowledgement on the pickup sheet 5. Inscan the shipment at the office and handle Rapid entry 6. Primary and secondary sorting of the shipments 7. Bagging process 8. Canvas bags to be Loaded in to the vehicle 9. Reaching location for timely connection

Role & responsibilities TERRITORY SERVICE REPRESENTATIVE (BIKERS) Delivery 1. Unloading the bags from vehicle 2. Scan the shipments 3. Primary Sorting and Secondary sorting 4. Outscan the shipments as per delivery route 5. Delivering the shipment as per package address only 6 Take an acknowledge form customers through device ( BYOD) 7. Update correct status code for undelivered shipments at customer address 8. Delivery process will be briefed through a training 9. Handing over of cod amount on the same day to the supervisor 10. Undelivered shipments needs to be handed over to the supervisor 11. Proper dress code and carry field bags all the delivery points Pickup 1. Pickup as per SOP 2. Timely pickup at customer place as per cut off timing 3.Check if serviceable location 4. Count number of shipments at the customer and take acknowledgement on the pickup sheet 5. Inscan the shipment at the office and handle Rapid entry 6. Primary and secondary sorting of the shipments 7. Bagging process 8. Canvas bags to be Loaded in to the vehicle 9. Reaching location for timely connection

Role & responsibilities TERRITORY SERVICE REPRESENTATIVE (BIKERS) Delivery 1. Unloading the bags from vehicle 2. Scan the shipments 3. Primary Sorting and Secondary sorting 4. Outscan the shipments as per delivery route 5. Delivering the shipment as per package address only 6 Take an acknowledge form customers through device ( BYOD) 7. Update correct status code for undelivered shipments at customer address 8. Delivery process will be briefed through a training 9. Handing over of cod amount on the same day to the supervisor 10. Undelivered shipments needs to be handed over to the supervisor 11. Proper dress code and carry field bags all the delivery points Pickup 1. Pickup as per SOP 2. Timely pickup at customer place as per cut off timing 3.Check if serviceable location 4. Count number of shipments at the customer and take acknowledgement on the pickup sheet 5. Inscan the shipment at the office and handle Rapid entry 6. Primary and secondary sorting of the shipments 7. Bagging process 8. Canvas bags to be Loaded in to the vehicle 9. Reaching location for timely connection

Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Delivery Operations Analyst Qualifications: Chartered Accountant Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Candidate will be closely working with senior Finance Business Partners at client end.General Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements." What are we looking for "Client ManagementStrong analytical skillsNumerical abilityResults orientationDetail orientationProblem-solving skillsExpert in Financial Analysis, Balance Sheet Reconciliations, USGAAP, Month End ReportingHotel Industry Experience" Certifications: CPA - Certified Public Accountant Roles and Responsibilities: "In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts" Qualification Chartered Accountant

Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Service Delivery Operations Team Lead Qualifications: Chartered Accountant Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Candidate will be closely working with senior Finance Business Partners at client end.General Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for Client ManagementStrong analytical skillsThought leadershipCollaboration and interpersonal skillsNumerical abilityAbility to manage multiple stakeholdersExpert in Balance Sheet Reconciliations, Revenue Accounting and US GAAPCA/CPA CertificationHotel Industry Experience Certifications: CPA - Certified Public Accountant Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant

Skill required: Finance & Accounting - Budgeting and Forecasting Designation: Service Delivery Operations Team Lead Qualifications: Chartered Accountant Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Candidate will be closely working with senior Finance Business Partners at client end.General Accounting practicesA two-step process for determining and detailing an organization s long and short term financial goals. What are we looking for Accounting Journal EntriesFinancial AnalysisClient ManagementStrong analytical skillsWritten and verbal communicationCorporate planning & strategic planningCollaboration and interpersonal skillsProcess-orientationCA/CPA certificationBudgeting and ForecastingCommunicationAnalytical ThinkingHotel Industry Experience Certifications: CPA - Certified Public Accountant Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant

Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Delivery Operations Senior Analyst Qualifications: Chartered Accountant Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Candidate will be closely working with senior Finance Business Partners at client end.General Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for Client ManagementStrong analytical skillsNumerical abilityResults orientationAbility to manage multiple stakeholdersProcess-orientationExpert in Financial Analysis, Balance Sheet Reconciliations, US GAAPCA/CPA certificationHotel Industry Experience Certifications: CPA - Certified Public Accountant Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant

Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces coststhis is for Sourcing profile roleEmployee Services - More into query/case managementthis is for Sourcing profile roleThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for this is for Sourcing profile rolethis is for Sourcing profile role Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer." What are we looking for "As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. " Roles and Responsibilities: "oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patternsContent moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionTherefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic natureConducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client. What are we looking for Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance ReportingReporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis. Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocolsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely Roles and Responsibilities: oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situationsAdaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team membersAdditional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer. Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer." What are we looking for "As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. " Roles and Responsibilities: "oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself Qualification Any Graduation

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Program Control Services Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the effective delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to achieve project goals and objectives. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate communication between stakeholders to ensure alignment on project objectives.- Monitor project progress and implement corrective actions as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Control Services.- Strong understanding of project management methodologies and frameworks.- Experience with risk management and mitigation strategies.- Ability to analyze project performance metrics and provide actionable insights.- Familiarity with project management software and tools. Additional Information:- The candidate should have minimum 7.5 years of experience in Program Control Services.- This position is based at our Ahmedabad office.- A 15 years full time education is required. Qualification 15 years full time education