550 Delivery Operations Jobs - Page 20

Skill required: Payroll - Payroll Process Design Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity.Primary Responsibilities / Accountabilities: Monitor/measure performance through metrics, audits, and other processes to ensure that organizational initiatives are in place and goals are achieved. Manage and improve people performance and align them with organizational goals and objectives. Provide Business Development support to the Service Delivery Manager and the client services team through active participation in client visits and other initiatives. Participate actively in Team & Organization wide initiatives. Monitor the voice of the customer through surveys and other means of communication. Be assertive and work through the development areas as voiced by the client, third parties, or stakeholders. Encourage and drive continuous improvement measures on a day-to-day basis within the area of responsibility till closure. Timely and transparent recognition and rewards for the team. Keep the team engaged and motivated. Recommend cost-effective, efficient procedural or production alternatives. Develop people through mentoring and resolve conflicts. Drive coaching culture. Monitor and encourage the team to create/follow up on development plans. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. Ensure a high degree of compliance with the documented processes, client/organizational policies. Ensure Business Excellence documentation is updated and drive Business Excellence methodologies in day-to-day operations. Ensure all team members have the correct skills and are trained to deliver all the contractual requirements, to achieve Business Excellence. Analyze root causes of issues, escalations, errors and have a remedial action through process improvement. Plan & manage daily staffing, employee grievances if any for the geography and the specialist support teams. Work collaboratively with all internal & third-party stakeholders to achieve business goals. Ensure adherence to policy and procedures of the organization. Ensure that the team is adequately staffed, and resources have the right skills required for the job. What are we looking for? Functional Competencies: Extensive and demonstrable experience of Payroll Processes. Business Process Implementation. SuccessFactors Experience a plus. HR Domain certification/Payroll Certification would be a plus. Strong MS Office and Excel skills. Proficient with Business Excellence Practices SAP SuccessFactorsExperience: At least 8 years of HR Experience. Payroll Admin experience for at least 6 years is a must. Should have prior Team Handling experience (minimum 4 years).Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Self-driven. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Basic leadership and coaching skills. Resilient and able to work under pressure. Good organizational, prioritization, and multi-tasking skills in order to deliver to deadlines. Continuous improvement mindset. Demonstrate high levels of confidentiality. Teamwork & collaboration. Excellent Team Management Skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Elementary What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsImprove workforce performance and productivity, boosts business agility, increases revenue and reduces costs Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? About The Role : Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes. Conducting PEPs (Politically Exposed Persons) screening and adverse media checks Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail. Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience. Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities. Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude. Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Looking for someone with KYC experience along with ECDD/OCDD knowledgeBusiness and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for? Know Your Customer (KYC) OperationsRequirements: Minimum of 4 years' experience of working within a KYC/AML environment Relevant financial service experience, ideally within risk, compliance or financial crime. Knowledge or experience of working with commercial or investment banking is desirable Ability to research, making use of the Internet and on-line systems Knowledge of the regulatory environment is highly desirable Excellent written and verbal communication skills Drive, Determination and Passion to succeed Strong Attention to detail & an analytical insight Detail oriented, with the ability to work independently and multi-task effectively Flexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? About The Role : Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes. Conducting PEPs (Politically Exposed Persons) screening and adverse media checks Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail. Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience. Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities. Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude. Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Main Duties and Responsibilities: Perform quality checks on completed analyst/senior analyst files Provide coaching/feedback to analysts on both individual cases & wider process challenges/ changes Act as an escalation point for project – providing clear and concise guidance in line with agreed project policies/procedures Provide KYC SME guidance to Analysts / Senior Analysts Identify / escalate process gaps / issues and work with QC/Process team to rectify Within QC team, act as a decision maker in reviewing Quality Control process/policy for remediation Establish and maintain excellent working relationships with stakeholders at all levels What are we looking for? Know Your Customer (KYC) OperationsRequirements: Educated to Degree Level Minimum of 4 years' experience of working within a KYC/AML environment Minimum of 1 years' experience within Quality Control Relevant financial service experience, ideally within risk, compliance or financial crime. Knowledge or experience of working with commercial or investment banking is desirable Ability to research, making use of the Internet and on-line systems Knowledge of the regulatory environment is highly desirable Excellent written and verbal communication skills Drive, Determination and Passion to succeed Strong Attention to detail & an analytical insight Detail oriented, with the ability to work independently and multi-task effectively Flexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? About The Role : Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes. Conducting PEPs (Politically Exposed Persons) screening and adverse media checks Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail. Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience. Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities. Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude. Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for? Know Your Customer (KYC) OperationsRequirements: Minimum of 4 years' experience of working within a KYC/AML environment Relevant financial service experience, ideally within risk, compliance or financial crime. Knowledge or experience of working with commercial or investment banking is desirable Ability to research, making use of the Internet and on-line systems Knowledge of the regulatory environment is highly desirable Excellent written and verbal communication skills Drive, Determination and Passion to succeed Strong Attention to detail & an analytical insight Detail oriented, with the ability to work independently and multi-task effectively Flexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Payroll - Payroll Planning and Distribution Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDistribute employees pay accurately and on time through chosen channels such as banks and execute the distribution of earnings statements either manually through pay slips or electronically through company portals. What are we looking for? Payroll Organization Design Payroll Process Design Workday Payroll Accounting Ability to meet deadlines Adaptable and flexible Collaboration and interpersonal skills Written and verbal communication Process-orientation Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication."Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Bachelor's degree (Any discipline)"Essentials : 4-6 Years overall experience 3+ Years Learning admin process experience with similar background Desirable : HR Domain certification Certification would be a plus Successfactors Experience is a plus Exposure to BPO industry" Roles and Responsibilities: "Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process." Qualification Any Graduation

Skill required: Pharmacovigilance Operations - Pharmacovigilance & Drug Safety Surveillance Designation: Service Delivery Ops Specialist Qualifications: Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 7 to 11 years What would you do? "You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the world's leading biopharma companies bring their vision to life - enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. " What are we looking for? "Aggregate Safety Report ScientistAggregate Safety Report Scientist" Roles and Responsibilities: " In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Bachelor of Pharmacy,Master of Pharmacy

Skill required: Record To Report - Account Reconciliations Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for? NANA Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years What would you do? " Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures GeneralLead client meetings to discuss debtor performance and address issues as required Actively seeks opportunities for continuous improvement initiatives to improve AP processes, services and deliverables to the client Prepares forecasts / budget for the team and conduct manual invoicing Identify PTP accounts-related requests and process if approved Collect and gather data for AP Reports Prepare regular / daily reports Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period Facilitate the operational Change Request (CR) process Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements." What are we looking for? " Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures" Roles and Responsibilities: " In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" QualificationBCom

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? "You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance." What are we looking for? " Empower resources who commits to Client Service Team/Service Delivery Team to work and agrees on deliverables, budget, schedule, dependencies, service levels, other required operating metrics and scope Assign team resources to work on communicating allocated budget, schedule, macro approach and deliverables Empower to make decisions for their team and ultimately is accountable to ensure their team creates their deliverables on budget, on schedule, and with appropriate quality Manage resources to achieve these assignments Track and create/provide team status using standard templates and actively participate in appropriate internal and external status meetings Maintain team's work plan and/or annual plan (e.g. resource assignment changes, schedule changes, completion status etc.) Approve team members time sheets, identify source of any variances and drive plans to correct the same Identify and manage issues and risks and act as an escalation point within the team Work with other delivery managers and project managers to ensure Client Service Team/Service Delivery Team understands their accountabilities towards delivery and to work across the teams as neededCompetency and Skill Management Manage and develop team competency coverage through cross-training, leadership development and succession planning Monitor and manage team goals and performance and ensure team understands how they align and relate to broader business goals and strategiesPeople Development and Management Develop and mentor people, act as a career counselor and create a high performing organization (foster relationships, resolve conflicts etc.) Develop and deliver quality and timely performance feedback, collecting input from all appropriate sources Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" QualificationAny Graduation

Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years What would you do? Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures GeneralLead client meetings to discuss debtor performance and address issues as required Actively seeks opportunities for continuous improvement initiatives to improve AP processes, services and deliverables to the client Prepares forecasts / budget for the team and conduct manual invoicing Identify PTP accounts-related requests and process if approved Collect and gather data for AP Reports Prepare regular / daily reports Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period Facilitate the operational Change Request (CR) process Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom

Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years What would you do? " Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures GeneralLead client meetings to discuss debtor performance and address issues as required Actively seeks opportunities for continuous improvement initiatives to improve AP processes, services and deliverables to the client Prepares forecasts / budget for the team and conduct manual invoicing Identify PTP accounts-related requests and process if approved Collect and gather data for AP Reports Prepare regular / daily reports Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period Facilitate the operational Change Request (CR) process Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements." What are we looking for? " Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures" Roles and Responsibilities: " In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom

Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years What would you do Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures GeneralLead client meetings to discuss debtor performance and address issues as required Actively seeks opportunities for continuous improvement initiatives to improve AP processes, services and deliverables to the client Prepares forecasts / budget for the team and conduct manual invoicing Identify PTP accounts-related requests and process if approved Collect and gather data for AP Reports Prepare regular / daily reports Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period Facilitate the operational Change Request (CR) process Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" QualificationBCom

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: The Client Services, Specialist participates in providing operational services to retirement clients. Working under general supervision, this job is responsible for preparing reports and analysis related to the investment and management of capital on behalf of clients and/or the organization itself. Qualifications Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: The Client Services, Specialist participates in providing operational services to retirement clients. Working under general supervision, this job is responsible for preparing reports and analysis related to the investment and management of capital on behalf of clients and/or the organization itself. Qualifications Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: The Client Services, Specialist provides advice and services to retirement clients. Working independently under limited supervision, this job is responsible for reviewing reports and analysis related to the investment and management of capital on behalf of clients and/or the organization itself. This includes related positions found within advisory firms, hedge funds, private equity firms, banks, insurance companies, real estate firms, and asset consultants. Qualifications Any Graduation

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: "IRPS Associate Specialist - INThe Business Management job is responsible for providing day-to-day support of the Plan Management Services configuration work queue. Under general supervision, this job supports general processing and QC activities to support Recordkeeping platform configuration requests. This job helps ensure that the assigned functional business area is optimized and cost effective.Key Responsibilities and Duties Working through a daily queue of assigned PRISM and OMNI configurations as requested by business partners. Implements policies and procedures in support of the business area strategy. Executes process improvements in the assigned business area. Analyzes and reports on area data (financial, headcount, etc.) and performance metrics. Supports business management projects by documenting risks, issues and action items. Participates in meeting planning in support of business projects and objectives.Key Responsibilities and DutiesNeed to handle work type:1) Remittance Management Services2) Changing Rollovers3) Price Recon4) Annuity Payout5) SWAT/QDRONeed to handle work type:1) Unforeseeable Emergency2) Plan Benefit Status Service3) Hardship/DisabilityNeed to handle work type:1) SD Investment & Brokerage [via normal task]2) Eligibility & Contributions Rules by Employee Class3) Vesting/ERISANeed to handle work type:1) SD Investment & Brokerage [via flc task]2) New Plan Setup3) FLC Filing4) VSAM Creation5) QC Qualifications Any Graduation

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Talent Acquisition - Talent Sourcing Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketYou will be part of a HR sourcing team which will enable to search and identify the right candidates to ensure the delivery of candidates to meet the recruiting demand based on the Recruiting Plan What are we looking for? Talent Aquisition related sourcing profilesHR Industry specific tools Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processIn Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Program Project Management Good to have skills : Program Control Services, Infra Services - Project Manag Minimum 0-2 year(s) of experience is required Educational Qualification : Program management graduate Summary :As a Program/Project Management Representative, you will deliver business and technology outcomes for assigned programs, projects, or contracted services. Leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Be a key player in ensuring successful project outcomes and client satisfaction. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Assist in project planning and execution. Collaborate with cross-functional teams to ensure project success. Provide regular project updates to stakeholders. Contribute to continuous process improvement initiatives. Support in risk management and issue resolution. Engage in stakeholder management activities. Professional & Technical Skills: Must To Have Skills:Proficiency in Program Project Management. Good To Have Skills:Experience with Program Control Services. Strong understanding of project management methodologies. Knowledge of project scheduling and resource allocation. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 0-2 years of experience in Program Project Management. This position is based at our Bengaluru office. A Program management graduate is required. Qualifications Program management graduate

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Oracle CC&B Technical Architecture Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will deliver business and technology outcomes for assigned programs, projects, or contracted services. Leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Be instrumental in driving successful project outcomes and ensuring client satisfaction. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead project planning, execution, and delivery phases effectively. Ensure adherence to project timelines and budget constraints. Identify and mitigate project risks proactively. Facilitate effective communication and collaboration among project stakeholders. Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle CC&B Technical Architecture. Strong understanding of system integration and data migration processes. Experience in designing and implementing scalable technical solutions. Knowledge of Oracle Utilities Application Framework (OUAF). Hands-on experience in troubleshooting and resolving technical issues efficiently. Additional Information: The candidate should have a minimum of 7.5 years of experience in Oracle CC&B Technical Architecture. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Skill required: Trust & Safety - Web Content Management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Enables a superior brand experience , accelerates responsible growth and creates a secure environmentQualification:3 - 4 years of relevant experienceEducation- Bachelors/Masters in any discipline/s.Must Have skills:Strong communications skills (including with approach senior level Executives and Managing Directors)Work with autonomy and proactivityFocus on details and self-drivenExcellent time management and tasks prioritizationFlexibility to work through different time zones when neededProficient with PowerPoint presentation and MS Excel reportingQuick to adapt- able to accelerate learning curve for new assignmentsGood to have skills:Familiar to Agile principles, Certification in AgileBasics of Project Management, Certification in Project ManagementExposure to MS Visio, MS Project, SharePointIn Web Content Management you will be using the software system that provides website authoring, collaboration, and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and manage website content with relative ease. What are we looking for? Program Management Office (PMO) Project Management Office (PMO) Mobilization & RunProgram Project Management Qualification:3 - 4 years of relevant experienceEducation- Bachelors/Masters in any discipline/s.Must Have skills:Strong communications skills (including with approach senior level Executives and Managing Directors)Work with autonomy and proactivityFocus on details and self-drivenExcellent time management and tasks prioritizationFlexibility to work through different time zones when neededProficient with PowerPoint presentation and MS Excel reportingQuick to adapt- able to accelerate learning curve for new assignmentsGood to have skills:Familiar to Agile principles, Certification in AgileBasics of Project Management, Certification in Project ManagementExposure to MS Visio, MS Project, SharePoint Roles and Responsibilities: End to End Phase/Project Management:Should be able to lead large global projects from a project management, communication perspective.Bus Ops programs reporting, presentations development, scheduling meeting, organize meeting agenda, take meeting notes/minutes, follow-up on programs sponsors/PMOs, consolidate/track information, support on reporting and tracking process automation, keep files on Teams updatedProvide inputs in setting up internal processes and standards with the objective of effective information management and building process efficiencies for the projectPartners with teams in key internal processes and initiatives to achieve positive impact on project management and execution through project planning, understanding client requirements, adherence to timelines and maintaining desired quality standards.Act as a point of a contact for projects, initiatives and operations for an assigned area.Support project communications including team calls, agenda and materials to keep relevant stakeholders informed and engaged.Continually improve program/project productivity.Create consolidated project status reporting and review project status and identify issues.Manage relationships with stakeholder groups and work with key individuals.Able to manage and drive change for large scale programsCollaborate with geographic teams to meet the needs of strategic initiatives.Ensure the project stakeholders expectations are understood and managed.Ensure project members effectively manage dependencies and schedule Ensure compliance with deadlines.Ensure peer and/or quality reviews are completed for each deliverable and address findings with the teamManage relationships and coordinate work between different teams at different locations if applicableInteraction is with peers within Accenture before updating supervisors. Likely has exposure with clients and/or Accenture management.Requires low level of instruction on daily work tasks and detailed instructions on new assignmentsIndividual contributor as a part of a team, with a focused scope of work Qualifications Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processIn Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Insights driven Evaluations outcomes and presentation skillsLearning lifecycleClient conversationSummarizing evaluations and making recommendations Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation